Reviews for Ashley McKenzie
Kabirah S
March 3, 2021
The communication and timely responses from your team. I was told what to do and when to do it. I was always kept in the loop! Thank you!!
Reviews for Ashley McKenzie
Marie S
March 3, 2021
Communication was good for the most part. But Ms. Donna Watson was awesome at the very end of this /.
Reviews for Ashley McKenzie
Ruben O
March 3, 2021
what made it great was they helped me qualify for that amount and we got the house
Reviews for Ashley McKenzie
Donald S
March 2, 2021
Everyone working made this seamless! Thankful for the smooth transitions and professionalism!
Reviews for Ashley McKenzie
Stewart A
March 2, 2021
Ashley and her team are by far the best in town. Communication is key when refinancing or purchasing a home between the lender, buyer and real estate agent. Ashley goes above and beyond at any hour of the day to explain, re-explain and then execute. I refer all of my friends, family and real estate needs to Ashley. Thank you always, Ashley!
Reviews for Ashley McKenzie
Michael W
March 2, 2021
Ashley is amazing!!
Reviews for Ashley McKenzie
Jennifer S
March 2, 2021
You were always there by my side to help with all the questions and you made this so easy for me to get my house
Reviews for Ashley McKenzie
Patrick H
March 1, 2021
On top of it and good communication
Reviews for Ashley McKenzie
James D
March 1, 2021
Working with Ashley and her team of Mortgage professionals was a pleasure. From the start I was kept informed as well as having most of my questions answered right away. The process was seamless, transparent and required a minimal amount of work on my part. This is the second mortgage I have done with Ashley and her team, so obviously, I would recommend her if you are thinking about purchasing or refinancing your current home.
Reviews for Ashley McKenzie
Chandni S
March 1, 2021
Everything went smoothly and all our questions were answered. Thanks so much for making it so easy!
Reviews for Ashley McKenzie
Juan Y
March 1, 2021
Quick to respond and answered all of our questions
Reviews for Ashley McKenzie
Domenico L
March 1, 2021
The willingness to help us as first time home buyers and making it easy to understand the process.
Reviews for Ashley McKenzie
Courtney B
February 28, 2021
Reviews for Ashley McKenzie
Sandra G
February 28, 2021
Ashley made it very simple for this refinance process.
Reviews for Ashley McKenzie
Fermin G
February 28, 2021
everything
Reviews for Ashley McKenzie
John M
February 27, 2021
👍🏼
Reviews for Ashley McKenzie
Perry G
February 26, 2021
It was easy and able to complete everything online
Reviews for Ashley McKenzie
Sarah B
February 26, 2021
Quick communication and extremely kind and pleasant to work with
Reviews for Ashley McKenzie
Jacob P
February 25, 2021
The communication and overall help was great!
Reviews for Ashley McKenzie
Eva B
February 25, 2021
Fast response and good information, updates
Reviews for Ashley McKenzie
Colin H
February 24, 2021
Ashley is extremely quick with communication and responses which is so helpful in a high stress time for most. The offer and rate received the second time around was great, Ashley called to walk me through it and make sure I understood. I have recommended a few others who already have mortgages to look into refinancing with Fairway due the the rate I received and experience I had with Ashley.
Reviews for Ashley McKenzie
Steve N
February 24, 2021
I was kept informed by Ashley and Paige. My calls were most always answered or returned promptly. Paige was so patient with me just coming out of surgery during my Refi process and probably not very pleasant. Both Ashley and Paige were super. Thank you both.
Reviews for Ashley McKenzie
Brianna L
February 24, 2021
Your team made us feel comfortable every step of the way during our first home buying experience. Everyone we worked with helped to simplify the mortgage process into parts we could fully understand. Any future homes we buy I plan to continue working with Ashley McKenzie Sharpe and her team. Thank you for all that you did to help make this experience a great one!
Reviews for Ashley McKenzie
Elizabeth W
February 23, 2021
Everyone was friendly and easy to work with, especially considering everything was done virtually. I appreciated them taking the time to explain the process to me and answer my questions.
Reviews for Ashley McKenzie
Hannah J
February 23, 2021
Ashley was always available to answer any questions we had throughout the buying process. While we were looking at potential homes we could call with questions/concerns about that property and Ashley always had the answer.
Reviews for Ashley McKenzie
Brian M
February 23, 2021
The whole process went smooth until the last week. There was an error made related to the closing date. Once the mistake was discovered, Ashley immediately made arrangements to correct the issue. We are now extremely happy home owners. Thank you Ashley for everything.
Reviews for Ashley McKenzie
Chelsea C
February 23, 2021
Both Ashley and Jennifer in Ashley’s office were extremely responsive and detail oriented when it came to guiding me through this process.
Reviews for Ashley McKenzie
Lina B
February 23, 2021
Hmmm maybe not ask me to increase my Dow payment to 10% 3 nights before closing
Reviews for Ashley McKenzie
William E
February 21, 2021
I REALLY ENJOYED WORKING WITH ASHLEY ON MY ORIGINAL HOME PURCHASE 7 YEARS AGO. ONCE I DECIDED TO REFINANCE, IT WAS A NO BRAINER! I CONTACTED ASHLEY AND SHE AGAIN GAVE ME A GREAT EXPERIANCE WITH GREAT RESULTS. SHE EXCEDED MY GOALS AND I WOULD HIGHLY RECOMEND HER !!
Reviews for Ashley McKenzie
Robert M
February 20, 2021
I appreciate the continuous help throughout the process.
Reviews for Ashley McKenzie
Rashanta C
February 20, 2021
Ashleyand her team were there every step of the way making sure I uderstand everything that was happening or was going to happen
Reviews for Ashley McKenzie
Thomas B
February 20, 2021
Ashley and Jennifer are great to work with. Handled everything very quickly and we were able to close very fast. They both responded immediately any time we called or emailed them. They are the best!!!
Reviews for Ashley McKenzie
Christian V
February 18, 2021
Our original lender was awful and we almost lost the house. We switched to Ashley and the Fairview Team and they closed it in 2 weeks. I cant recommend Ashley and her Team enough!
Reviews for Ashley McKenzie
George M
February 18, 2021
Ashley was/is friendly, courteous, efficient, prompt, knowledgeable and professional. She made what could be a very taxing undertaking easy. Ashley explained every step of the process and provided all the support to make my wife and me comfortable throughout.
Reviews for Ashley McKenzie
Bobby T
February 17, 2021
From the initial contact Ashley and the whole team at Fairway walked me through the whole process.
Reviews for Ashley McKenzie
Victoria A
February 17, 2021
I just feel happy with the service.
Reviews for Ashley McKenzie
Kevin H
February 17, 2021
As first time homebuyers, we didn’t really know what we were getting ourselves into but Ashley helped us every step of the way, making the transition into our new home a smooth one! She answered every question we had in a matter of minutes and always had us prepared for the next step!
Reviews for Ashley McKenzie
Cailin A
February 16, 2021
Pre-approval process was smooth and she was attentive. The portal used to complete the application and provide documentation was helpful.
Reviews for Ashley McKenzie
Graylon S
February 15, 2021
Communication could've been a little better amongst the team that was involved in the lending process. Probably would've helped avoid some last minute issues but the effort that was made to ensure my wife and I got into our new home was great. Can't thank fairway enough! Great people!
Reviews for Ashley McKenzie
Cynthia T
February 15, 2021
The associates were extremely fast to respond and thorough in their answers and explanations.
Reviews for Ashley McKenzie
Ma A
February 15, 2021
They made the process simple and easy
Reviews for Ashley McKenzie
Belgica M
February 15, 2021
Excellent team, good service.
Reviews for Ashley McKenzie
Patterson L
February 14, 2021
Ashley is very reliable.
Reviews for Ashley McKenzie
Shana J
February 14, 2021
The communication was excellent. Very professional and helpful the whole way.
Reviews for Ashley McKenzie
Daniel F
February 13, 2021
Very professional and accommodating
Reviews for Ashley McKenzie
Steve J
February 13, 2021
Simple process and quick response
Reviews for Ashley McKenzie
Shashanka S
February 13, 2021
Her response to any assistance or a question is very quick. That helps.
Reviews for Ashley McKenzie
Sharon R
February 13, 2021
The process was smooth from the very beginning. The pandemic severely limited in person contact, but I still felt a connection and supported by all the team members I worked with.
Reviews for Ashley McKenzie
Aubrey W
February 13, 2021
For a very busy time, Ashley and Fairway were responsive when reached out to. Grateful for the opportunity to refinance at a great rate!
Reviews for Ashley McKenzie
Linda S
February 12, 2021
She kept in touch with me. Letting me know what to do next.
Reviews for Ashley McKenzie
Douglas L
February 11, 2021
Nice people
Reviews for Ashley McKenzie
Edward F
February 10, 2021
Lots of hoops to jump through and Cara and Amber did a great job keeping me informed and guiding me when necessary.
Reviews for Ashley McKenzie
Chonda T
February 10, 2021
Ashley help us through the whole process. She answered calls and returned calls in a timely manner.
Reviews for Ashley McKenzie
Dustin L
February 9, 2021
Ashley and her team made me feel comfortable in the financial part off buying a home! They kept me informed during all aspects off closing. Also very intelligent team always able to answer any questions you may have in a time sensitive manor!
Reviews for Ashley McKenzie
Erin B
February 9, 2021
Ashley and her team made our first time buying a home absolutely seamless. They were extremely knowledgeable through every step of the process, very fast to respond to calls and emails, and ensured that all steps were completed in a timely manner. We could not have had a better experience!
Reviews for Ashley McKenzie
Billy F
February 9, 2021
Quick response time
Reviews for Ashley McKenzie
Bobby H
February 8, 2021
Great team and great communication throughout the process
Reviews for Ashley McKenzie
Halbert M
February 7, 2021
I have nothing to add.
Reviews for Ashley McKenzie
Terrie P
February 7, 2021
The Ashley team is awesome, communication is key to the client and they ace it!
Reviews for Ashley McKenzie
Robert D
February 6, 2021
Ashley is amazing and immediately responds to any inquiries!!
Reviews for Ashley McKenzie
Debra J
February 5, 2021
The Coronavirus has shed new light on how life issues has really changed. The way I communicated with Ashley and her crew through emails went very well considering. They were always prompt on responding to any questions I may have had.
Reviews for Ashley McKenzie
Amber W
February 5, 2021
The ease of working with Ashley and Jennifer! They are awesome!!
Reviews for Ashley McKenzie
Carol R
February 4, 2021
Great team going the extra mile. Cara Amber and Ashley.
Reviews for Ashley McKenzie
Louis P
February 4, 2021
Ashley and her team were so easy to work with. They gave us all the information we needed to make sound decisions and kept us on track with timely, thorough communication. We couldn’t be happier with how the process went and how everything turned out. Thank you!
Reviews for Ashley McKenzie
Alicia R
February 3, 2021
Quick response and always answered our questions and took the time to explain them
Reviews for Ashley McKenzie
Allen H
February 2, 2021
Their team completed the process thoroughly, explaining the reasons for all the documents required.
Reviews for Ashley McKenzie
Paula A
February 1, 2021
Prompt responses and very easy to work with, smooth process
Reviews for Ashley McKenzie
Monzerrat M
January 27, 2021
I loved that the responses to my questions were always answered promptly and the staff was always friendly.
Reviews for Ashley McKenzie
Wayne D
January 26, 2021
Smooth!! Exceptional speed and Great communication! Least stressful part of entire process! Ashley and Jennifer were amazing and went above and beyond!!!
Reviews for Ashley McKenzie
Cesar M
January 26, 2021
The loan was completed on time and we were able to get the house! Everyone that I spoke with at this office was very friendly. If a problem arose, they were upfront about the problem, let me know not to worry while they figured things out and everything went through successfully.
Reviews for Ashley McKenzie
Loren L
January 26, 2021
Communicating between other team members
Reviews for Ashley McKenzie
Towanna S
January 24, 2021
I would have preferred better and more timely communication and guidance.
Reviews for Ashley McKenzie
Jatin P
January 19, 2021
Great mortgage company with work with them an all loan officers are very helpful give all your questions to answer and very low interest rate they giving you right now and they are working hard for get your loan to approval so they are good. thanks
Reviews for Ashley McKenzie
Dinesh D
January 19, 2021
Ashley and team did an awesome job
Reviews for Ashley McKenzie
Marie P
January 19, 2021
Ashley and her team provided excellent service and immediate communication!
Reviews for Ashley McKenzie
Matthew D
January 18, 2021
Everything went by fast and on time.
Reviews for Ashley McKenzie
Toney J
January 17, 2021
First time homeowner I was educated and a lot of things I knew nothing off that alone was great for me and the purchase working out paperwork and great timing thank you again
Reviews for Ashley McKenzie
Jennifer B
January 16, 2021
With the exception of the incorrect SSN on our part, the entire process was pretty uncomplicated.
Reviews for Ashley McKenzie
Francisco G
January 16, 2021
Was our first time buying a home and our experience was exceptional, they all helped us all the way and made all our processes less stressful! Thank you so much to all the team involved!
Reviews for Ashley McKenzie
Jasmine R
January 16, 2021
Ashley and her team made this process go so smoothly. They made sure to be available to answer every question I had no matter the time of day.
Reviews for Ashley McKenzie
Mary F
January 16, 2021
Ashley and the team at Fairway went above and beyond to help make our first home buying experience a success. Purchasing a home is anything but simple these days, but they helped us to understand the process, navigating all the stages. If it can be done, they will make it happen...if it can’t she will guide you on a path to get to that goal as soon as possible.
Reviews for Ashley McKenzie
Bobby C
January 15, 2021
Your company got the job done that means a lot to me
Reviews for Ashley McKenzie
Megan F
January 15, 2021
We were able to find a home and reasonable loan that helped us close quickly.
Reviews for Ashley McKenzie
Andrea C
January 14, 2021
We really enjoyed our experience with Ashley and her team. They are VERY knowledgeable and helpful with any question you may have. My only minor issue was once the process started the communication fell off a bit, and we had to reach out multiple times to get an answer to our questions, which in the end pushed back our closing date. At the end of the day, we are really pleased with the service, I just think they are a tad overworked with how busy the industry is and with all of the COVID delays.
Reviews for Ashley McKenzie
Robin R
January 13, 2021
Fairway kept me informed of the process as it unfolded. Pleasant staff.
Reviews for Ashley McKenzie
Van M
January 13, 2021
On three different occasions I had to contact Ashley to have her assistant to answer questions. Ashley did just fine.
Reviews for Ashley McKenzie
Peggy J
January 12, 2021
Ashley was always available for questions and support. All of the people on the team were knowledgeable and very helpful with questions I had.
Reviews for Ashley McKenzie
Tanya C
January 11, 2021
Our experience with Ashley Mckenzie was great. She was very professional and helpful throughout our process.
Reviews for Ashley McKenzie
Kevin B
January 10, 2021
Good communication, easy to reach out to with question
Reviews for Ashley McKenzie
Jeffrey C
January 10, 2021
Made me feel like they were really there to help me anyway possible. And they did.
Reviews for Ashley McKenzie
Elizabeth F
January 9, 2021
Lucas , Ashley , and all The team was fantastic to work with despite all The COVID restrictions ! Great team !
Reviews for Ashley McKenzie
Kevin M
January 9, 2021
Ashley was very transparent and always easy to get a hold of and kept the process moving forward.
Reviews for Ashley McKenzie
Hada H
January 9, 2021
The process was extremely slow. The underwriters asked for many things I never had to provide before, and they asked for the same thing more than once.
Reviews for Ashley McKenzie
Karol S
January 8, 2021
Response from Ashley was always great, quick and made it feel I was an important customer and only customer. In these times I’m sure I’m not the only one but I got great customer service from Ashley.
Reviews for Ashley McKenzie
Jennifer B
January 7, 2021
The entire team was fabulous! So patient with us and helpful. They made sure we understood the entire process. I will definitely recommend them to everyone!
Reviews for Ashley McKenzie
Jeffrey J
January 7, 2021
Friendly, great communication, efficient and really cared about us as new home owners! Thank you!
Reviews for Ashley McKenzie
Adam R
January 7, 2021
professional quick responses proactive
Reviews for Ashley McKenzie
Corey B
January 6, 2021
Ashley’s team continuously goes above and beyond.
Reviews for Ashley McKenzie
Brahma P
January 6, 2021
Timely responses and resolutions to issues
Reviews for Ashley McKenzie
Miriam R
January 5, 2021
It was fair. I had to call in order to clarify details. There was a few instances when I called and it was stated I knew you were going to call, if you knew i was going to question a number, why not take Initiative and bring it to my attention. Within the last 2 days, it was almost a bother to your staff when I called about my concerns. I am the buyer and you are providing a service, this is a joint collaboration that could benefit both of us.
Reviews for Ashley McKenzie
Natalie C
January 4, 2021
Good service.
Reviews for Ashley McKenzie
Sara J
January 4, 2021
The diligence and the effort that Ashley and Lucas Young put in our case so that today I can said I’m a proud Homeowner. Thanks
Reviews for Ashley McKenzie
Lenix R
January 4, 2021
Thank you all you do
Reviews for Ashley McKenzie
Kaleb S
January 3, 2021
Ashley treated us like we mattered during this entire process. Communication was key factor as well. Ashley made sure that both parties were on the same page on a consistent basis. She worked hard answered our questions accurately. She dedicated her time and efforts to make sure that things got done and made sure we were happy with the services that were provided. We most definitely appreciate her for everything that she has done and for making our dreams come true with buying our new home!
Reviews for Ashley McKenzie
Gerald M
January 3, 2021
The team was very knowledgeable. There were multiple people always ready to assist you with any questions.
Reviews for Ashley McKenzie
Aaron S
January 1, 2021
They made everything easy.
Reviews for Ashley McKenzie
Dwight B
January 1, 2021
The level of professionalism
Reviews for Ashley McKenzie
Jamie S
January 1, 2021
Ashley and her entire team were knowledgeable and supportive during the entire process. We couldn't have asked for a better experience. Thank you!
Reviews for Ashley McKenzie
Jeffrey J
December 31, 2020
Great rates and very quick response time and feedback. Very nice and professional.
Reviews for Ashley McKenzie
Melissa A
December 31, 2020
The whole team was so responsive and made sure to answer all of our questions! Amazing team to work with from start to finish
Reviews for Ashley McKenzie
Joe B
December 31, 2020
Speed, communication, online tools, rate, response time.
Reviews for Ashley McKenzie
Melina S
December 30, 2020
Admittedly there were a lot of steps to our refinance and hustles that we did not foresee but there was a real lack of communication from Ashley's associates and myself in the process. To be clear she was great and anytime I contacted her I receive prompt communication but not her associates.
Reviews for Ashley McKenzie
Brianna T
December 30, 2020
Ashley made sure to stay on top of our loan process, did everything she could to try and get our monthly payments down, and calmed all of our anxieities!
Reviews for Ashley McKenzie
Sherrie B
December 29, 2020
Everyone that was involved made sure we understood all the steps of the process. When we had questions, there was always a quick response. Thank you so much!
Reviews for Ashley McKenzie
Janetria J
December 28, 2020
I would say the only great thing was that I was able to close on the house that I want. Other than that, there were a few things that were not so great. My closing date kept changing and every time it changed it was for a different reason and every reason I was given was because a hold up of a mistake that was made at no fault of mine. The last two times my date changed I was told 2 days before I was scheduled to close and the very last time I was only told my closing had changed because I asked
Reviews for Ashley McKenzie
James D
December 28, 2020
This was absolutely the best overall service and experience we have had regarding a mortgage loan. The communication was prompt and questions were answered quickly. Best of all, there was no last minute rush for a missing document or signature that was realized just before closing.
Reviews for Ashley McKenzie
Yan F
December 28, 2020
1. pretty good rate 2. quick response either by email or phone call 3. closing fast
Reviews for Ashley McKenzie
Linda D
December 26, 2020
Based on previous contact with initial mortgage we were able to start the refinance quicker. I would like to have had the process to be completed a little faster, but based on how things are now (Covid) maybe the process would have been faster. Overall, I am satisfied with the outcome.
Reviews for Ashley McKenzie
Emily E
December 26, 2020
Communication was so fast and easy. They were able to explain anything I had questions about. They were so helpful at every step. This is my second time working with them and I would definitely recommend them
Reviews for Ashley McKenzie
Jesse F
December 24, 2020
Ashley and her team made the closing of my home loan as seamless as possible and they were always very responsive to my questions or concerns. Highly recommended!
Reviews for Ashley McKenzie
Alicia S
December 24, 2020
Paige Nance went above and beyond to make the deal happen. She's my go to!
Reviews for Ashley McKenzie
Christine G
December 24, 2020
The great customer service
Reviews for Ashley McKenzie
Johnathan H
December 22, 2020
Great Communication, Organized and efficient. knew exactly what they needed and when it was needed.
Reviews for Ashley McKenzie
Conrad B
December 22, 2020
The seamlessness of providing paperwork/pdf/uploads. There wasn't repetitive request for required documentation - straightforward when necessary.
Reviews for Ashley McKenzie
Sohail A
December 22, 2020
Ashley was very nice and amazing to work with. Her team made it possible for us to get our dream home. They worked with us and the process was pretty smooth.
Reviews for Ashley McKenzie
Matthew F
December 22, 2020
Easy communication and diligent work. I worked directly with Lucas and Megan during last few weeks of process, and both despite being very busy during this crazy refinance season helped me answer questions and research issues timely.
Reviews for Ashley McKenzie
Dakota W
December 22, 2020
I can be a very difficult person to work with at times... but Ashley and her team handled me great and did a great job! and got us locked in and ready to roll in no time! overall a great team to work with :) highly recommend
Reviews for Ashley McKenzie
Christopher C
December 21, 2020
Easy to work with, fast responses, great team!
Reviews for Ashley McKenzie
Shashank G
December 20, 2020
I liked the way you and your team are on top of things and always strive to meet the closing date no matter what.
Reviews for Ashley McKenzie
Chandrahasa G
December 20, 2020
Ashley has been a great they literally closed our complex loan in 3 weeks.even on their busy days they always return the phone call and keeps us looped into all details. We were so impressed that we are stopping the refinancing loan process with Loan Depot and moving to fairway.
Reviews for Ashley McKenzie
Wasiu A
December 20, 2020
Great communication in a timely manner
Reviews for Ashley McKenzie
Mary G
December 20, 2020
Great communication! We were from another state & they stayed in touch with us all thru the process & made it easy as could be. We are very grateful. Thank you ❤️
Reviews for Ashley McKenzie
Eugene G
December 19, 2020
Mortgage originator should have organized info she needed from me.
Reviews for Ashley McKenzie
Dennis B
December 19, 2020
Very friendly people we worked with very helpful
Reviews for Ashley McKenzie
Jerrilynn H
December 19, 2020
We found a home very quickly and we made an offer. The sellers took our offer over the other buyers because we had gotten pre-approved, but they also asked that we close within a month. We spoke with your team and it was going to be close, but your team came through! The communication between us and your team was awesome! We never had to wonder what was going on! Thank you so much.
Reviews for Ashley McKenzie
Charlie L
December 19, 2020
Great experience
Reviews for Ashley McKenzie
Cynthia D
December 18, 2020
Information conveyed timely and concise, prompt return of answers to questions, step by step and easy to follow instructions, friendly and easy to work with.
Reviews for Ashley McKenzie
Jessica B
December 18, 2020
Wonderful communication from Ashley and Jennifer the entire time. Ashley was able to provide a prequal letter in an amazingly short amount of time which enabled our offer on our dream home to be accepted. The entire process was much easier than I expected and we are so thankful for Jennifer's help to make sure everything was in place for closing. I would definitely recommend them to anyone and will also use them next time we need it!
Reviews for Ashley McKenzie
Michelle M
December 17, 2020
Made the process easier for a first time homebuyer
Reviews for Ashley McKenzie
Emily M
December 17, 2020
Ashley and the Fairway team seemed truly committed to getting me into the house of my dreams without blowing my budget. In an extreme buyer's market, she and her team were able to communicate quickly and efficiently. For every step of the process, I was provided with excellent recommendations and thorough answers to all of my questions. If I had to leave her a voicemail, she would always return my call within the hour. Overall, I am impressed with how easy Fairway made my homebuying experience.
Reviews for Ashley McKenzie
Janice L
December 17, 2020
Always available to answer questions.
Reviews for Ashley McKenzie
Sergy G
December 16, 2020
Quick response from Ashley and quick turn around with a pre-approval letter.
Reviews for Ashley McKenzie
Maria R
December 16, 2020
We received accurate information fast. With updates as we went through the process. Everyone involved was well informed, kind and trustworthy
Reviews for Ashley McKenzie
Jason R
December 16, 2020
It was smooth and the communication was excellent. More than willing to answer any questions we had.
Reviews for Ashley McKenzie
Lori F
December 16, 2020
I could text or email Ashleigh and she always responded quickly.
Reviews for Ashley McKenzie
Brendan M
December 15, 2020
Everything about our experience was great! From the first time we hopped on the phone with Ashley, she and her team went above and beyond to make sure we had everything taken care of. And as first-time homebuyers, they were the perfect guides every single step in the process! I couldn't imagine having bought a house without Ashley and her team.
Reviews for Ashley McKenzie
David L
December 15, 2020
Good overall experience.
Reviews for Ashley McKenzie
Leo B
December 15, 2020
Communication was great prompt service loved working with all my agents They were a great team 👍
Reviews for Ashley McKenzie
Hayden L
December 14, 2020
Very friendly
Reviews for Ashley McKenzie
Susan M
December 13, 2020
I only had to make one phone call to my MEMCU and was told they had merged with Fairway Financial. When I called I spoke with Ashley McKenzie-Sharpe. She helped me through the whole process of purchasing my townhouse. I have not done a mortgage in 22 years. I could not have been more pleased with how easy she made it for me. I had complete trust and confidence in her and her team. She’s very professional on a personal level and very prompt in all responses.
Reviews for Ashley McKenzie
Jasmine P
December 12, 2020
Communication was great. We were informed of missing documentation and updates promptly.
Reviews for Ashley McKenzie
April G
December 12, 2020
Quick to respond, always available to help and answer questions, so friendly
Reviews for Ashley McKenzie
Ronald M
December 11, 2020
Very professional and answered any questions in a timely manner.
Reviews for Ashley McKenzie
Lesley L
December 10, 2020
On top of everything!
Reviews for Ashley McKenzie
Emanuel R
December 9, 2020
Ashley was very helpful in the beginning of our process. When ever we had a question she would respond promptly and would send great tips for homebuyers that help keep one focused on the way you should go about investing and furnishing your home.
Reviews for Ashley McKenzie
William F
December 8, 2020
My experience at Fairway was great . Ashley and her team helped me understand what they needed from me and always returned my emails and my phone calls very quickly. Always very nice to deal with. They made my experience very easy. I thought they were always on my side and work hard to help ! Awesome company
Reviews for Ashley McKenzie
Kelvin S
December 7, 2020
Better communication would of made everything better
Reviews for Ashley McKenzie
Neha J
December 7, 2020
Ashley, Lucus and the team were all great to work with. Answered all our questions and were always available. However the day before and day of closing was bit hectic. We did not receive our closing disclosure statement till the day of closing (2 hours before closing) so we had no time to review this statement with out real estate agent. Our agent was never emailed copy of CD. We also had to ask repeatedly for cash to closing amount. Beside this, Ashley and her team was very helpful.
Reviews for Ashley McKenzie
Kriston J
December 7, 2020
Ashley was very helpful. Very good responsiveness.
Reviews for Ashley McKenzie
Baji R
December 6, 2020
Ashley always replies swiftly for all my emails ! Helped me through out my loan closing process. Definitely I will refer to my family and friends . Thanks, Sagar.
Reviews for Ashley McKenzie
Regina W
December 5, 2020
Ashley is very responsive, I had my pre-qual letter almost immediately and in a competitive market that was critical to me. Ashley was able to make the process easy and stress free, and she got the best rate. I appreciated her calm so very much! Thanks Ashley!
Reviews for Ashley McKenzie
Hagos T
December 5, 2020
All my request and all my question during the process was answer and the service was great.
Reviews for Ashley McKenzie
Peter G
December 5, 2020
no comment
Reviews for Ashley McKenzie
Hareesh P
December 5, 2020
Great experience and much helpful through out the process..
Reviews for Ashley McKenzie
Jennifer A
December 4, 2020
Ashley Mckenzie was wonderful! She guided me through the process and always got back to any questions or concernsI might had very quickly.She helped making a dream of being a home owner a reality. I have nothing but great things to say about Fairway mortgage and Ashley Mckenzie.
Reviews for Ashley McKenzie
Alicia E
December 4, 2020
You kept me on task
Reviews for Ashley McKenzie
Donald P
December 3, 2020
Ashley was very efficient and communicated with me throughout the process. Ashley was very knowledgeable and made it easy to deal with the entire home buying process
Reviews for Ashley McKenzie
Linda G
December 3, 2020
Great attention to detail. Our problems were addressed and answered in a timely manner. We were kept well informed on every aspect of the closing.
Reviews for Ashley McKenzie
Wendell J
December 3, 2020
Paige made my refinance a breaze.
Reviews for Ashley McKenzie
Shaunna C
December 2, 2020
Working with Ashley and the fairway group was completely amazing. The experience was so much easier than I thought that it would be I don’t Waze heard horror stories and my experience was exactly the opposite things were explained I was prompt and when anything was needed everybody was so kind and so very helpful and knowledgeable. I would definitely encourage anyone to use Ashley and Fairway for their mortgage loan For the easiest and best experience possible
Reviews for Ashley McKenzie
Meredith N
December 2, 2020
Ashley was so nice and pleasant on the phone each time I called. This was my first house purchase and experience working with a mortgage lender so I was nervous about the process. She answered all of my questions quickly and did not put pressure on my husband and I to make a decision. Each time we needed an adjustment made to our paperwork she had it completed the same day. Loved working with her and her team.
Reviews for Ashley McKenzie
Michelle D
December 2, 2020
Originally we were told the process could take a few months because of the overwhelming amount of refi’s going on. The process was very quick and easy. Paige was quick to call or email and stayed on top of everything. It tools us from start to finish one month!
Reviews for Ashley McKenzie
Donald R
December 2, 2020
The team was helpful and proactive with resolving issues
Reviews for Ashley McKenzie
Brett M
December 2, 2020
Ashley and her whole team at Fairway were super helpful and always immediately available to answer any questions and take care of everything needed. Would highly recommend to anyone!
Reviews for Ashley McKenzie
Raymond T
December 2, 2020
Helpful service very friendly
Reviews for Ashley McKenzie
Marissa G
December 2, 2020
Ms Ashley McKenzie was very professional, provided excellent advice regarding interest rates, when to lock the rate, listened to our concerns and advised how to manage accounts during the mortgage process. Me and my husband followed her advice and we had a great result! Thank you Ms McKenzie.
Reviews for Ashley McKenzie
Jinell G
December 2, 2020
Top class customer service. Full of great insights and knowledge. Answer questions without much delay. A shinning light all the way. Thank you much....
Reviews for Ashley McKenzie
David E
December 2, 2020
Ashley and team have been doing our families mortgages and refinancing for the last 18 years and we could not be more satisfied. We can always trust we are getting the best rates and not hidden fees.
Reviews for Ashley McKenzie
Megan C
December 2, 2020
Great and quick communication. My loan closed fast and on time!
Reviews for Ashley McKenzie
Carrie W
December 2, 2020
Ashley’s team had great communication with us and made the process a great experience!!
Reviews for Ashley McKenzie
Aaron P
December 1, 2020
Promp and response and clear communication
Reviews for Ashley McKenzie
Mary L
December 1, 2020
The team at Fairway made our mortgage process a breeze. They answered any and all questions promptly and clearly. We especially recommend Ashley and her team for any first time home buyers. :)
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Thomas K
December 1, 2020
Ashley and her team made the process easy to work through and always available to answer any questions I had. Using e-documents made working from home easy and safe.
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Battista S
December 1, 2020
The whole experience was great. They were always friendly and attentive.made the process easy.
Reviews for Ashley McKenzie
Molly H
December 1, 2020
The professionalism was awesome. Keeping me informed of each step. Giving me neccessary information that I needed. Carefully walking me through slowly and considerate.
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Lysantia P
November 29, 2020
Ashley kept us informed and on track. She was there to answer any and all questions we had. Even in the midst of a pandemic, our home buying process was made easy. We are very gratfeul!
Reviews for Ashley McKenzie
Marcia L
November 27, 2020
Ongoing communication and assistance with issues as they developed.
Reviews for Ashley McKenzie
Wanda M
November 26, 2020
The patient that Ashley had with me an all the great info. She provided.
Reviews for Ashley McKenzie
Crystal S
November 25, 2020
Everyone I dealt with was so pleasant and professional!
Reviews for Ashley McKenzie
Amy A
November 25, 2020
Responsive communication
Reviews for Ashley McKenzie
Isairis R
November 24, 2020
Su profesionalidad en lograr mi propósito
Reviews for Ashley McKenzie
Debbie S
November 23, 2020
Customer service and response turn around time to inquiries.
Reviews for Ashley McKenzie
Najmaddin A
November 22, 2020
You were very helpful and had a good customer service Especially Paige Nance she is the best
Reviews for Ashley McKenzie
Brian M
November 21, 2020
Very transparent process throughout. Thank you for working for us.
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James A
November 20, 2020
Ashley was great! A very smooth process! Highly recommended!
Reviews for Ashley McKenzie
Kala M
November 20, 2020
Very prompt communication! Great expertise. Made the whole process very easy!
Reviews for Ashley McKenzie
Tabitha H
November 20, 2020
She was very prompt and patient at explaining things to me.
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Odell C
November 20, 2020
Excellent customer service and very efficient!
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Lucinda D
November 19, 2020
Helpful, informative, got me a good rate
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Magaly P
November 19, 2020
Ashley and her team were very responsive to all communications and questions that came up for us as first time home buyers.
Reviews for Ashley McKenzie
Matthew S
November 19, 2020
Awesome team
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Rebecca B
November 18, 2020
Wonderful people and prompt response times!
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Timothy W
November 17, 2020
Quick responses and friendly people!
Reviews for Ashley McKenzie
Alton B
November 16, 2020
The mortgage process was fast and painless. Ashley was very friendly and explained things every step of the way. I always felt important and up to speed. I have already told some of my family and friends about Ashley and team and the great experience I had.
Reviews for Ashley McKenzie
Christina S
November 15, 2020
Staying very up to date on the loan process and what documentation was needed.
Reviews for Ashley McKenzie
Michael B
November 12, 2020
Excessive time, I feel, to close a refi. When others that we knew closed in like 30-45 days max we were 90 days.
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Robert B
November 12, 2020
Everyone was just great to work with and extremely nice
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Patricia K
November 11, 2020
The staff was very helpful, friendly and efficient. The process was not stressful and there were no glitches. Very happy with this company.
Reviews for Ashley McKenzie
Joelle H
November 11, 2020
Communication was key for us. Ashley and her team kept us informed on status all along the way. It’s such a busy time for mortgage professionals right now but they worked extra hard and kept us on track.
Reviews for Ashley McKenzie
Marcia B
November 11, 2020
Your hold team was very attentive knowledgeable and always return a phone call or a text or email immediately. If I know of anyone looking for a mortgage I would definitely recommend your team. Your team gave us are very smooth home buying. Thank you to the whole team!!
Reviews for Ashley McKenzie
Austin C
November 11, 2020
Fast, friendly and professional.
Reviews for Ashley McKenzie
Erin C
November 11, 2020
Ashley made the process very easy for us! Well... as easy as applying for a mortgage can be
Reviews for Ashley McKenzie
Susan N
November 11, 2020
Ashley Is highly responsive, always gets me the best rate and has creative ideas when I explore alternative financing options. She is a joy to work with and instills trust that she has this part of the process coveted and employs a trustworthy team also. A true professional and I wouldn’t use anyone else.
Reviews for Ashley McKenzie
Robert C
November 11, 2020
The realtor (Lindy) and the Fairway mortgage team especially Ashley McKenzie and Lindy who always checked in on Robert and I through the whole process, even after hours at times. The Fairway team worked together as a whole to get the loan process finished quickly.
Reviews for Ashley McKenzie
Maria O
November 11, 2020
It seemed hard to get direct answers to my questions as to why, this didn't work or why I didn't qualify for the NC programs after I was told I did. But was able to get in my home and I give God all the Glory. So many things has changed and you need a better walk through of this is what is needed before we get started.
Reviews for Ashley McKenzie
George K
November 10, 2020
Every question i had was answered right away and everything explained thoroughly thru the whole process.pleasure to work with ashley and her team. Great mortgage company
Reviews for Ashley McKenzie
Denixsa S
November 9, 2020
Great to work with
Reviews for Ashley McKenzie
Jeffrey R
November 9, 2020
This is the third time that I have worked with Ashley and every time it has been great. It is a very simple process with great communication. I have work with other banks in the pass and that was nothing but a headache and poor communication.
Reviews for Ashley McKenzie
Todd W
November 9, 2020
Fantastic experience with Ashley and her team. The communication was outstanding and they delivered. Behind the scenes, Rachel and Cara did a great job helping me through the process! Will definitely recommend them in the future.
Reviews for Ashley McKenzie
Katelyn R
November 8, 2020
Ashley and team were responsive, thoughtful, and thorough during the loan process for my first home. Home buying is knowingly stressful, but they were always on hand to answer my questions and provide encouragement, reducing my anxiety and keeping me well-informed. I have rarely encountered a group more diligent and kind. I would recommend Ashley McKenzie-Sharpe and her to team to anyone looking for a home loan!
Reviews for Ashley McKenzie
Lucien H
November 6, 2020
I understand that the refi process is harder during these hard pandemic times, but Ashley and her team, particularly Jennifer, made it a seamless one. They were very quick to answer all my questions, even late in the evenings or nights. I was pleased with the successful completion and closing of my loan. I would highly recommend them to all my friends seeking a mortgage or refi.
Reviews for Ashley McKenzie
Dexter S
November 6, 2020
Everyone at Ashley McKenzie Sharpe's office was great. Cara Zimmerman especially was always available to answer questions and guide us through the process. Also, the interest rate we qualified for was better than any other mortgage corporation we considered.
Reviews for Ashley McKenzie
Jeremy C
November 5, 2020
They company was outstanding with communication.
Reviews for Ashley McKenzie
Adam N
November 5, 2020
The team let us know what was going on each step of the way. On e complaint was that we thought we had planned to have all closing costs wrapped into the loan, but at closing we owed over $2,000 dollars cash. Even after redoing the loan for a second closing we still had to pay over $200 cash.
Reviews for Ashley McKenzie
Jeremy L
November 4, 2020
Ashley and her team were very responsive and promptly answered any questions I had in a kind and professional manner. I will definitely consider using them again.
Reviews for Ashley McKenzie
Brandon D
November 4, 2020
Very easy to work with
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Cale C
November 4, 2020
The constant updates, communication and information for me was the key with being a first time home buyer!!
Reviews for Ashley McKenzie
Nathan M
November 3, 2020
The communications was great. You and your team kept me informed and quickly responded to any questions we had.
Reviews for Ashley McKenzie
Janese R
November 3, 2020
Very professional and organized. They provided us a step by step guide of what items they needed to make the process smooth. Very friendly and caring.
Reviews for Ashley McKenzie
Donnell R
November 3, 2020
Well, it had it’s ups and downs, but the main goal was accomplished and I can’t complain about that. We had another lender that just gave up and pretty much wrote us off, then we found Fairway and they picked up the pieces and started putting the puzzle together and a beautiful outcome came together. Once again we thank you and the team.
Reviews for Ashley McKenzie
Kevin C
November 3, 2020
Ashley was extremely helpful throughout the entire process of purchasing our home. She provided prompt answers to all of our questions. Ashley was great!
Reviews for Ashley McKenzie
Markus F
November 2, 2020
Wonderful people to work with. All questions were addressed and answered immediately or within the day. Great experience!
Reviews for Ashley McKenzie
Crawford M
November 2, 2020
Communication was concise and clear and the process was very transparent. Felt comfortable the whole time and was confident we made the right choice in choosing Fairway and getting connected with Ashley.
Reviews for Ashley McKenzie
Jessica F
November 2, 2020
Ashley and team were always quick to respond to any questions I had. They made everything easy.
Reviews for Ashley McKenzie
Robert M
November 1, 2020
The loan application process was handled well and made it to closing on time.
Reviews for Ashley McKenzie
Thomas D
November 1, 2020
I was well informed on the things i needed to do to get threw the process. Also she gave me updates on the next steps i had to take to get threw the process
Reviews for Ashley McKenzie
David G
November 1, 2020
The overall attentiveness and quick responses to our needs
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Wanda P
November 1, 2020
Ashley and her team was very pleasant, understanding and caring people I meet in a long time.
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Karen C
November 1, 2020
Thoughtful, experienced, flexible and trustworthy advocate for our purchase.
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Patrick M
October 31, 2020
Thank you!
Reviews for Ashley McKenzie
Karen C
October 31, 2020
The staff was very attentive to my needs. They answered all of my questions and concerns. Thanks for your help.
Reviews for Ashley McKenzie
Beverly R
October 30, 2020
The entire team were extremely prompt in their responses. The site is excellent so you can see what is outstanding. One of the easiest processes I’ve gone through when purchasing a house.
Reviews for Ashley McKenzie
Jennifer R
October 30, 2020
We moved from CO to NC and had plenty of concerns with the process. Never once did we feel like a burden or that any of our questions were too much. Ashley and her team were incredibly communicative and on top of things every step of the way!
Reviews for Ashley McKenzie
Daniel R
October 30, 2020
Ashley was incredibly friendly, knowledgeable and easy to work with. Her team was very supportive through the process.
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Loyd T
October 30, 2020
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Danielle D
October 29, 2020
Ashley was so kind and helpful. We love her positive outlook. She helped make the process fun!
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Diana V
October 29, 2020
Prompt response to inquiries
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Dixie B
October 29, 2020
Response from team was outstanding.
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Roger B
October 28, 2020
Very attentive to our needs. Communicating info and information.
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Walter H
October 28, 2020
Everything was on time . Like the service
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Megan W
October 28, 2020
Excellent customer service. Fast responses and very kind!
Reviews for Ashley McKenzie
Jacqueline L
October 28, 2020
The technical issues made the process difficult. There were no updates from the site to my email. I had to keep asking for status. I used Quicken loan about 10yrs ago for rental property. The technology made the process seamless.
Reviews for Ashley McKenzie
Tawanna M
October 27, 2020
What made my experience great ; is that I had a great team that really helped me along the way with purchasing my first home. I truly thank you all.
Reviews for Ashley McKenzie
Charles W
October 26, 2020
Everyone was on top of everything. I got a great rate, and was quickly approved for my loan. Communication was outstanding. All my questions were answered timely and knowledgeably.
Reviews for Ashley McKenzie
Zachary B
October 25, 2020
Very helpful throughout the whole process!
Reviews for Ashley McKenzie
Meredith S
October 25, 2020
We received a great rate & service from Ashley & her entire team - they were great to work with during what can be a stressful process.
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Leah L
October 25, 2020
Organization and prompt
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Vaughan T
October 24, 2020
No delays, even during COVID. Closing happened as planned
Reviews for Ashley McKenzie
Racquel L
October 22, 2020
Ashley was always available to answer questions either from myself or my realtor especially when I was unable to get in contact with other staff.
Reviews for Ashley McKenzie
Yvette L
October 21, 2020
Ashley and the team's commitment to doing everything they could to assist me with the process. They worked tirelessly to help me cross the threshold to becoming a homeowner; I am eternally grateful! When I was ready to give up, they encouraged me to keep going to the end.
Reviews for Ashley McKenzie
Jonathan S
October 21, 2020
The constant feed back and quick responses, and the incredible friendliness they all gave me.
Reviews for Ashley McKenzie
Angela R
October 21, 2020
Great Communication and Personalized Attention! Ashley was wonderful and provided us with timely information and supportive assistance in our home buying experience.
Reviews for Ashley McKenzie
Melanie M
October 20, 2020
Wonderful experience! We were able to find just what we were looking for and Ashley and her team helped us along the whole way! We would definitely recommend Ashley to anyone.
Reviews for Ashley McKenzie
Nicholas B
October 20, 2020
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Hillary S
October 19, 2020
The entire team was amazing to work with. Every since question was answered & explained thoroughly. All emails & phone calls were answered almost immediately.. I never worried about where I was in the process. Super helpful & efficient.
Reviews for Ashley McKenzie
Carl M
October 18, 2020
You all made it quick, easy, and great!
Reviews for Ashley McKenzie
Jason S
October 18, 2020
Quick response to questions...kind friendly calls and email.
Reviews for Ashley McKenzie
Marina D
October 17, 2020
Great communication, following up and hand holding all around. Every issue we may have come up with was promptly resolved and the relationship was overall very friendly and respectful. Would highly recommend!
Reviews for Ashley McKenzie
Amy B
October 17, 2020
Quick and easy to work with overall
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April L
October 16, 2020
Superior service. Quick answers and help when needed. So easy to work with. Made entire process simple and manageable amongst all of the crazy involved with moving.
Reviews for Ashley McKenzie
Charlie W
October 15, 2020
Throughout our experience we were kept informed and our calls and emails were answered in a very timely manner. The organization was very professional and friendly. We were very happy with the overall experience.
Reviews for Ashley McKenzie
Tanner F
October 15, 2020
Easy to contact and responsive to questions!
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Mary W
October 15, 2020
Ashley and her team communicated very well, were incredibly quick to respond to any emails, and explained things that we did not understand
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Ruby M
October 15, 2020
The team and Ashley were great and efficient. They got me closed way faster than anticipated! Thank you all for my new home ❤️
Reviews for Ashley McKenzie
Rebecca M
October 15, 2020
They were very friendly, helpful and quick. They made the process easy as possible.
Reviews for Ashley McKenzie
Jason F
October 15, 2020
Ashley and her team were always professional and positive. They made the whole financing experience simple and smooth.
Reviews for Ashley McKenzie
Sarah E
October 14, 2020
Kind, patient, diligent and very helpful
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Nathan R
October 14, 2020
Great rate and everything was explained thoroughly.
Reviews for Ashley McKenzie
Trisha T
October 13, 2020
Your teams were on top of everything. I asked questions and got answer right away. Thank you very much for everything.
Reviews for Ashley McKenzie
Terrell J
October 12, 2020
Amazing experience!
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Evan B
October 12, 2020
Prompt responses to emails and phone calls, even after business hours and on weekends.
Reviews for Ashley McKenzie
Michael B
October 11, 2020
Any questions I had were answered incredibly quickly. Response time was outstanding.
Reviews for Ashley McKenzie
Ashleigh B
October 11, 2020
We really appreciated how well everyone communicated. Response time was quick and everyone was very helpful!
Reviews for Ashley McKenzie
Peter F
October 11, 2020
before my first loan payment Fairway sold the servicing of my loan, notifying me after the fact and without previous notice
Reviews for Ashley McKenzie
Cynthia D
October 9, 2020
The positive response always given when I asked a question. I felt as if I was the only person in line needing an answer. Friendly tone over the phone with whoever I spoke with. I feel like the company is to please the customer to the fullest. Seems like a more personal transaction than for the “money” so to speak is how I felt the whole time. Very personable all round. Absolutely no complaints nir faults. Thank you for your service. Sincerely, Cynthia Donley
Reviews for Ashley McKenzie
Misty B
October 9, 2020
Ashley and her staff were wonderful to work with ! They made the process simple to understand and took the time to explain things if I didnt. They made me feel like family and were excited for me when my process was over and my home was purchased!
Reviews for Ashley McKenzie
Tou C
October 7, 2020
The team itself did an outstanding job. Ashely herself went above and beyond for anything I had concerns with.
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Roby W
October 7, 2020
Easy to work with and on point!
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Rebecca H
October 6, 2020
Great to work with!
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Catherine D
October 6, 2020
Information and feedback was timely. Closing happened very quickly.
Reviews for Ashley McKenzie
Kimberly S
October 5, 2020
The entire team worked hard to get my loan approved, schedule services and walk me through the process of buying a home. They were fantastic!
Reviews for Ashley McKenzie
Khema T
October 5, 2020
Everything was good on Ashley team, excepted the underwriter
Reviews for Ashley McKenzie
Marya T
October 4, 2020
Ashley and her team were outstanding. They walked us through our mortgage process and communicated the progress every step of the way. They were efficient, fast and incredible!
Reviews for Ashley McKenzie
John C
October 3, 2020
Its been awhile since I've been through the home buying process.
Reviews for Ashley McKenzie
Doris K
October 2, 2020
Ashley was excellent, All of the front end communication was fantastic. However as we got closer to closing that is where things began to break down. Our processor's attitude was at times condescending and arrogant. Closing was a disaster. We were scheduled for 9:00 and then found out we had to be moved to 11. Documents were requested after closing that had already been provided, 24 hours later we still don't have possession. Better communication would have helped
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Tyler G
October 2, 2020
Pretty clear communication and no hiccups.
Reviews for Ashley McKenzie
Carlos D
October 1, 2020
She was very helpful and patient. She gave me options for my loan. She was cordial and kind. Thanks a lot.
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Laura D
October 1, 2020
Excellent communication and very friendly.
Reviews for Ashley McKenzie
Stephen D
October 1, 2020
Super friendly experience and very prompt communication.
Reviews for Ashley McKenzie
Rachael H
October 1, 2020
Very nice people. And patient through a complex process.
Reviews for Ashley McKenzie
Angela H
October 1, 2020
Overall communication, and the fact that I was able to close within 30 days
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Candace F
September 29, 2020
Ashley made this transition to owning my own home a much smoother process then I ever thought it could be.
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Tasha K
September 29, 2020
Closed on time as agreed :)
Reviews for Ashley McKenzie
Matthu L
September 29, 2020
The team responded quickly to any questions we had. The process was very simple and we were very happy with the overall process.
Reviews for Ashley McKenzie
Tyler K
September 29, 2020
Very quick response time and when it came down to the last minute, they got it closed on time! Very professional and pleasant to deal with.
Reviews for Ashley McKenzie
Himabindu G
September 29, 2020
Ashley is very prompt, responsive and professional!!! She is the best:)!
Reviews for Ashley McKenzie
Matthew M
September 29, 2020
I just felt that everyone there was really out for my best interest and then felt like I could contact them at any time if I had any questions and they would be quick to respond
Reviews for Ashley McKenzie
Tyler B
September 28, 2020
Very helpful
Reviews for Ashley McKenzie
Des'Tri M
September 28, 2020
From the first conversation with Ashley, she made us feel welcome and comfortable. Communication was always fast and efficient! I worked with Jennifer more during the latter part of the loan process - loved her! She was very thorough and knowledgeable. She was also very patient as I called her many times with questions! All in all, Ashley has a great time with her! We are exceedingly satisfied with Fairway, and appreciate Ashley, Jennifer, and the entire teams help in purchasing!
Reviews for Ashley McKenzie
Leva J
September 28, 2020
Convenient, thorough, efficient!
Reviews for Ashley McKenzie
Kimberly W
September 27, 2020
Our representative was very savvy and presented options available to us. Explained everything in full detail and made the process easier to understand. Excellent communication, highly professional and helpful.
Reviews for Ashley McKenzie
Vicky H
September 26, 2020
Ashley and her team made my house purchase and mortgage process painless and quick!
Reviews for Ashley McKenzie
Starlisha H
September 25, 2020
The close communication you all provided during the entire experience.
Reviews for Ashley McKenzie
Patrice B
September 25, 2020
Ashley is a pleasure to work with. Her excitement for me was genuine from beginning to end and I will be forever grateful to her and her team for taking me under their wings to make sure this home purchase would become a reality. Ashley and Fairway are definitely second to none!
Reviews for Ashley McKenzie
David S
September 24, 2020
Ashley was very thorough providing extra information of the status, what to expect, and other articles that could help in the future.
Reviews for Ashley McKenzie
Katherine B
September 23, 2020
Response to questions was very quick.
Reviews for Ashley McKenzie
Julie S
September 23, 2020
The entire team and Ashley were so pleasant to work with, cared about me, and made the entire process easy to understand and knew was in good hands. I liked their portal and all notifications on time, but it was the team and there personalization and great care. I am forever grateful to Ashley and team - they all were so helpful and kind, answered every question and again, made me feel safe and they made me feel I was taken care of in the best way. Great tools, direction and guidance. TXS!
Reviews for Ashley McKenzie
Tiona M
September 23, 2020
The application process was super easy. Ashely and Jennifer were incredibly astute to our needs, concerns and answered our questions promptly. We were kept informed with each step of the approval process. This is the easiest, by far, I have ever obtained a mortgage.
Reviews for Ashley McKenzie
Leah S
September 23, 2020
Ashley and her team made what can be a stressful process very easy. I also felt we were kept updated all along the way and knew exactly what was happening each stage of the process. It was a great experience !
Reviews for Ashley McKenzie
Hannah F
September 22, 2020
Ashley was very responsive and super helpful throughout the entire loan process. Her information helped our family save more money than any other company that I spoke too (by almost double)!
Reviews for Ashley McKenzie
Mohammed I
September 22, 2020
She is a great lending officer to work with and an amazing person. Her response are quick and readily available for all queries anytime. Her team is so professional and wonderful in communication.
Reviews for Ashley McKenzie
Kathryn M
September 22, 2020
Ashley and her entire team were attentative, knowledgable and always available for questions. The entire mortgage process was quick, painless and smoother than any we've had in the past.
Reviews for Ashley McKenzie
Sueneita B
September 22, 2020
Ashley and The Fairway Team were friendly, quickly and easily accessible, and provided information and communication during each and every step of the home buying process. Great group to work with.
Reviews for Ashley McKenzie
Neville C
September 22, 2020
They communicated well. They were so kind and patient with my husband and I. I could not have asked for a better team
Reviews for Ashley McKenzie
Jaimie S
September 21, 2020
Ashley and her team responded quickly to all questions and provided documentation in a timely manner to ensure my loan closed on time.
Reviews for Ashley McKenzie
Mary C
September 21, 2020
ALL of you being there for me personally. You never made me feel that you were to busy for me
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Cody L
September 20, 2020
Very timely and professional.
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Heidi Z
September 20, 2020
Attention to detail!
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Shalom C
September 19, 2020
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Kayla W
September 19, 2020
Very open communication about timelines and expectations. We did have a hick up at the end, which is why I didn’t give full stars, but they did remedy the situation as quickly as possible.
Reviews for Ashley McKenzie
Michael B
September 19, 2020
Ashley was very friendly, warm and professional. Quick response time, great rates that beat the competition.
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Corey C
September 18, 2020
Everything was professional
Reviews for Ashley McKenzie
Regette J
September 18, 2020
We got the house...
Reviews for Ashley McKenzie
Jason P
September 16, 2020
Ashley & her team made it almost effortless for the whole process of refinancing. I will recommend her to anyone that I know who is in need of financing or refinancing of their home. Everyone that we worked with was great & very professional.
Reviews for Ashley McKenzie
Brittany H
September 16, 2020
Easy to get in touch with and answered any questions I had.
Reviews for Ashley McKenzie
Travis D
September 16, 2020
Communication
Reviews for Ashley McKenzie
Douglas H
September 16, 2020
Ashley was great, friendly and got our house closed. Great communication. Thank you.
Reviews for Ashley McKenzie
Leah F
September 15, 2020
McKenzie was very knowledgeable and stayed in touch, plus was on top of things any time someone else fell behind.
Reviews for Ashley McKenzie
Laura P
September 14, 2020
Ashley and Cara were wonderful to work with. The refinance process was so easy and quick. Every question I had was answered in a timely fashion. The ease of signing documents online was a plus. I will definitely recommend Ashley McKenzie/Fairway to anyone that I know in need of their expertise.
Reviews for Ashley McKenzie
Phillip W
September 14, 2020
Ashley and her team are great because they provide quick responses to every question you have. They are on top of the whole process and it makes it very easy to get you from point A to Z. They made me feel supported and confident the entire way from application to closing.
Reviews for Ashley McKenzie
Gregory J
September 13, 2020
Everything was handled as promised and we closed on-time. What more could someone ask for.
Reviews for Ashley McKenzie
Jeffrey M
September 13, 2020
Great rate. Great communication, easy paperwork and great technology
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Franklin E
September 13, 2020
Ease of doing business. Very friendly and helpful staff. Painless online process.
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Willie P
September 11, 2020
Better communication from staff when something is needed or not clear. More professionalism from staff.
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Sheila C
September 10, 2020
They were very friendly and very nice and answered all my questions.
Reviews for Ashley McKenzie
Geries R
September 10, 2020
Everything done like we want it. We have a business and it was difficult for us to get a good deal. But with Ashley made it happened. I am so glad that we work with her. Thank you Ashley 😊
Reviews for Ashley McKenzie
Jacob M
September 9, 2020
Quick and prompt responses. Felt very comfortable with the whole process and easily answered any questions that we had. Had constant communication throughout which was great!
Reviews for Ashley McKenzie
Andrew Y
September 8, 2020
I recommend team Ashley McKenzie to new client. her staff worked so hard for me to approval during this covid-19 pandemic is extraordinary worth winning 5 stars thank you all.
Reviews for Ashley McKenzie
Jill D
September 6, 2020
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Stephen B
September 5, 2020
Mortgage process was efficient and speedily worked to meet my closing deadline.
Reviews for Ashley McKenzie
Rickey W
September 4, 2020
They were always ready and willing to answer any questions I had. Not only were they there for my questions they went above and beyond to help me with the electronic process I'm not the most computer literate person and they held my hand throughout it all I highly recommend Ashley and her rockstar team. If I ever purchase agian she will be my first call!!!
Reviews for Ashley McKenzie
Maureen M
September 4, 2020
Great experience
Reviews for Ashley McKenzie
Jessica A
September 4, 2020
Everyone was very nice, communicated well, always available to answer questions if needed.
Reviews for Ashley McKenzie
Christopher M
September 3, 2020
Communicated great with me the whole way through the process.
Reviews for Ashley McKenzie
Frank T
September 2, 2020
They helped me with every request, and it got done!
Reviews for Ashley McKenzie
George R
September 2, 2020
ApplicaTION Application process went fast and smoothly.. Friendly atmosphere but final loan approval took very long for some reason.
Reviews for Ashley McKenzie
Matthew H
September 2, 2020
Even being out of state, it was easy to work with Fairway. We were always kept in the loop, and made aware of everyone we would be working with. The best part was at closing, when the lawyers said they loved working with Fairway, and that you always do an excellent job.
Reviews for Ashley McKenzie
John C
September 1, 2020
Communication, follow through and very timely. From the moment we submitted our application we were well informed of what was needed and where we were in the process. Super impressed by Ashley & her team.
Reviews for Ashley McKenzie
Udayagirish J
August 30, 2020
Quick and efficient communication
Reviews for Ashley McKenzie
Eldridge A
August 30, 2020
All of my questions were answered promptly and I was given all of the information I needed to make the process a pleasant one.
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Craig C
August 30, 2020
Kara was great to work with.
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Jennifer R
August 29, 2020
They did a wonderful job! Quick, efficient and hardworking!
Reviews for Ashley McKenzie
Amy C
August 29, 2020
Super responsive team!
Reviews for Ashley McKenzie
William M
August 29, 2020
Easy to work with and good people. They made the loan process really easy and I will for sure use them when I buy our next house!
Reviews for Ashley McKenzie
Alex L
August 28, 2020
As a first time home buyer, Ashley and her team answered all my questions in a timely manner, and helped to simplify my home buying process.
Reviews for Ashley McKenzie
Megan B
August 28, 2020
The team at Fairway that assisted me with my loan was great!
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Kyle T
August 28, 2020
Ashley and Cara were great help in walking me through and keeping me updated with my refinancing process, which reduced confusion and stress.
Reviews for Ashley McKenzie
Fernando A
August 26, 2020
Everyone we worked with at Fairway was very professional and very nice. Ashley and Lucas made refinancing our home an easy and well worth It process. We would highly recommend Fairway for all your mortgage needs. Fernando and Pamela
Reviews for Ashley McKenzie
Ronald H
August 26, 2020
The entire team was amazing to work with. Quick responses and no unanswered questions.
Reviews for Ashley McKenzie
Jacquelyn C
August 25, 2020
Well first of all Ms Ashely was thorough. Right at the point when I had a glimpse of a thought of what was going on, she would send me a well timed email updating me. She was courteous and professional keeping me in the loop. The Team that worked with her were great as well. My experience was Great! Thank you Ash and to your Team as well!
Reviews for Ashley McKenzie
Sherri C
August 25, 2020
All of my questions were answered in a timely fashion.
Reviews for Ashley McKenzie
Anna T
August 25, 2020
Ashley was excellent and very quick to respond. She provided everything we needed. This was the easiest experience I've had while purchasing a home. I appreciate her professionalism and friendliness. Thank you so much! Nathan & Anna Turner
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Mardell S
August 25, 2020
Your team was super super super friendly and great to work with.😃
Reviews for Ashley McKenzie
Charles E
August 25, 2020
Great Job!
Reviews for Ashley McKenzie
Phillip S
August 24, 2020
Ashley was very responsive, and informative from the very start of the process. She went above and beyond to make sure all my questions were answered, and made the home buying process a breeze.
Reviews for Ashley McKenzie
Joshua B
August 24, 2020
Fast, easy, and very knowledgeable. Would recommend!
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Jessica J
August 24, 2020
When I had a question about something, the email was typically replied to quickly!
Reviews for Ashley McKenzie
Michael R
August 24, 2020
All was well in the beginning but at the end of the process things seemed to get disjointed and communication broke down. Our closing was rescheduled 4 times and then after we signed everything , the paralegal told us to please wait that the lender thought something may have been done wrong and the numbers may not have been right. . Once again we were on the roller coaster. It ended up being final but we held our breath to the end.
Reviews for Ashley McKenzie
Scott M
August 22, 2020
Everything was completed in a timely manner and her team was always available and answered my questions quickly, even on weekends.
Reviews for Ashley McKenzie
Preston L
August 21, 2020
Everything was so easy and fast. We did have one little hiccup but y'all fixed it and made it right. Yes, that one hiccup added a little stress but we trusted y'all would fix it and you did. So we aren't going to lower a score for that. Overall it was great and every step was simple and fast.
Reviews for Ashley McKenzie
William N
August 21, 2020
Great help and easy access.
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James P
August 20, 2020
Everyone with worked with was great. Lucas was always there to answer any questions and so was Ashley
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Vinson L
August 18, 2020
The experience was great!
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Steven B
August 18, 2020
They really work with us , and made everything so much easier
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Deborah W
August 18, 2020
Prompt response
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Justin P
August 17, 2020
Very Professional, friendly and responsive.
Reviews for Ashley McKenzie
Andrea F
August 16, 2020
Excellent communication. Efficient process. Ashley and her team were a pleasure to work with. After hearing nightmare stories about the process of getting a mortgage, this was a pleasant surprise to find a team that made it easy!
Reviews for Ashley McKenzie
Isaac S
August 16, 2020
Ashley McKenzie and her team provided top quality assistance in securing my mortgage loan.
Reviews for Ashley McKenzie
Kristofer S
August 15, 2020
Every request for information was clear, easy to understand, and confirmed when the information was provided. The interest rate I got was extremely competitive.
Reviews for Ashley McKenzie
Enoch D
August 14, 2020
Would have liked to had a comprehensive list of what was needed earlier in the process to complete the loan.
Reviews for Ashley McKenzie
Susan E
August 14, 2020
Susan,. Everyone on Ashley McKenzie team did a fantastic job on mortgage of my house. I will be delighted to give a 10 rating. Thank again Susan
Reviews for Ashley McKenzie
Wyatt K
August 14, 2020
Requests for information and documents were clear and not duplicated once received. Timeliness from application to the closing was outstanding. We perceived no glitches in the process that Ashley and her staff couldn't handle.
Reviews for Ashley McKenzie
Larry L
August 14, 2020
I started our refinance process May 8th, 2020 and completed closing on August 3rd, 2020.... I'm sure Ashley can't control ever process within the refinance process. I also felt like I had to initiate all communication for follow up.... I had to submit documents multiple times which I've never done in the past. That's very time consuming with me and my wife working a full time job. I understand that COVID caused a lot of issues and different work environments. Room to improve the process.
Reviews for Ashley McKenzie
Timothy R
August 14, 2020
Great people to deal with A+++
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Jigar S
August 14, 2020
Quick, responsive, approachable and informative.
Reviews for Ashley McKenzie
Jasmine G
August 12, 2020
Ashley was very responsive, quickly responded to emails/calls and appropriately connected me to the necessary member of her team when I had questions. She was very knowledgeable and a great individual to work with!
Reviews for Ashley McKenzie
Carolyn W
August 11, 2020
Ashley was my first point of contact and was very professional and helpful in making the determination to refinance. Once I started the loan process I worked directly with Lucas who was awesome..always willing to answer questions and walk me thru each step of the process.
Reviews for Ashley McKenzie
Elizabeth M
August 11, 2020
Everyone was easy to work with and the whole process went well for my first time buying a house
Reviews for Ashley McKenzie
Brandon B
August 11, 2020
Easy to work with, quick responses and good communication.
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Angela R
August 8, 2020
Quick response, clear communication. Lowest rates!
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Max R
August 8, 2020
Very responsive
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Barbara Q
August 8, 2020
Very easy to work with. Kept us up to date on everything and all that we needed to do. Thank you so much
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Hayley L
August 7, 2020
I got to buy a home!
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Amanda O
August 7, 2020
Great interest rate and excellent service.
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Amy W
August 6, 2020
We received excellent fast easy and effective service. Everything was done online and never had to make a trip into the office. Very easy to upload and send information. We were always kept up to date on how our loan was going.
Reviews for Ashley McKenzie
Lu S
August 6, 2020
It was great communication and a smooth transaction. Ashley always got back to my questions so quickly. I greatly appreciate her professionalism and patience. Great experience with her!
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Fielder Q
August 5, 2020
All personnel with whom my wife and I had contact were professional yet friendly; efficient yet understanding and supportive yet not too personal. Another point which we especially appreciated was their quick response to our questions (even before and after regular office hours). The bottom line is they know their business and how to conduct it in a friendly, professional manner.
Reviews for Ashley McKenzie
Shawn S
August 5, 2020
Very Helpful along the whole process!
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Barbara J
August 4, 2020
People were nice
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Jacqueline P
August 3, 2020
Everyone was so helpful and very quick with my loan!!
Reviews for Ashley McKenzie
Chadwick W
August 3, 2020
Ashley did a great job of answering all our questions, making the loan process very smooth, and getting us a fantastic rate.
Reviews for Ashley McKenzie
Cheryl E
August 2, 2020
I was a 1st time home buyer and the experience and timeframe of events followed a smooth path. The team work of Ashley McKenzie ( Fairway Independent Mortgage Corporation ) and my realtor Beverly Fisher ( Terri Bias & Associates ) was outstanding. Thumbs up, too a wonderful team. Cheryl Eaddy
Reviews for Ashley McKenzie
Terry C
August 1, 2020
Everything was easy and professional.
Reviews for Ashley McKenzie
Casey B
August 1, 2020
Ashely got us in last minute after another company couldn't help us the way she did, and our closing date was only delayed by 4 days. Very responsive and quick at that. Great team to work with, we will definately be recommending them to others we know in need of their services.
Reviews for Ashley McKenzie
James A
August 1, 2020
From the start of the process to purchase our first home, the process was easy. Ashley and her team was always there, willing to answer any questions we/I had no matter how many times the same question came up. Even if I could not get them on the phone, they were always answering questions via email and would call me back if I left a message requesting a call back. Just overall GREAT experience and service. Keep it up TEAM!! You all are the best.
Reviews for Ashley McKenzie
Jennifer H
August 1, 2020
Ashley and the team were very quick to respond and extremely patient with us as this was our first home buying experience. They were very knowledgeable and great to work with.
Reviews for Ashley McKenzie
Ryan B
July 31, 2020
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Reviews for Ashley McKenzie
Kimona S
July 31, 2020
- The team is very diligent in getting the job done - They are always available to answer questions - Very responsive - Treated me more like family versus just a client. - Listens to my concerns and brainstorm with me to figure out a solution. - Very competent in what they do
Reviews for Ashley McKenzie
Donald G
July 30, 2020
good communication and great response time to questions
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Zeinab D
July 30, 2020
Ashley knew in a 20 minute call everything we need to become homeowners. She pre-qualified me very fast. Also Mrs. Zimmerman was very pleasant and fast diligence person..... Will work with this team again
Reviews for Ashley McKenzie
Waqar K
July 29, 2020
It was quick i was kept informed about my loan process and never had to worry about anything. I got the best possible intrest rate. The closing was a great experience with no problems.
Reviews for Ashley McKenzie
Karl B
July 28, 2020
Fast. Easy. Got the job done right.
Reviews for Ashley McKenzie
Wilbert W
July 28, 2020
Very good and consistent communication. Answered ALL my questions in a friendly and professional matter. Helped my Wife and I accomplish our goal of getting the house we desired that provided an affordable monthly payment. Thank you!
Reviews for Ashley McKenzie
Tyler D
July 28, 2020
Awesome, fast and friendly service! Ashley and her staff made us feel like family.
Reviews for Ashley McKenzie
Paul J
July 28, 2020
Communication was excellent. REsponse to questions asked was sometimes within minutes. Questions were even addressed at 10pm!! They work for you around the clock to get your mortgage approved. They also employ various creative methods to solve roadblocks and prevent future snags. Very proactive and very pleasant throughout the entire process. They calm your nerves when you need it as well. I would recommend this firm to everyone looking to buy a home!
Reviews for Ashley McKenzie
Keith G
July 27, 2020
The entire staff was fantastic and extremely helpful!
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Christina R
July 27, 2020
Ashley and her team we wonderful to us. Thank you guys so much for your hard work.they really are the best.
Reviews for Ashley McKenzie
Alyssa B
July 27, 2020
They made the process smooth and enjoyable. Communication was fast and easy, which is important to me. Also, they were always willing to answer questions.
Reviews for Ashley McKenzie
Nicole S
July 26, 2020
Ashley and her team did an excellent job getting back to us quickly and connected with us throughout the entire home buying process!
Reviews for Ashley McKenzie
Roberta K
July 26, 2020
Ashley and her team did a great job managing my mortgage refinance, would work with Ashley again should we he need arise .
Reviews for Ashley McKenzie
Grant W
July 25, 2020
The team at Fairway was very responsive and helpful throughout the whole process! I was a first time home buyer and had a lot of questions, but the team at Fairway was able to guide me through it all.
Reviews for Ashley McKenzie
Janet T
July 24, 2020
Timely communication
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Abigail O
July 24, 2020
Quick communication and responses. Clear to close in 3 weeks
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Mildred B
July 23, 2020
Ms. Mckenzie was knowledgeable , kind , and patient through the whole process . It was an enjoyable experience. I would recommend her without reservations.
Reviews for Ashley McKenzie
Quaid C
July 23, 2020
Prompt and helpful communication, every issue or concern was addressed, and the process was explained very thoroughly at every step
Reviews for Ashley McKenzie
Jennifer W
July 22, 2020
So easy. You and your team are on it!!!
Reviews for Ashley McKenzie
Sylvia F
July 22, 2020
The communication from other loan officer was not all clear and conducive to time and deadlines. Making it complicated to get the necessary information done within the allotted time. Ashley was great and professional. Thank you Fairways
Reviews for Ashley McKenzie
Lanny D
July 21, 2020
They always kept us informed and updated on everything we were needing to do. Each one we spoke to was very friendly and courteous.
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Joseph T
July 21, 2020
The whole process went smooth and very well
Reviews for Ashley McKenzie
Michael S
July 21, 2020
Thorough, PROFFESIONAL and got it done!
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Walida G
July 20, 2020
My experience with Fairway was outstanding! Everyone was efficient with everything, especially with communication!!!!
Reviews for Ashley McKenzie
Scott L
July 19, 2020
Kind, helpful staff. Accessible whenever needed. Great resource in the online class we took; recommend that being presented when people first start the process, not when they're at the point of making an offer.
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Rachel B
July 18, 2020
Quick responses and lots of help
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Michel J
July 18, 2020
Very responsive. Great experience!
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Jason C
July 18, 2020
Ashley and her team did an absolute amazing job with helping me close in 30 days! Everyone was extremely pleasant to speak with and they all responded quickly to all my calls, emails, or texts. I worked with Cara for most of my loan. She did an awesome job! I would definitely recommend this team if you need a mortgage or refinance! Thanks so much everyone!
Reviews for Ashley McKenzie
Tiffany R
July 17, 2020
Everyone we dealt with was super nice and helpful. They always made sure to return calls and emails in a very timely manner.
Reviews for Ashley McKenzie
Jeffrey B
July 17, 2020
Knowledgeable and friendly staff made the process to be easy and informative along the way.
Reviews for Ashley McKenzie
Peggy S
July 17, 2020
Their response to any issue or concern was always addressed promptly.
Reviews for Ashley McKenzie
Tiffany S
July 16, 2020
Ashley and her team made the whole process of getting a loan and purchasing a house go smoothly. They took the time to answer our questions promptly. Communication in this process is a must and this team is great at it.
Reviews for Ashley McKenzie
John S
July 16, 2020
Even though the process was, at times, arduous, the results were as expected
Reviews for Ashley McKenzie
Megan B
July 15, 2020
Was very helpful and always there if we had any questions! No matter what time it was, Ashley and the others that helped us along the way, always gave very fast responses and we're willing to answer any question or concern I could think of! Thank you!
Reviews for Ashley McKenzie
Sylvia R
July 14, 2020
Paige Nance, always being available.
Reviews for Ashley McKenzie
Charles L
July 10, 2020
Very informative throughout out the whole process, timely returns of any questions I had, A general over all friendly and respectful attitude me. Was a easy and satisfying experience
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Alyce L
July 9, 2020
Everything went very smoothly, no surprises. Simple. *Big Smile*
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Deana G
July 9, 2020
Great experience, Ashley worked me through the process giving direction, patience and encouragement! I highly recommend her!
Reviews for Ashley McKenzie
Felicia C
July 7, 2020
Fast response, extremely knowledgeable and helpful. Customer satisfaction is superior. The service Ashley McKenzie, Cara and Rachael provided far exceeded all expectations. We are so grateful to have worked with you all.
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Chao C
July 7, 2020
Ashley has been consistent in speed and quality of communication leading up to a successfully smooth and pleasant transaction. Seamless! A wonderful experience working with Ashley.
Reviews for Ashley McKenzie
Amy L
July 7, 2020
It was very nice to work with someone who was always prompt, and who I felt like I could ask any question that came to mind!
Reviews for Ashley McKenzie
Jermaine C
July 7, 2020
Communication between lender and us was excellent. She responded very fast to our questions and concerns. Made a stressful situation as smooth as it could have been. Very professional and courteous. Will recommend Fairway and Ashley to everyone.
Reviews for Ashley McKenzie
Jenifer T
July 7, 2020
Communication was amazing from Jennifer Kaydas. She was always very upbeat and willing to help in her responses to me. I always felt like I knew where my loan was at in process, and that’s a great feeling. Also, my initial numbers discussed with Ashley were exactly what they were supposed to be at the end. I know how tough Mortgage can be, and this team rocked it. Thank you so very much for making this part of my moving my family stress free and easy.
Reviews for Ashley McKenzie
Brandon B
July 6, 2020
Quick responses to questions we had, weither it was during the week or on a weekend, made my experience and my wife's a great one. I will definitely recommend family or friends to work with Ashley and her team at fairway in the future. Great job!
Reviews for Ashley McKenzie
John T
July 6, 2020
Everyone was so professional, from start to finish. Just a great group of people. It was aggravating at times with all materials i was having to send. But considering the situation i was in. It was well worth it. THANKS AGAIN!
Reviews for Ashley McKenzie
Unique R
July 6, 2020
Ashley made everything easy. She was super organized and always quick to answer any questions I had. As a first time homeowner, this made a huge impact on the process.
Reviews for Ashley McKenzie
Tiffany J
July 5, 2020
Ashley and her team communicated effectively and when I had questions they responded in a timely manner.
Reviews for Ashley McKenzie
Julie S
July 5, 2020
The rate Ashley was able to get me was far better than anywhere else had looked. She and her team were in constant communication about the status of the loan. We had a few hiccups along the way on our end but Ashley never let that slow things down and always was quick to respond and accommodate our changing situation and short timeline!
Reviews for Ashley McKenzie
David O
July 4, 2020
The process was stress free and Ashley was great to work with.
Reviews for Ashley McKenzie
William M
July 4, 2020
Always able to get in touch with Ashley or a member of her team. When I needed to move up my closing everyone worked hard to make it happen. I can’t thank Ashley and her great team enough.
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Brent T
July 2, 2020
Ashley is very professional and made a unpleasant real estate deal pleasant and made it happen.
Reviews for Ashley McKenzie
John S
July 2, 2020
Everyone has a great response time and worked to make sure we closed on time.
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Gregory K
July 2, 2020
Good customer service
Reviews for Ashley McKenzie
Keith L
July 2, 2020
I like that you have a team that kept me informed of everything that was going on with the loan and the fact that I didn’t have to look for other services (Appraisal, Lawyer’s etc. Everyone was great!
Reviews for Ashley McKenzie
Christian M
July 2, 2020
My experience with Ashley was always great. Lucas was a bit tough to work with at times.
Reviews for Ashley McKenzie
Mark C
June 30, 2020
Buying a home was a real battle for me ( divorce, previous foreclosure etc.) This team of professionals got me through the process with few scrapes and bruises and survived and I now own my home . Great Team to work with.😁😁
Reviews for Ashley McKenzie
Kayla F
June 30, 2020
Ashley and her team were wonderful! They made our first home buying experience stress free. With quick updates and responses, There were no delays in our closing with the loan approval . I would highly recommend them to anyone purchasing a hime in need of a loan and will use them in the future.
Reviews for Ashley McKenzie
Kendra W
June 30, 2020
She was very attentive and professional. She was able to answer any questions I had for her. She helped every step of the way until I closed. She became more like family.
Reviews for Ashley McKenzie
Christine H
June 30, 2020
Helpful with a variety of loan solutions.
Reviews for Ashley McKenzie
Randy S
June 30, 2020
The ladies at Fairway where amazing. They answered every question I had . They where available 24/7 with no problems at all. It was a pleasure to work with you guys from start to finish. Thank you so much !!!!
Reviews for Ashley McKenzie
Cambrelle A
June 30, 2020
Email correspondence made things a little impersonal and we missed a few deadlines (our own fault) but reminders would've been nice.
Reviews for Ashley McKenzie
Samuel B
June 29, 2020
Ashley and Paige are very Professional and very very responsive to the Customers needs. Getting a Mortgage with them is a totally different experience from using other Companies. Very fast and hassle free.
Reviews for Ashley McKenzie
Jennifer O
June 29, 2020
I really enjoyed working with Paige Nance. She was the most helpful. You and Katie were great too, but I received the most direction and assistance from Paige. With this being my first time and not having a real estate agent due to it being a property that was for sale by owner, I could not have crossed the finish line without Paige. She is a rock star for certain, and I cannot thank her enough.
Reviews for Ashley McKenzie
James B
June 29, 2020
Great customer service, very courteous, and constant communication made for a very stress free buying experience. I would definitely recommend Ashley McKenzie Sharpe's team for anyone looking to buy a home.
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Eric S
June 28, 2020
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Brandon S
June 28, 2020
She was very fast about replying to us and super kind
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Sara S
June 28, 2020
Ashley was very friendly and would make sure she answered every question we had.
Reviews for Ashley McKenzie
Samuel T
June 27, 2020
This is my 4th time using Fairway and 2nd using Ashley and Paige. I continue to come back because the experience has always been nothing short of fantastic, and they have always pulled off what I thought was impossible, as I transfer all over the Midwest and Southeast for work. True miracle workers for my family, as we are always under pressure to move quickly. I have no doubt, they will have to deal with me again!
Reviews for Ashley McKenzie
Thomas H
June 27, 2020
The way you and your team communicated through the process made things very easy.
Reviews for Ashley McKenzie
Kimberley P
June 27, 2020
Quick service. Thoughtful and caring staff. This is my second experience with Fairway, Ashley and team. I would use them again.
Reviews for Ashley McKenzie
Paxton W
June 25, 2020
Ashley’s team made our first time buying experience as easy and effortless as possible. Buying a home for the first time was extremely intimidating, her team was very quick to respond and was always available to answer my many questions. Through the process we received constant status updates always knowing where we stood. I could not recommend this team more to someone who is looking to purchase a home, they’re truly amazing.
Reviews for Ashley McKenzie
Stephen P
June 23, 2020
Jennifer was easy to reach and always quick to respond to my questions. The whole team was great, but Jennifer was my go-to for any questions or confusion.
Reviews for Ashley McKenzie
Jennifer H
June 23, 2020
We always felt like we were able to call and ask questions!
Reviews for Ashley McKenzie
Andreas R
June 23, 2020
Ashley is friendly, professional, and an excellent communicator. An excellent, trouble-free and timely transaction!
Reviews for Ashley McKenzie
Christopher M
June 23, 2020
It was great I can't think of anything to make it better
Reviews for Ashley McKenzie
Michael H
June 23, 2020
We had a great experience in working with Ashley! Ashley and her team were extremely helpful and professional throughout the entire process!
Reviews for Ashley McKenzie
Alexandra S
June 22, 2020
From start to finish, the process went smoothly. The communication was thorough, & we had plenty of notice for the request of documents/tasks needing completion from our end. This is not the first time we've used Ashley McKenzie. We chose her again b/c of the great experience we had w/ her when we made our first home purchase. She's quick to respond to our questions, & her expertise in her work is impressive. Her team is great also! They walked us through each step and updated us along the way!
Reviews for Ashley McKenzie
Mancini G
June 21, 2020
The availability of the ladies that helped me. Paige is the best hands down. She was great in all aspects.
Reviews for Ashley McKenzie
Mark N
June 21, 2020
Ashley and her team exceeded expectations, especially in the areas of speed in communication and advocacy. She really made us feel like she was there to support us. For a first time mortgage, she made our experience clear and straight forward. So thankful.
Reviews for Ashley McKenzie
Antoinette M
June 20, 2020
Ashley and the Fairway team were very pleasant to work with. They were very friendly, responsive and answered all our questions.
Reviews for Ashley McKenzie
Louanna S
June 20, 2020
Great attitude and kept us in the loop.
Reviews for Ashley McKenzie
Russell S
June 20, 2020
Good follow through
Reviews for Ashley McKenzie
Siddharth P
June 19, 2020
Fairway made the process very easy to understand and everything was in order and on time. All my questions were answered in detailed and I felt that the entire team really worked to help me get the best rate possible and streamlined the entire process from application to closure.
Reviews for Ashley McKenzie
Laura A
June 19, 2020
Ashley, Lucas and Rachael were fantastic! They helped me with any questions that I had. Treated me like a family member. I'm so grateful that I was able to get my loan though Fairway. I would definitely recommend this company and the friendly people.
Reviews for Ashley McKenzie
Carolyn F
June 18, 2020
Friendly with great communication throughout the entire process!
Reviews for Ashley McKenzie
Tanya D
June 18, 2020
The app and the ability to submit documents electronically
Reviews for Ashley McKenzie
Eric O
June 18, 2020
Great communication, great rate, great experience!
Reviews for Ashley McKenzie
James W
June 17, 2020
Little rocky in the beginning, but after that everything was great, I would refer Ashley to anyone. and Jennifer is great also Good team
Reviews for Ashley McKenzie
Sharon C
June 17, 2020
My experience with Ashley and her team was great. They went above & beyond to help me with the process. We ran into a few snags along the way due to the COVID 19 situation we are living in, but they were awesome in pushing through the problems & making sure I got my loan for my forever home. Cant thank them enough. I would definitely recommend them.
Reviews for Ashley McKenzie
Lesley H
June 16, 2020
The app for fairway made it easy to get paperwork to you and really walked me through the process . It was a good way to communicate. You also gave me alternative solutions to getting information to you which was very helpful.
Reviews for Ashley McKenzie
Julia R
June 16, 2020
The process was fast and easy, and communication was great with Ashley.
Reviews for Ashley McKenzie
April B
June 16, 2020
Ashley was a pleasure to work with. She helped me get a loan and locked it in at a very low rate. I did not even need a co-signer which I was worried that i would. Also she worked with me on my monthly mortgage payments and made sure that they were within my budget. Anytime that I may of had any questions or concerns she would always promptly respond. If you are in need of a loan I would highly recommend working with Ashley.
Reviews for Ashley McKenzie
Jason R
June 16, 2020
Ashley and Rachael were very helpful and thorough from the beginning of the process, up to the closing.
Reviews for Ashley McKenzie
Uriel D
June 13, 2020
I bothered Ashley for a whole year straight, not once did i feel like i bothered her! Pleasant experience, thanks alot!
Reviews for Ashley McKenzie
Christian S
June 10, 2020
Ashley and team's diligence, followup and professionalism. Very pleasant and a joy to work with.
Reviews for Ashley McKenzie
James F
June 9, 2020
Good people skills and good practice of customer service.
Reviews for Ashley McKenzie
Joshua D
June 9, 2020
The process from start to finish was smooth and seamless great communication from Ashleigh and her team call processor was very quick to respond to any questions we had I highly recommend working with this crew
Reviews for Ashley McKenzie
Kacy C
June 9, 2020
Professional and friction-less transaction.
Reviews for Ashley McKenzie
Jeffrey P
June 9, 2020
Everything was great.
Reviews for Ashley McKenzie
Heather P
June 9, 2020
Ease of the process. Personality of Ashley.
Reviews for Ashley McKenzie
Tiffany A
June 9, 2020
The overall experience, from start to finish. Always a quick response to any questions I had!
Reviews for Ashley McKenzie
John C
June 9, 2020
Communication
Reviews for Ashley McKenzie
Michael M
June 7, 2020
Reviews for Ashley McKenzie
Cheng G
June 7, 2020
Everything's all right.
Reviews for Ashley McKenzie
Brittany E
June 7, 2020
It was an amazing experience buying my first home. Ashley and Cara was amazing! They helped and handled every situation that I encountered. I would highly recommend them!
Reviews for Ashley McKenzie
Angela H
June 6, 2020
Ashley, Lucas, and the team went above and beyond for us. We ran into an issue and they worked it out. They are wonderful people and very knowledgeable at what they do.
Reviews for Ashley McKenzie
Allison H
June 4, 2020
Ashley was always available and able to answer any questions we had at any point in the process. She kept us updated on our loan status so we were never in the dark.
Reviews for Ashley McKenzie
Earl L
June 3, 2020
Constant follow up by the entire team.
Reviews for Ashley McKenzie
Amy D
June 2, 2020
Very thorough and transparent.
Reviews for Ashley McKenzie
Lauren W
June 2, 2020
Ashley and her team were great to work with from start to finish. She kept me informed every step of the way and was always available to answer any questions I had.
Reviews for Ashley McKenzie
James J
June 1, 2020
It was a tie stressful process but we made it
Reviews for Ashley McKenzie
Kimberly H
June 1, 2020
Very helpful in getting our loan secured. One glitch at the end but Fairway worked hard to make everything come off without problems.
Reviews for Ashley McKenzie
Jenna S
June 1, 2020
She was able to get our loan approved quickly without issues and answered back quickly.
Reviews for Ashley McKenzie
Daniel H
June 1, 2020
Everyone with Fairway was quick and on the ball. The availability was tremendous. If we had a late evening question someone was available to take a call or follow-up with an email quickly! Overall pleasant people and company to work with!
Reviews for Ashley McKenzie
Teresa C
May 31, 2020
Timely and efficient.
Reviews for Ashley McKenzie
Sandra H
May 30, 2020
Very helpful and super fast answering my questions. My mortgage was done quickly and I was able to understand everything every step of the way
Reviews for Ashley McKenzie
Derek D
May 30, 2020
The process was simple and sending in paperwork was very easy, even for the technologically challenged. However, what made the experience great was the friendliness, professionalism and patients exuded by the staff. They are awesome and will have my business again if needed.
Reviews for Ashley McKenzie
Sade S
May 29, 2020
Walked me through everything! Great team!
Reviews for Ashley McKenzie
Karen T
May 28, 2020
Professional, competent, kept me informed during the whole process.
Reviews for Ashley McKenzie
Humberto D
May 28, 2020
Ashley always replied to me in a timely manner very satisfied with her knowledge
Reviews for Ashley McKenzie
Moira H
May 27, 2020
Not a lot of phone calls and I was able to do 95% of the process online.
Reviews for Ashley McKenzie
Rhonda W
May 26, 2020
The response time of, questions asked, was phenomenal! Ashley and her team were awesome 😍👍
Reviews for Ashley McKenzie
Adamou S
May 25, 2020
The teamwork was excellent and the great people I met . Very awesome
Reviews for Ashley McKenzie
Janey J
May 25, 2020
Ashley and her team were fast acting and efficient. They were so easy to work with and kept us informed of our loan status.
Reviews for Ashley McKenzie
April W
May 24, 2020
Very easy to contact
Reviews for Ashley McKenzie
Addison J
May 22, 2020
Ashley did a great job of communicating throughout the whole loan process. She updated us regularly. I enjoyed working with her.
Reviews for Ashley McKenzie
James E
May 21, 2020
Very friendly helpful throughout the whole process and answered any stupid questions we had being first time home buyers. Thank you! Ashley & James
Reviews for Ashley McKenzie
Steven M
May 21, 2020
Fast methods, great communication.
Reviews for Ashley McKenzie
Maleni C
May 21, 2020
The communication barrier between Ashley and the Fairway team and us was absolutely amazing! They managed to keep in touch every step of the way. Whenever we had questions they were very friendly and patient with us.
Reviews for Ashley McKenzie
Joshua C
May 21, 2020
I was able to move through the process of buying my first home smoothly but also very informed with every step of the way! I would highly recommend this company to friends and family. The people are friendly and very helpful!
Reviews for Ashley McKenzie
Brandon B
May 20, 2020
For a first time home buyer it was interesting to say the least. I can’t say that everything went perfectly, but at the end of it all I finally got a decent interest rate and financed the way I wanted to. Ashley helped me with raising my credit score to where I could finance a conventional loan instead of an FHA. I cannot recommend her over anyone else because I have not used anyone else, but She did make it very easy and understandable to complete the closing of my loan.
Reviews for Ashley McKenzie
Ernest D
May 20, 2020
I appreciated the friendly demeanor and personal approach that Ashley provided throughout my mortgage process.
Reviews for Ashley McKenzie
Lincoln R
May 20, 2020
There was excellent communication about what we needed to provide for the application and you were very responsive to my emails and questions.
Reviews for Ashley McKenzie
Jennifer B
May 19, 2020
Quick communication and provided feedback in different options for what payments would look like depending on how much down
Reviews for Ashley McKenzie
Rodney E
May 18, 2020
Ashley and her team we're a pleasure to work with. The communication and hard work was amazing thank you all for all of your help.
Reviews for Ashley McKenzie
Joshua W
May 17, 2020
Great experience working with Ashley
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Chad S
May 16, 2020
Great communication and response to questions.
Reviews for Ashley McKenzie
Matthew V
May 15, 2020
Great and timely communication. Made the whole process easy!
Reviews for Ashley McKenzie
Bridgett E
May 15, 2020
The professional staff was very friendly and knowledgeable in the areas we were interested in discussing.
Reviews for Ashley McKenzie
Kyle P
May 11, 2020
Timely communication, professionalism, fluid process, clear instruction from day one to close
Reviews for Ashley McKenzie
Julia D
May 11, 2020
Ashley and her team provided quick responses to any questions that were very detailed and easy to understand. They also communicated with us every step of the way so we knew where we were in the process at all times.
Reviews for Ashley McKenzie
Darryl L
May 9, 2020
Our process was smooth from start to finish. Once we found our house Ashley started the process right away! We did not have to send the same information over and over and we was informed of what to expect when moving to the next step in the process. When we had questions they were answered very quickly!
Reviews for Ashley McKenzie
Katherine Y
May 8, 2020
Always very prompt response and friendly service!
Reviews for Ashley McKenzie
Christopher W
May 8, 2020
Communication was never lacking. We were able to talk with Cara even as late as 8:30pm. She really seemed like she wanted to help, not just do her job. We enjoyed working with her quite a bit.
Reviews for Ashley McKenzie
Jeffrey C
May 7, 2020
Cara Zimmerman was great and very helpful!
Reviews for Ashley McKenzie
Mariola W
May 6, 2020
Quick respons
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Robert C
May 5, 2020
Everything in the process went smoothly and the closing was a breeze.
Reviews for Ashley McKenzie
Daniel H
May 5, 2020
quick, easy, and understanding to all questions.
Reviews for Ashley McKenzie
Slawomir W
May 5, 2020
Quick response, very helpful information
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Linda R
May 5, 2020
Ashley went above and beyond in a professional and caring way in providing her service.
Reviews for Ashley McKenzie
Anthony C
May 2, 2020
Ashley is very good at helping you with the info you need helping you not to be anxious about the crazy process, just helping you get to the other side. Thanks Ashley
Reviews for Ashley McKenzie
Lesly R
May 2, 2020
The overall process, was able to collect all the needed documents without no pressure. Gave me time needed to finish and Get approved For my loan. I personally thank everyone who contributed with this process because this a new begging for me and my family. As a first time home buyer I’m please to have you (Fairway team)as my lender. Thank you. And God bless everyone.
Reviews for Ashley McKenzie
Tami P
May 2, 2020
Ashley, Jennifer, Jamie & Madison, Jodie & Michael Bennett This team was awesome to work with! Guys thank you so much for all you’ve done. Jamie & Madison, thank you for working with us for the last few years, having patience and showing us all the homes you did. You both are so sweet! Michael Bennett, you sir, are the best! Thank you for making our house signing so enjoyable. For the rest of the team, thank you! You guys are all amazing! You diffidently know how to get the job don
Reviews for Ashley McKenzie
Gerard C
May 1, 2020
Everyone involved was quick to answer my calls and guide me through the loan process.
Reviews for Ashley McKenzie
Joseph C
May 1, 2020
Thank you for being so responsive, professional, and on top of things!
Reviews for Ashley McKenzie
Johnny D
May 1, 2020
Everything went smoothly and quickly with the loan and purchase of our new home. All my questions were answered quickly and I was kept up to date with where my loan was in the process.
Reviews for Ashley McKenzie
Victoria B
May 1, 2020
As always. Ashley and her team are awesome!!!
Reviews for Ashley McKenzie
Onterius G
May 1, 2020
We are new to anyone outside of SECU, so we were a little afraid but your team make us feel good about the move
Reviews for Ashley McKenzie
Joseph R
April 29, 2020
Ashley and her team were very quick and professional. They responded very quickly to any and all questions we had throughout the process. I would highly recommend them to anyone.
Reviews for Ashley McKenzie
Kenneth G
April 29, 2020
Quick email responses from Jennifer with good answers to questions was excellent. Helped me make sure I was supplying all the needed documents and to get timely updates on the process.
Reviews for Ashley McKenzie
Alan A
April 29, 2020
Very responsive, very pleasant, and very informative during entire process. 3rd time using Ashley’s team and each experience was fantastic.
Reviews for Ashley McKenzie
Fernando M
April 27, 2020
Communication was key. If we had question or concerns they were answered as soon as possible. This definitely made the difference for me.
Reviews for Ashley McKenzie
Charlene W
April 27, 2020
Patience and timely return on loan approval
Reviews for Ashley McKenzie
Nidia J
April 27, 2020
Todo
Reviews for Ashley McKenzie
Robinson D
April 25, 2020
Everyone on Ashley's team was service-oriented by being friendly, prompt, & knowledgeable. In securing our loan, Ashley was amazingly helpful. While processing our loan, I worked frequently with Jennifer Kaydas who made the process manageable by being approachable, accessible, helpful, and kind every time I contacted her with questions. I couldn't have completed our loan & closing with confidence if it hadn't been for Ashley & Jennifer. I highly recommend Ashley McKenzie-Sharp and her team!
Reviews for Ashley McKenzie
Theodora H
April 25, 2020
The friendly staff, and the great communication.
Reviews for Ashley McKenzie
Travis C
April 23, 2020
The whole team was patient, pleasant, fast and efficient! I've always heard horror stories of applying for mortgages and how much of a hassle it is. Not so, I say! Every team member was so very helpful and an absolute pleasure to work with! The entire process was smooth and painless unlike I had expected. Jennifer was quick to respond to any questions I had. She was very kind, patient, and incredibly helpful! I would highly recommend Ashley and her team to anyone that needs a mortgage loan!
Reviews for Ashley McKenzie
LaTonia F
April 22, 2020
You took the time to explain the process to me. I had a lot of questions. You worked hard to earn my business. I’m sure many hours were put in to get my loan processed including late nights and weekends.
Reviews for Ashley McKenzie
Ahanjalique H
April 21, 2020
Very motivated and friendly staff! We’re always there to answer any questions I had at all times! Also very knowledgeable team!
Reviews for Ashley McKenzie
William B
April 21, 2020
Everyone on your staff was, given the circumstances with Covid-19, kept me informed about the status of my loan. the communication and swift responses via email was quite awesome. I thank your entire staff for a wonderful experience.
Reviews for Ashley McKenzie
Melanie W
April 21, 2020
They really went the extra mile to iron out multiple wrinkles that arouse before closing. Buying a house anytime is stressful. Buying a house during a pandemic is extra stressful, but the team at Fairway did all they could to make it happen for us.
Reviews for Ashley McKenzie
Jayson H
April 20, 2020
Ashley was great to work with. Very quick to respond to all questions. And very helpful step by step along the way.
Reviews for Ashley McKenzie
Amy C
April 20, 2020
Everyone on the team was super nice, friendly, and very quick to respond! Will absolutely get you the best rate out there! Available day and night! Very easy to communicate with!
Reviews for Ashley McKenzie
Jason E
April 20, 2020
First and most importantly, a great rate was secured. The communication throughout the process was excellent. Always friendly and the timing of communications was excellent. I never once felt like I was being "dropped off" on another representative, but rather the feeling is that there is a team at Fairway working on my behalf.
Reviews for Ashley McKenzie
Bryant E
April 20, 2020
Overall great experience, very easy.
Reviews for Ashley McKenzie
Charles W
April 19, 2020
The staff worked diligently to ensure everything went smoothly...in fact, there were times during the evening that communication was needed, and fairway's reps did what they had to!
Reviews for Ashley McKenzie
Sean B
April 18, 2020
You gave us comfort and ease through the process. Everything was organized and there wasn't much for us to do.
Reviews for Ashley McKenzie
Alicia F
April 18, 2020
Loved how motivated and excited she was to help achieve our goals!
Reviews for Ashley McKenzie
William A
April 17, 2020
Your team is just amazing. Very helpful and quick to respond with answers and very trusting. Thank you all so very much.
Reviews for Ashley McKenzie
Michelle R
April 15, 2020
Ashley’s customer service is second to none. We had a wonderful experience, I can’t say it enough. I’m thrilled she is now working with my parents to help them in the process to get them in the home they want here in Winston Salem. Thank you again Ashley.
Reviews for Ashley McKenzie
Brian S
April 15, 2020
Someone always got back to me right away. I felt like I was kept up to date through the process
Reviews for Ashley McKenzie
Lauren B
April 15, 2020
We worked with Ashley and her team when we moved our family to Winston Salem. They were all on top of everything! There was great communication, accurate information, and friendly personalities from all. I would highly recommend them to anyone I know that would need them!
Reviews for Ashley McKenzie
Mariah J
April 14, 2020
Everyone was knowledgeable and prompt. They explained everything wonderfully and got me a phenominal rate. Thank you!
Reviews for Ashley McKenzie
John C
April 13, 2020
good guidance was provided.
Reviews for Ashley McKenzie
Paul H
April 13, 2020
Great communication.
Reviews for Ashley McKenzie
Ericka N
April 13, 2020
Incredibly responsive, ethical, efficient and bright - working with Ashley was a pleasure
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Kathy J
April 13, 2020
The entire process was very easy.
Reviews for Ashley McKenzie
Glen G
April 13, 2020
Got the job done in an efficient and complete manner. Good communication. Responsive to questions.
Reviews for Ashley McKenzie
Glen H
April 13, 2020
Being a first time buyer with Fairway Independent Mortgage the communication with the team made it very easy. I will personally like to thank everybody with the loan process for being so patient and working so hard to get everything it done. The covid-19 could not stop my dream thanks to Fairway Mortgage.
Reviews for Ashley McKenzie
Scott L
April 12, 2020
Cara was very understanding. She worked really hard.
Reviews for Ashley McKenzie
Wendy G
April 11, 2020
Ashley would even answer my texts after hours, when it really mattered. If I was ever confused she would take the time to explain things and made sure things moved forward. Thanks Ashley!
Reviews for Ashley McKenzie
Rosalynn S
April 10, 2020
Communication and prompt answers.
Reviews for Ashley McKenzie
Amy M
April 10, 2020
Alert and Paige. Their teamwork was great!
Reviews for Ashley McKenzie
Jessica P
April 10, 2020
Ashley and her team were the best team we could have imagined. They were very prompt with all communication, and never hesitated to answer all our questions. Many times they worked at super speed to help us process our needs in a very timely manner. I cannot speak highly enough of Ashley and her team.
Reviews for Ashley McKenzie
Eric W
April 10, 2020
Easy to contact and replied to my emails and questions quickly. I like that we had no problems with paperwork.
Reviews for Ashley McKenzie
Charles M
April 9, 2020
I would just like to start off by saying my fiancé Carolyn Purdue highly recommend Ashley and her crew they were very awesome to work with very prompt and also Carolyn’s family son Zachary kitchen bought a house for them and her daughter Heather Abshire and I think her mother does business with Fairway as well so believe me Carolyn Purdue highly recommends Fairway mortgage
Reviews for Ashley McKenzie
John H
April 9, 2020
Once we called Ashley, she put us in touch with Lucus and he helped us every step of the way. That's what made our experience great.
Reviews for Ashley McKenzie
Adje W
April 9, 2020
Everything went smooth. This is my second time taking a loan, and I very appreciate the service and the work Ashley and her team has done
Reviews for Ashley McKenzie
Mary C
April 8, 2020
this is my second time using Ashley to help finance a home. so since the process was familiar it ran very smoothly. Ashley and her colleague have been very responsive to my questions, use technology effectively, and are personable.
Reviews for Ashley McKenzie
Albert K
April 7, 2020
I received constant communication through out the entire process from all Ashley's team and personal communication from her as well. The whole process was lightning quick. Thanks, Bert.
Reviews for Ashley McKenzie
Vicky C
April 7, 2020
This experience was seamless. Ashley and her team made this process easy and trouble free. I would recommend them to anyone.
Reviews for Ashley McKenzie
Kevin S
April 4, 2020
Ashley and her team were very responsive, informative, and helped with any questions we had promptly. It was a true pleasure working with them.
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Anderson M
April 4, 2020
Fast and Easy process
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Katherine V
April 4, 2020
Great communication and quick responses.
Reviews for Ashley McKenzie
David C
April 4, 2020
They explained every step of the process and always answered any questions we may have had in a very timely manner.
Reviews for Ashley McKenzie
Melinda M
April 3, 2020
The process was easy and you reps were great to work with.
Reviews for Ashley McKenzie
Cijith S
April 2, 2020
It was a wonderful experience working with Ashley and her staff for my mortgage!
Reviews for Ashley McKenzie
Ciraida R
April 2, 2020
Ashely , Cara are amazing on what they do. So supportive and every time I had a question for simple or difficult it seems they were there for me at all times :). I appreciate it soooooo much :)
Reviews for Ashley McKenzie
Anthony C
March 31, 2020
It really was an easy process with Ashley. But I will say Cara was my go to and she was there no matter what question I had, text, email or call. Cara made this entire process so much easier and I can’t say enough positive things about her. Ashley has a great team and wouldn’t use anyone else for my mortgage needs.
Reviews for Ashley McKenzie
Marianne M
March 31, 2020
The team made the loan process very easy. Absolutely no last minute hoops to jump through.
Reviews for Ashley McKenzie
Benjamin A
March 31, 2020
the process was good and quick no hassle
Reviews for Ashley McKenzie
Kimberly G
March 30, 2020
WOW AMAZING!! Buying a home can be a stressful time however the entire team made sure everything was taken care of and when they say they will do everything possible they mean that and most of all always answered all my questions and so helpful. I just can't express how great this organization is. Thank you
Reviews for Ashley McKenzie
James A
March 30, 2020
Ashley and the whole crew we worked with were AWESOME!
Reviews for Ashley McKenzie
Joan R
March 30, 2020
Ashley was always professional and always responded quickly to any questions I had.
Reviews for Ashley McKenzie
Reginald M
March 30, 2020
They did their all to get us in the house
Reviews for Ashley McKenzie
Julie S
March 30, 2020
Everything went smoothly. Always there when needed.
Reviews for Ashley McKenzie
Kathleen M
March 27, 2020
I am older and not really great on computer skills. Jennifer K, converted everything for me to print then fax back to her
Reviews for Ashley McKenzie
Nathaniel H
March 27, 2020
Speed
Reviews for Ashley McKenzie
Robert D
March 27, 2020
Communication
Reviews for Ashley McKenzie
Diego A
March 27, 2020
Since the beginning, I had a fast and clear support from the team t clarify questions, provide quickly information and make that everything could be execute in the timeline of closing date.
Reviews for Ashley McKenzie
Michael B
March 27, 2020
Ashley made buying my first home an experience I’ll never forget. She helped make a dream come true.
Reviews for Ashley McKenzie
Andrea H
March 27, 2020
Quick and accurate! Very knowledgeable!
Reviews for Ashley McKenzie
Hailey L
March 26, 2020
Ashley helped me through this process, always answered my questions! huge help!
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Rodney R
March 26, 2020
The friendliness of the staff. They are top notch!
Reviews for Ashley McKenzie
Christopher G
March 26, 2020
Everyone involved made this process seamless and a pleasure. The extent of the communication the whole team showed was second to none. I can only hope that our mortgage is not sold and is retained by Fairway so that i can continue working with such pleasurable people.
Reviews for Ashley McKenzie
Lassena K
March 25, 2020
They were very on task, and informative as to what they needed from me! Pleasant ladies!!! Thank you 😊
Reviews for Ashley McKenzie
Robert B
March 22, 2020
Smooth and easy refinance experience. What else can you ask for.
Reviews for Ashley McKenzie
Alisha N
March 22, 2020
Excellent and efficient service! Would highly recommend!
Reviews for Ashley McKenzie
Amy C
March 21, 2020
My experience with Ashley and her team was great. They were all so efficient and helpful. I would absolutely recommend Ashley and her team
Reviews for Ashley McKenzie
Michael B
March 19, 2020
The response time and making sure we were prepared to buy our first house.
Reviews for Ashley McKenzie
Donald M
March 18, 2020
Very friendly and knowledgeable staff plus current up to date emails of status
Reviews for Ashley McKenzie
Paul W
March 18, 2020
I thought Cara did an excellent job / daily communication of things I need to get in! If any issues occurred communicated in a timely fashion to take care of it!
Reviews for Ashley McKenzie
Jennifer C
March 17, 2020
Ashley and her team were delightful - upbeat, responsive, and unwavering in their commitment to get me into my dream home. We closed last week! I cannot say enough positive things - would recommend them to anyone looking to acquire a mortgage.
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Kyle W
March 17, 2020
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Adam K
March 15, 2020
Made things easy, great experience
Reviews for Ashley McKenzie
George D
March 10, 2020
The process went smoothly and I was kept informed about how everything was coming along with my loan. Ashley and her team did a great job. I would recommend Fairway Mortgage to my friends.
Reviews for Ashley McKenzie
Bridget M
March 9, 2020
Quick closing, great communication.
Reviews for Ashley McKenzie
Kelsey M
March 9, 2020
Worked with us on a complicated situation and got everything laid out to make our new home possible!
Reviews for Ashley McKenzie
Benjamin P
March 9, 2020
We received a great rate, everyone in the office was kind and answered all of our questions quickly, and it was generally a very easy process.
Reviews for Ashley McKenzie
Richard R
March 9, 2020
Ashley was very nice. Informed us the process patienty and kept us posted thru emailand phones calls.
Reviews for Ashley McKenzie
Robert S
March 8, 2020
They made the whole process easy to complete and was done in a short amount of time
Reviews for Ashley McKenzie
Barbara R
March 6, 2020
Ashley and the whole team were extremely responsive to all of my questions and concerns. There was absolutely no delay in them following up with me.
Reviews for Ashley McKenzie
Corey F
March 6, 2020
Ashley and her team made our whole loan process so easy. They were very friendly with each interaction always going above and beyond. All of our questions were answered quickly and effectively. We would highly recommend them to anyone.
Reviews for Ashley McKenzie
Tiara M
March 5, 2020
The entire process was very professional and precise
Reviews for Ashley McKenzie
Kathryn C
March 5, 2020
Excellent service, all questions answered promptly, would recommend this company to anyone!
Reviews for Ashley McKenzie
David C
March 5, 2020
My experience working with Ashley's team was great. Very competent and we were told just exactly what was needed and when it was needed to move the loan process forward.
Reviews for Ashley McKenzie
Troy L
February 28, 2020
ease of the whole process and then helping us with an insurance agent. Did more than their job description
Reviews for Ashley McKenzie
Henry H
February 25, 2020
Ashley and Cara were amazing to work with. I knew what was going on at every stage of the process. They made a stressful situation a pleasant one.
Reviews for Ashley McKenzie
Nicholas C
February 25, 2020
Ashley and her team were professional and thorough throughout the process. Would definitely recommend them.
Reviews for Ashley McKenzie
Renee Y
February 24, 2020
VERY responsive, fast, easy to work with. Everyone comments about how surprised they are at how quickly we closed. They are on top of it every step of the way.
Reviews for Ashley McKenzie
Andrew F
February 24, 2020
Ashley and Jennifer we're both amazing!! They were very responsive and available anytime we needed. I'm greatful for all of their help through the entire process. I would recommend her services to anyone !! I couldn't be more happy ! Thank you. Chrisi Fulghum
Reviews for Ashley McKenzie
Emma G
February 24, 2020
Great communication and Ashley's whole team went above and beyond to help resolve one issue related to a previous lender not reporting something on the credit report.
Reviews for Ashley McKenzie
Phillip E
February 21, 2020
Timely, took care and concern as the process moved forward.
Reviews for Ashley McKenzie
Kirsten L
February 21, 2020
Both Ashley Sharp and Paige Nance were fantastic, but Paige was especially so wonderful, prompt, efficient, and clear in her communications with me. I've now bought, sold, and refinanced real estate about 4-5 times, and I have to say this has been by far the smoothest, easiest experience to date, and it is due to these two wonderful professionals who do their job so well.
Reviews for Ashley McKenzie
Samuel N
February 16, 2020
Ashley and the fairway team were very helpful in the homebuying process, extremely prompt and knowledgeable.
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Christina A
February 16, 2020
Quick responses to request
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Pierre O
February 13, 2020
less paperwork, and expedited process
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Letitia P
February 10, 2020
Fast response, flexibility
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Jeffrey B
February 10, 2020
Everyone was helpful and courteous. They made the process very simple and easy and answered all my questions quickly. Whenever I told my realtor I was pre-approved through Ashley he seemed very impressed as well. Thank you so much. We love our new house!!!
Reviews for Ashley McKenzie
Ashley J
February 10, 2020
Ashley and her team led my husband and I by the hand. We were first time buyers, and as such were pretty clueless about what to expect and what real estate jargon meant. Ashley was always available for questions no matter how redundant or simple they may have seemed and we secured a great rate with Fairway. While we don't have much in the way of experience to compare, we found the overall experience rather smooth and hiccup free.
Reviews for Ashley McKenzie
Erica A
February 10, 2020
Ashley is very prompt and responsive. She was always willing to answer any question as soon as I would email her.
Reviews for Ashley McKenzie
Stephanie O
February 8, 2020
I was pre-approved for my loan, which made the rest of the process much easier. Ashley and her assistant, Paige, returned phone calls and emails promptly and initiated contact to keep me up to speed on the process.
Reviews for Ashley McKenzie
Christopher D
February 7, 2020
Very fast, efficient, explained everything clearly.
Reviews for Ashley McKenzie
Kathryn W
February 7, 2020
Everyone was so helpful, and explaining everything, very patient with my lack of knowledge on our first home
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Jeffrey K
February 7, 2020
Excellent back and forth regarding what was required and when. Very proactive in regards to potential home purchases.
Reviews for Ashley McKenzie
Juan C
February 3, 2020
We went into the home loan borrowing process pretty blind. Ashley and her team were able to walk us through everything step by step. They were super quick to respond if we had any questions. They worked with us and now we have our first home.
Reviews for Ashley McKenzie
Linda T
February 3, 2020
You both was very helpful with the documents that I needed to get back with you all was very pleasant understanding walking me through this first time home buyer advisor
Reviews for Ashley McKenzie
Terevallis B
February 1, 2020
Ashley and Jennifer were absolutely amazing! This team was professional, quick and encouraging from the beginning to end! They went above and beyond for me and my family! We can’t think them enough for making our dream of homeownership come true!
Reviews for Ashley McKenzie
Kevin C
January 30, 2020
The ease of communication with Ashley and Jennifer made the process simple and much less stressful.
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Dawn L
January 27, 2020
She was fast and communicated well. We were able to close earlier than originally anticipated!
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Tammy B
January 26, 2020
Your team was very helpful, stress free and friendly from start to finish..... thank you for all you did
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Robert R
January 26, 2020
easy and prompt
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Michael H
January 25, 2020
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Janna B
January 23, 2020
Great communication and the just right amount of encouragement and “reality checks” about the process. Due to an extended contract to purchase time, there were periods while we were just waiting until we got closer to the finish line, and I worried about staying on track. But Cara, on Ashley’s team, was wonderful to keep me informed. She was also very understanding about the unique aspects of my case.I was very appreciative of her compassion, professionalism and fine sense of humor. Thanks!
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William B
January 23, 2020
Perfect teamwork, flawless group of friends. Overall outstanding.
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Sergio O
January 23, 2020
Process was easy to follow and we always knew exactly what was expected from us.
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Carrie W
January 21, 2020
Everyone was helpful with understanding how to use the electronic transactions. Considering we needed to close over the busy holidays everyone was assisting to get that done.
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Kevin S
January 21, 2020
It was smooth, great people to work with, and good communication.
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Tricia Z
January 19, 2020
I felt supported; all my questions were answered in a timely fashion. Thanks for everything!
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Sarah R
January 18, 2020
quick, speedy responses. always happy to answer my questions.
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Guillermo T
January 16, 2020
Ashley went above and beyond with some EXACT steps to follow.
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Shubo Y
January 16, 2020
I bought 2 house all got loan from fairway , Ashley had good experience, I like her team . They are all good service. I very recommend fairway to person who want to purchase house.
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Nolan H
January 15, 2020
Friendly people with great service and responsiveness.
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Mindy S
January 14, 2020
Ashley and her team were great to work with and the process was very smooth and efficient!
Reviews for Ashley McKenzie
Kenneth W
January 14, 2020
Fairway Mortgage did a good job of qualifying us for the right loan, and making the home buying process for us as first time home buyers seemless. I would recommend them to anyone looking to purchase a new home.
Reviews for Ashley McKenzie
Curtis W
January 14, 2020
Paige was super! Emily was cool. Even Kera was so nice. It is my pleasure to be in their capable hands, but Paige really make it all work so smoothly!
Reviews for Ashley McKenzie
Corey P
January 10, 2020
Ashley McKenzie, and her associates, were extremely helpful and responded very quickly to any emails or voicemails I had left regarding any questions I may have had or tasks I needed to complete. Their communication skills are what made the process far less daunting than what I had expected when I first began.
Reviews for Ashley McKenzie
Lois D
January 10, 2020
Fairway mortgage is efficient and caring. They were amazing. I don't feel I would have made it through the process without their knowledgeable and expedient service. Lois DeMars
Reviews for Ashley McKenzie
Hilary D
January 10, 2020
Ashley and her associates were very responsive, explained the whole mortgage process clearly, and sent timely updates of things needing to be done to complete the application. The process was swift and painless, and I appreciate their assistance.
Reviews for Ashley McKenzie
Marla M
January 10, 2020
The process was smooth. Communication was quick and informative.
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Joseph H
January 10, 2020
Ashley is always very responsive and helpful with whatever questions I have.
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Paul C
January 10, 2020
Communication was excellent through the process and Ashley and her team are knowledgeable about every type of loan product out there!
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Jeremy L
January 10, 2020
The people there are great.
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Wendy R
January 10, 2020
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Lori S
January 10, 2020
Everyone there was so efficient and friendly!
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Chasity B
January 10, 2020
Ashley is very friendly and if she can't answer your question she will find the answer for you very quickly. She does her research and is very helpful. I would refer her to anyone that may need her help.
Reviews for Ashley McKenzie
Leo E
December 27, 2019
Great loan rates, working with the customer to get the best deal, all round pleasant and lovely person to work with
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Joshua C
December 25, 2019
Ashley/Jennifer both did a great job communicating in a timely matter and ensuring that I was aware of where we stood throughout the process. I would be happy to work with them again in the future.
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Gabrielle S
December 21, 2019
Everyone was one was accommodating!!! Buying a home is stressful as well as exciting. They all took the time to explain everything as I was going through the process. They were all very professional. Thank you for being patient with me!
Reviews for Ashley McKenzie
Shaijuana H
December 21, 2019
Everyone was pleasant and very kind, also they did everything they could to get me into my new home. Thanks team
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Ryan S
December 20, 2019
The fact that they took the time to understand me and my situation
Reviews for Ashley McKenzie
Dorothy B
December 20, 2019
Ashley and her team were absolutely AMAZING! 💕 They made this process extremely easy!!!! Buying a home is extremely nerve racking but Ashely and her team was there for us with any questions that we had. I would refer ANYONE TO THEM! Fairway or No way!!!!!!!!!!!!
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Stacey T
December 19, 2019
I loved how the communication was always clear. Any questions we had were always answered in a timely manner. Ashley and her team were very kind and helpful. We really appreciate each and every one of them.
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Stephanie O
December 17, 2019
Everything was seamless! The whole process was simple and convenient!
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Amanda B
December 16, 2019
Ashley answered our MANY questions throughout the process and gave us knowledgeable advice with each decision we had to make. She kept in touch with all the changes and guided us through the process. Both Ashley and Cara Zimmerman were great to work with and very helpful!
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Brittany W
December 16, 2019
Ashley and the team were quick to respond and they gave us information upfront about things we would need further in the process which made it all very smooth!
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Jessica W
December 16, 2019
Ashley’s team at Fairway was amazing! Despite a very short closing date request with a VA Loan, her team ensured that we closed on time! We were so pleased and relieved by how seamless the entire process took.
Reviews for Ashley McKenzie
Jose B
December 13, 2019
Ashley is prompt and an amazing communicator, made my refinance easy, I will not hasitate to do it again. I will recommend you to anyone who needs assistance on your line of work. Thank you Your happy customer, Jose Bustillo
Reviews for Ashley McKenzie
Kevin W
December 13, 2019
Our closing date was on an extremely tight deadline and Ashley McKenzie and her team worked diligently and effectively to get us the closing date we needed. They were always accessible and made us feel like we were a priority. Their hard work and dedication to what they do makes them the best choice to work with for anyone purchasing a new mortgage.
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Jack B
December 13, 2019
Service that was friendly.
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Kyle T
December 11, 2019
An overall smooth and great experience for a first time home buyer. The best configuration of cost too, compared to what competitors were offering.
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Veronica G
December 9, 2019
I was pleased how fast they received my information and was calling me within 24 hrs to confirm and get what was needed from me to start processing my paper work.
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James W
December 5, 2019
Ashley was always up beat from the moment I met her, she is extremely pleasant and her responses to my concerns were timely even when outside of normal business hours. It was an absolute pleasure working with her. Thank you Ashley
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Benjamin Y
November 30, 2019
I appreciated the communication with me through the whole process. Calls were returned promptly and I felt the staff at Fairway were informed and supportive.
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Ryan C
November 30, 2019
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Jessica B
November 30, 2019
The entire team was great. Jennifer made things so very easy and would answer any questions very quickly. I am definitely glad I chose to go with this fantastic team ! The best. Have already recommended Ashley to several potential home buyers.
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Jerry H
November 28, 2019
Integrity
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Holli R
November 27, 2019
Friendly and informed
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John M
November 27, 2019
Ashley does her job well! From the time I contacted her from the beginning, till the end of closing, she stayed in contact and on top of everything. Ashley and her team are great and they function like a team should. Great job guys!!!
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April H
November 27, 2019
I’ve already forwarded her name to a colleague!! 😊
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Sonya T
November 27, 2019
Ashley and staff were super friendly. Quick response times and all round great experience. THANK YOU!!
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Kelsey S
November 26, 2019
Ashley and her team kept me informed every step of the way and the process was seamless.
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Christina K
November 26, 2019
Always communicated throughout the entire process.
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Dennis W
November 25, 2019
Friendly Staff, everything was smooth and quick. Great first home buying experience, Thank you.
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Nikki S
November 25, 2019
Transparent and honest
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April C
November 24, 2019
Her patience and willingness to go the extra mile!!!!
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Nikki R
November 22, 2019
I only felt it took a bit longer than I expected, however that could be normal. I just wasn’t sure what the timeframe is routinely. Thank you for all your help. Wonderful overall experience!
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Roman G
November 22, 2019
They where great and help me Through everything I had question with and we kind and professional but made me feel like a friend
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Dwight T
November 20, 2019
Constant communication and attention to what our needs were.
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Brian S
November 20, 2019
great communication, very helpful, and always were very kind when answers were needed.
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Daniel H
November 19, 2019
Great communication and it was fun to speak with them on the phone. Very nice people along with great customer service. If for some reason, they didn't answer a call they would call back promptly. (happened rarely). Keep up the good work
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Marcia T
November 19, 2019
Ashley and Jennifer were great to work with. We appreciate everything they did for us.
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Leslie H
November 18, 2019
Remarkable customer service and an experience I’ll remember Kudos to the team I will continue to highly recommend
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Jarett M
November 17, 2019
Incredible customer service! Made the home buying process as smooth as possible.
Reviews for Ashley McKenzie
Harry K
November 17, 2019
Ashley and her team was very upfront and professional, from the beginning of my loan process Ashley told me what I should expect and she was correct. I had a situation mid-way through my process that was out of my control, Ashley told me that she would work it out and although I had to pay for someone else's mistake she worked it out.
Reviews for Ashley McKenzie
Jhari N
November 17, 2019
From the beginning of the experience I was guided in the right direction of what I would need to do to be qualified. Any questions I had or emails I sent were answered right away. Between both Ashley and Jennifer, my experience with purchasing my first home was a breeze. Thanks so much.
Reviews for Ashley McKenzie
Timothy O
November 16, 2019
We have worked with Ashley in the past, Great experience. Ashley is AWESOME and obviously lead Jennifer to be a clone. What a TEAM!! THANKS J & A T OConnor
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Susan M
November 16, 2019
We faced a lot of obstacles throughout our closing, Ashley and her knowledgeable team made us feel at ease and got us through a very stressful time with ease and grace. They are Awesome!!!
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Michelle C
November 16, 2019
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Surya V
November 16, 2019
Ashley McKenzie Sharpie, Paige Macy Nance and everyone at Fairway Mortgage are Courteous and Knowledgeable. I appreciate them a lot. Thank you.
Reviews for Ashley McKenzie
Robin I
November 15, 2019
Understanding and easy!! If I had questions you were there anytime!! My schedule being in nursing is crazy but you and everyone was there with me !!! Thank you so much!!
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Kayla W
November 15, 2019
Super easy process
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Jhonatan B
November 14, 2019
The patience she had dealing with my case, and how to talked to us was always polite and very helpful and understanding Thank you Ashley
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Robert B
November 14, 2019
Paige Nance was great in providing quick and informative information in getting my refinance closed.
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Monica O
November 14, 2019
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Peggy R
November 14, 2019
Everyone was great and always available to me
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Terry M
November 14, 2019
I would like to take this opportunity to thank Ashley McKenzie and her team at Fairway mortgage for such a great experience . Together they made buying a home a simple process. Everything just seemed to fall into place Ashley ,Paige and Emily and all the team we are so thankful we had you working for us. We are now settling into our new home and we are very happy. Thank you again to Ashley and her team.
Reviews for Ashley McKenzie
Rose M
November 14, 2019
The continuous follow ups and making sure I understood the process. As a first time home buyer, it got a bit confusing and overwhelming at times. They walked me thru it.
Reviews for Ashley McKenzie
William W
November 13, 2019
Ashley is responsive, provides excellent advice, and goes above and beyond to help our her clients during the process. I wouldn't hesitate to recommend Ashley to others seeking out a new loan.
Reviews for Ashley McKenzie
Bailey B
November 11, 2019
I received emails that kept me informed about what was going on. I never had to worry about anything. Ashley made everything so easy for us and helped the process run smoothly.
Reviews for Ashley McKenzie
Joseph V
November 11, 2019
Ashley was great at communicating and sticking to the deadlines that were set at the beginning of our homebuying experience.
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Deloris J
November 11, 2019
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Miriam T
November 8, 2019
Ashley was super nice, easy to communicate with, and always willing to answer questions. The 4 * rating is because there was either misinformation given that told us we qualified for a cetrain kind of financing option but then couldnt get it or something changed on the leanders end. Either way we were left in a panic as we tried to find a new plan after a month if thinking every thing was fine. There was no explanation from Fairway as to why we suddenly couldn't get the first option.
Reviews for Ashley McKenzie
Andrew C
November 8, 2019
Everything ran smoothly as expected and I feel like I was educated in the process.
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Ann B
November 8, 2019
Online application and requests for information or submittal of documents was very easy and smooth. All the personnel I dealt with very very pleasant and responsive. I always knew what was needed and when. A great experience.
Reviews for Ashley McKenzie
Desiree T
November 7, 2019
I was stressing out through the whole process and both Ashley and Cara were so caring and comforting. They really went the extra mile. Ashley was amazing at getting updated pre-approvals and Cara really eased my worries once we started the loan process.
Reviews for Ashley McKenzie
Douglas F
November 7, 2019
From the very beginning to the very end, Ashley was exceptional to work with. It was obvious that she has extensive experience. She was highly responsive. Interesting personality. And fun. But most of all, skilled and competent. We closed on time, there were no surprises. Ashley and her team were awesome.
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William T
November 6, 2019
Quick response time when I called, text, or emailed... A pleasure to work with!! Thank you..
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Brittany W
November 5, 2019
Great! Easy process, great communication, quick and flexible process!
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Shawn F
November 3, 2019
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Edilberto P
October 31, 2019
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Michelle H
October 30, 2019
The process went very smooth and I received immediate responses to questions and concerns.
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Yolonda L
October 28, 2019
What made my experience great was working with Cara Zimmerman. She was fantastic, answered all my questions and she kept me sane through out the process, preparing me for next steps and always readily available and prompt to return my calls and responding to emails.
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Jose G
October 26, 2019
Phenomenal service !! Dependable, accurate, and trustworthy. Jennifer Kaydas and her team were on point. Easy to work with professional service . Thanks for everything!
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Yan P
October 25, 2019
She responds any questions really quick and she has a great team to work with. We like to do business with her.
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Joana V
October 25, 2019
Everything from beginning to the end They answered all my questions I really appreciate everything the team did to make it happen in such a short period of time
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Candi P
October 23, 2019
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Heather M
October 23, 2019
We worked mostly with Paige Nance and she was absolutely amazing. She was confident from the beginning that she could help us get a better interest rate and she did so . Communication was excellent and the process was quite smooth.
Reviews for Ashley McKenzie
Mitzi C
October 22, 2019
Your communication is amazing! Never left us wondering what was going on...and the process was quick and easy. My only complaint is I didn’t get to see and visit with you?! Ha! Coffee sometime? 😏 Thank you for EVERYTHING! 💕 the Coes
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George F
October 21, 2019
Thanks Ashley for your team work in all this process you have a great team God bless you
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Darren C
October 21, 2019
Went smoothly
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Johnathan H
October 21, 2019
Very helpful with what I needed to do step by step
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Brandon P
October 20, 2019
From the start to finish, Ashley and her team went out of their way to make our home-buying experience as smooth as possible. Each of the Fairway team members that we were associated with were pleasant and always ready to answer our questions. We love our new home and we’re so thankful for Ashley and her team at Fairway for making it possible! I would highly recommend them to anyone!
Reviews for Ashley McKenzie
Jeffrey C
October 18, 2019
The amount of communication was appropriate. Not too much, and not too little. I felt I was kept informed of the status every step of the way, but was not constantly inundated with unnecessary e-mails. I'm extremely pleased at the level of professionalism and level of service we received.
Reviews for Ashley McKenzie
Amanda C
October 18, 2019
Ashley and her team are first class professionals. We were able to take advantage of a low mortgage rate that only Fairway offered for refinancing (local Winston Salem banks could not compete) . The online application process was user friendly, and it was easy to get the required documents to Ashley and team. They had us ready to close within 3 weeks without any hiccups. I appreciated how accessible and responsive Ashley and her team was (ie 6am on Saturday mornings were no problem!).
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Vincent H
October 17, 2019
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James L
October 17, 2019
Ashley and her staff were great....they answered questions in a timely mateer and took care of any problems...overall a great group...thank you all for your hard work.
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Rebecca M
October 17, 2019
Helping to buy a home.
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Hyunho C
October 17, 2019
Thank you for your help. You are very fast and kind.
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Ronald E
October 17, 2019
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Rodney E
October 16, 2019
Easy smooth process!!
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Brandi E
October 13, 2019
Our entire mortgage purchase process started and finished within a month and the communication was amazing! Ashley and Paige (And the rest of them team) were patient, informative and always reliable! We would choose you all again for any mortgage process! Thank you for helping us make our dream home become ours!!!
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David T
October 12, 2019
Easy, great system, excellent communication!
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Chan C
October 12, 2019
Ashley and her team were a joy to work with. They were very professional and on top of things. If there was a clerical error, they fixed it immediately upon notification. Thanks for the wonderful service!
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Diego H
October 11, 2019
Fast and easy. Really reliable and answers all the questions to make the process very smooth.
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Michelle T
October 11, 2019
Very pleased with service! If we had questions we could always contact & receive an answer! Jennifer was great to work with as we communicated with her the most.
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Courtney F
October 11, 2019
I didn’t feel like I was given much information in the beginning. I would have felt much more prepared to purchase a home if I was given the information that I was given after an offer was accepted. The team was great at responding to my questions and Cara did a fantastic job keeping me informed during the acceptance and underwriting process. I feel that the training that was given to me after an offer was accepted should be given to first time buyers when you get pre-approve them.
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Andrew M
October 11, 2019
Ashley & Jennifer Kaydas made it GREAT!! Jennifer was a trooper for us! Both these Ladies are exceptional at their what they do. Will be the 1st number we call if we ever need a mortgage! Love these Gals!!!!
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Michael H
October 7, 2019
Friendly service
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Adan V
October 7, 2019
Great communication throughout the process, staff full of professionals!
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Kimberly B
October 6, 2019
She was always on point and explained things to me every step of the way. She went way about and beyond.
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Yesenia S
October 3, 2019
Great service
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Nicole B
October 3, 2019
We had some communication issues with the realtor and what was expected. Ashley and team stuck with us even when frustrations were high and saw us all the way to the end. So greatful❤
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Ashley B
October 3, 2019
Informative and on top of things every step of the way.
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Heidi S
October 3, 2019
#1 ... the best !!!
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Oddulia S
October 2, 2019
Always answering every question, and always having a solution.
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Matthew S
October 2, 2019
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Steven D
October 1, 2019
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Wayne S
October 1, 2019
Everyone on Ashley's team was always AWESOME! We've worked with them twice now, on two different home purchases, and we can't think of any reason not to go straight back to them any time in the future!!! We would recommend them without reservation! Many thanks to Ashley, Paige, Katie and the rest of the team!!!
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Chasity C
September 30, 2019
Efficient and informative.
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Joel D
September 30, 2019
Everything was quick and pretty easy. There was a little bit of last minute scrambling on a few documents, but I understand that a ton of people are refinancing now and it ultimately didn't set back my closing date. So overall it was great.
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Bobby B
September 30, 2019
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Melissa B
September 30, 2019
Quick responses and knowledgeable agents.
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Amanda F
September 30, 2019
Reliable communication and outstanding personalities made working with Ashley McKenzie and Paige Nance a pleasure.
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Mark B
September 28, 2019
Every one so nice .thanks to you all.
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Frances C
September 28, 2019
was given great instructions to compete mortgage application
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Joseph M
September 27, 2019
The overall time Ashley took to make sure has what we needed. Answered questions even when they seemed like common sense. She was just have very professional and pleasant person to work with.
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Christopher B
September 26, 2019
Great communication and assistance in every step along the way.
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Jennifer L
September 25, 2019
Your compassion to help me see it through when I did not understand things. How your team worked diligently to help my dream come true Your availability and prompt attention Overall GREAT!! customer service
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Kelsey B
September 25, 2019
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Carla T
September 24, 2019
The team was knowledgeable and timely, it felt like we were working with friends.
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Ahmed M
September 23, 2019
Ashley does not give up until she gets the job done!
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Gregory M
September 22, 2019
All the people was great to me and helpful. I felt like I was family are a good friend.
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Elizabeth H
September 19, 2019
Everything was taken care of quickly and efficiently. We closed in less that 45 days. It was wonderful!
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Chelsea C
September 19, 2019
Ashley made me feel confident and secure with her handling of my mortgage. She was available to answer any questions and provide helpful information for finding a home. I would definitely recommend her!
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Adam J
September 19, 2019
Good company
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Anne H
September 19, 2019
She made it possible for us to purchase our first home,even though there we’re some issues came up before our closing,in the end we made it through.
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Ernest H
September 19, 2019
Ashley was so nice to work with. We've worked with loan people before and they seem cold and only there for your business, but Ashley was very warm and caring and wanted to make sure we ended up with the mortgage that fit our needs! Highly recommended!
Reviews for Ashley McKenzie
Tony W
September 19, 2019
She took all the PAIN out of applying for a mortgage. She and her staff were friendly, attentive and very professional. It was a great experience!
Reviews for Ashley McKenzie
Julie A
September 18, 2019
Ashley and her team made the process easy as possible. They have technology in place that makes e-sign possible and were very quick to respond to all my questions along the way.
Reviews for Ashley McKenzie
Chad K
September 16, 2019
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Reviews for Ashley McKenzie
Jennifer C
September 16, 2019
Very good rate and good service from Ashley's team. Communicated well and advised me of timelines and details I needed.
Reviews for Ashley McKenzie
Felicia R
September 16, 2019
communication was the key!!! the fact that I could handle this via email/internet due to my work hours was superb!!!!
Reviews for Ashley McKenzie
Arjan D
September 15, 2019
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Reviews for Ashley McKenzie
Jaimee L
September 15, 2019
Quick and efficient experience
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Jimmy R
September 14, 2019
Awesome communication and quick response to all our questions.
Reviews for Ashley McKenzie
Robert P
September 13, 2019
Ashley was knowledgable and enjoyable to work with. I would 10/10 recommend working with her.
Reviews for Ashley McKenzie
Whitnei D
September 13, 2019
Great communication!
Reviews for Ashley McKenzie
Nicole P
September 13, 2019
Ashley was extremely helpful with the process and any questions I had was answered right away.
Reviews for Ashley McKenzie
Sharon T
September 13, 2019
Contacted with explanations quickly.
Reviews for Ashley McKenzie
Marvin M
September 13, 2019
Communicated with clients as quickly and prolly as they needed. They made this process confronting. We thank GOD for them.
Reviews for Ashley McKenzie
Gary S
September 12, 2019
Service was quick.
Reviews for Ashley McKenzie
Brittany M
September 12, 2019
This entire experience was wonderful and so easy!! Everything was explained to us clearly and done in a timely manner. Grateful we were able to have a stress free closing process!
Reviews for Ashley McKenzie
Charles S
September 11, 2019
communication was timely. Process was easy. nothing bad about my experience
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Joshua M
September 11, 2019
The easiest process I had ever had. Absolutely wonderful staff with great communication and very speedy replies and everyone is also knowledgeable at what they do. Great experience!
Reviews for Ashley McKenzie
Robin P
September 10, 2019
Everyone worked hard to help me get a loan for my home. Thank you so much
Reviews for Ashley McKenzie
Erendira V
September 9, 2019
Prompt, helpful, advising
Reviews for Ashley McKenzie
Jonathan F
September 9, 2019
Overall communication was great. Staff were always willing to answer any and all questions.
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Pamela B
September 8, 2019
Everyone was pleasant, courteous and answered questions and concerns. Thank you.
Reviews for Ashley McKenzie
Timothy S
September 7, 2019
One word Jennifer! Jennifer Kaydas is a great assets l she made the process seamless. Thank you Jennifer
Reviews for Ashley McKenzie
Beth F
September 4, 2019
The entire team worked very fast to get my loan approved and closed. Very good communication. Always available. I appreciate everything. Perfect experience.
Reviews for Ashley McKenzie
Amanda B
September 1, 2019
THANK YOU to Ashley, Jennifer, Paige and other members of Ashley's team that assisted with my mortgage and house buying process. They were truly incredible, the communication was terrific and their availability for questions (weekends and weekdays) was much-appreciated. Thanks a million!
Reviews for Ashley McKenzie
Stephanie K
September 1, 2019
Ashley was helpful along the way and answered all my questions and concerns.
Reviews for Ashley McKenzie
Timothy H
August 31, 2019
Such a great team to work with! We were able to close 20 days after making an offer. They kept me updated on where we were in the process and helpful tips for each step.
Reviews for Ashley McKenzie
Alexander C
August 28, 2019
Everyone was easy to communicate with at always kept me updated throughout the process. I called multiple times because I did not understand something and they made it all make sense.
Reviews for Ashley McKenzie
Alicia T
August 28, 2019
Every question I had was answered immediately, Always a positive attitude.
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Brannon B
August 28, 2019
All the above
Reviews for Ashley McKenzie
Mary K
August 26, 2019
Was a seamless process! Appreciate all the hard work!
Reviews for Ashley McKenzie
Logan T
August 26, 2019
Ashley made the whole process very smooth. We were even able to move the closing date up because she had everything on her end ready. If I had a question about anything she took the time to explain it to me and was always so kind. I highly recommend her!
Reviews for Ashley McKenzie
Jason B
August 24, 2019
Worked with me and always easy to get in touch with. Two thumbs up!
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Gregg F
August 23, 2019
The response, comment , and results
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Wayne D
August 21, 2019
They kept everything in order and moved it along quickly every step of the way
Reviews for Ashley McKenzie
Lakia B
August 20, 2019
The diligence in assuring that my needs were met, questions answered , and that everything was handled in a timely manner!! We started and closed in 2 weeks!!!!!!! Thank you sooo much for helping a dream and milestone come true!!!!!! 😘Lakia
Reviews for Ashley McKenzie
Gerald S
August 18, 2019
Awesome experience
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Frederick W
August 18, 2019
Very knowledgeable, prompt responses and very helpful
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Richard M
August 17, 2019
Ashley was wonderful! Very responsive to any questions I had and communicated very well throughout the entire process.
Reviews for Ashley McKenzie
Kathryn G
August 17, 2019
Ashley and her team made purchasing our new home a smooth process! They provided quick responses to our questions, thoroughly answered any questions and made the entire process headache free!
Reviews for Ashley McKenzie
Elizabeth S
August 16, 2019
Ashley and team were very professional and courteous and helped us through the whole process start to finish. They were quick to answer any questions we had and overall we had a great experience.
Reviews for Ashley McKenzie
Amanda B
August 15, 2019
Ashley was suggested to us by a realtor since we are very new to the area. She was absolutely wonderful to work with. She was extremely efficient and professional. I enjoyed working with her. This was my 2nd time purchasing a home and I feel like this one went so much smoother working through Fairway. Would highly recommend!
Reviews for Ashley McKenzie
Constance G
August 15, 2019
Everyone we worked with took the time to to answer our questions and helped us with the extremely exhausting process!
Reviews for Ashley McKenzie
Jamie G
August 14, 2019
The rate and commitment fee were great! I appreciated the one commitment fee without finding hidden fees. The quick responses were great! Especially when you're on a time table. The documentation was not over the top. I felt that everyone truly cared about helping. I would highly recommend in the future.
Reviews for Ashley McKenzie
John L
August 14, 2019
They answered all questions promptly.
Reviews for Ashley McKenzie
John P
August 14, 2019
Overall the experience was good. There were a few last minute bumps in the road (as is customary at the tail end of closing), but for the most part we were pleased.
Reviews for Ashley McKenzie
Susan N
August 12, 2019
Underwriters are not knowledgeable. Repeat requests for same information
Reviews for Ashley McKenzie
Kyungdal S
August 12, 2019
Honest
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Thomas K
August 11, 2019
Very good service. Happy with results
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Luis F
August 10, 2019
Everyone that I interacted with was very helpful and friendly. They have a great team!!
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Chase P
August 9, 2019
Everyone was very helpful and responded back in a good timing.
Reviews for Ashley McKenzie
Eric S
August 8, 2019
Was very fast and easy to work with!,
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Antwain S
August 7, 2019
Fairway helped me get the house I wanted.
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Andee C
August 7, 2019
Thank you!!
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David D
August 6, 2019
She was quick to respond to any of my questions. She was supportive through the whole buying process. Most important we closed on schedule. It was a pleasure working with her!
Reviews for Ashley McKenzie
Anthony H
August 6, 2019
Paige went above and beyond on every aspect of your transactions. From contacting the realtor to making sure all i’s were dotted and every T was crossed! The rest of the team did everything perfect as well. I have and will definitely refer anyone I know looking for a mortgage loan to go through Fairway!
Reviews for Ashley McKenzie
Charles V
August 4, 2019
Ashley and all parties involved were very transparent and punctual on getting me the information needed to progress the processes.
Reviews for Ashley McKenzie
Mary T
August 4, 2019
Ashley's team were very efficient and helpful, made the process as easy as possible. I would recommend them to friends and family, I will use them again if I have a need for financial help. Thank you everyone.
Reviews for Ashley McKenzie
Whitney P
August 3, 2019
Communication from Ashley was great. The whole process of refinancing went very smoothly for us.
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Julio V
August 3, 2019
Very helpful team
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Robin R
July 31, 2019
Fairway and Ashley and her team always go out of their way to do
Reviews for Ashley McKenzie
Ephraim D
July 29, 2019
It had been many years since my wife and I had any experience with the process of buying a house. The sheer amount of paperwork required now versus the previous process seemed to have increased exponentially! Ashley (or her office) was always available to help explain and to help complete any paperwork required. She was great at answering questions, no matter how stupid our question might have been!
Reviews for Ashley McKenzie
Teddy S
July 28, 2019
Prompt communication every step if the way. Good attitude and pleasant to talk with when answering questions
Reviews for Ashley McKenzie
Meghan N
July 27, 2019
You guys are great! Very quick to respond with the process of the application and any to any questions that I had. You have an awesome team. Keep up the great work!
Reviews for Ashley McKenzie
Joshua M
July 25, 2019
Ashley and Cara were always there for me. I could call or email and within and hour they were getting in touch with me to answer all my questions. They made me feel like I was a friend and not a customer. I would highly recommend anyone to Ashley and Cara!!
Reviews for Ashley McKenzie
Ryan A
July 24, 2019
Ashley was perfect! Everything was quickly and efficiently communicated to us. We closed in less than 30 days and had no issues thanks to Ashley. We will recommend her to everyone!
Reviews for Ashley McKenzie
Kimberly L
July 24, 2019
Ashley was very responsive and professional. She made the process as easy as possible.
Reviews for Ashley McKenzie
Terri P
July 23, 2019
Smooth and easily
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Rachel T
July 23, 2019
Everything was easy and straightforward. I was treated with kindness and respect on top of that.
Reviews for Ashley McKenzie
Brandon T
July 23, 2019
Informative and knowledgeable. Always willing to do whatever it take to support the client.
Reviews for Ashley McKenzie
Dylan Z
July 23, 2019
It was just simply the quick, open lines of communication between all parties. Being a first time homebuyer I had no clue what all I was getting into, but you guys made the process very streamlined and simple.
Reviews for Ashley McKenzie
Claude Z
July 23, 2019
If was great working with you Ashely
Reviews for Ashley McKenzie
Pamela S
July 23, 2019
Your staffs knowledge and keeping us informed of any changes. Big thank you to Ashley and her team🤗
Reviews for Ashley McKenzie
Jan M
July 23, 2019
She pre-approved me whenever I needed and the actual loan was processed smoothly. Her team was helpfull and always ready to help or answer my questions.
Reviews for Ashley McKenzie
Donna G
July 21, 2019
Everyone I dealt with was pleasant, efficient and did things quickly. I had absolutely zero problems or complaints.
Reviews for Ashley McKenzie
Reshma M
July 20, 2019
Response time on all inquiries, overall communication, and the ability to turn around and close in a short timeframe.
Reviews for Ashley McKenzie
Jason T
July 20, 2019
I know that Ashley and her team make every effort to deliver the best rate and communicate well throughout the process. Thanks to you and your team for your efforts.
Reviews for Ashley McKenzie
Ashley T
July 20, 2019
Ashley and her team were awesome! Totally on the ball all the time!!
Reviews for Ashley McKenzie
Mckinley T
July 18, 2019
No particular aspect stands out, just prompt, cordial service.
Reviews for Ashley McKenzie
George B
July 17, 2019
Great process!
Reviews for Ashley McKenzie
Kiran J
July 17, 2019
Excellent service from loan initiation till closure,amazing smooth process
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Preethy P
July 16, 2019
It was a great experience working with Ashley and I would like to thank her for all that she has done.
Reviews for Ashley McKenzie
David S
July 16, 2019
Everyone was so nice and pleasant!
Reviews for Ashley McKenzie
Deborah P
July 13, 2019
Very helpful and transparent- throughout the entire process! Really appreciated the ongoing communication and updates! Always quick to respond whenever we reached out or had a question!
Reviews for Ashley McKenzie
Clarence M
July 12, 2019
I’m a first time home buyer, and I was asking a lot of questions. The people at Fairway throughly and patiently answered those questions, and made my home buying process very smooth and satisfying. To all the people involved in my process I want to say thank you for your kindness, patience, and professionalism during this time.. I’m a happy and satisfied client, and I would recommend Fairway to my family and friends.
Reviews for Ashley McKenzie
Billie N
July 11, 2019
A very nice woman that put up with my panic attacks Thanks so much
Reviews for Ashley McKenzie
Mitzi R
July 8, 2019
Ashley and her staff are very informative and Professional. They work hard to make deadlines happen and get things done quickly. They are very polite and thoughtful which makes this process less stressful. I will highly recommend them to all my family and friends !
Reviews for Ashley McKenzie
Zaida W
July 4, 2019
Ashley did a great job helping us purchase our new home. She was quick to respond and answered all of our questions. We highly recommend using Ashley McKenzie at Fairway. We would use her again in a heart beat.
Reviews for Ashley McKenzie
Daren S
July 2, 2019
The team was so responsive and quick to all of my requests. They always were there to responded back to me and made sure that my transacttion of buying a new home easy..thanks you guys for being so supportive
Reviews for Ashley McKenzie
Terrence H
June 29, 2019
The experience with Ashley and the whole Fairwaymc was just a delight. Me & my wife really enjoyed the diligent work & effort they put in to get us in the home we had been looking for. Would most certainly recommend. Thks alot. Terrence& Merri Hunter.
Reviews for Ashley McKenzie
Shameka R
June 28, 2019
The entire staff was GREAT! Everyone was very helpful and patient. Ashley and Jennifer was always available to answer my questions and give me clear, prompt responses. I would recommend anyone looking to buy a home to your team!
Reviews for Ashley McKenzie
Andrew A
June 26, 2019
fast and simple process
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Ryan D
June 26, 2019
n/a
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Shawanna M
June 25, 2019
Everyone was very prompt in returning phone calls ans pleasant when interacting with us. I felt well informed throughout the entire process, it was a great bonding experience.
Reviews for Ashley McKenzie
Taylor H
June 25, 2019
I felt at times some people were getting aggravated with us and when talking on the phone they were rude and had a couple smart comments that weren’t necessary.
Reviews for Ashley McKenzie
Jason B
June 25, 2019
Very helpful answering all of my questions and accommodating to any and all changes. Very pleasant team throughout. Really felt they were there to help me.
Reviews for Ashley McKenzie
Kathryn V
June 25, 2019
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Reviews for Ashley McKenzie
Karen C
June 24, 2019
Highly encouraging & very communicative every step of the process of getting this house