Reviews for Ashley McKenzie
Danielle S
January 4, 2022
Quick responses, timely updates, and easy process.
Reviews for Ashley McKenzie
Edward E
December 20, 2021
I believe from everyone that was involved with our loan we’re amazing. They made it a very easy process for us.
Reviews for Ashley McKenzie
Anthony D
December 20, 2021
Punctual, great attitude and made me feel like I was as important as family.
Reviews for Ashley McKenzie
Kossiwa K
December 18, 2021
How helpful and kind you where and we just wanted to say thank you for everything.
Reviews for Ashley McKenzie
Sherry B
December 15, 2021
Ashley is great! She always responds quickly and answers all questions. The team was also efficient and things moved smoothly.
Reviews for Ashley McKenzie
Kristen K
December 15, 2021
Communication
Reviews for Ashley McKenzie
Calissa H
December 14, 2021
Ashley knew my story from day one and she never gave up on me.That is just rare nowadays and her team assisted her and demonstrated her leadership. Thank you all
Reviews for Ashley McKenzie
Taylor S
December 12, 2021
Ashley and her team did a great job of only contacting us if they needed something and made the whole process absolutely stress free! I was sharing with a friend how stress free buying a house was and they could not believe it. For them buying a house was way more stressful. So far I am well pleased with Fairway and hope that the rest of our experience is more of the same!
Reviews for Ashley McKenzie
Robin A
December 10, 2021
Everyone was extremely helpful. Anytime I had questions I was able to email or call with immediate responses very very pleased with the service I received.
Reviews for Ashley McKenzie
Trent H
December 10, 2021
Ashley and her whole team were great—super helpful, timely with correspondence, and patient with questions.
Reviews for Ashley McKenzie
Peggie W
December 10, 2021
If better organized
Reviews for Ashley McKenzie
Malcolm B
December 10, 2021
Stayed with us the whole process and worked on everything
Reviews for Ashley McKenzie
Valeria S
December 10, 2021
Ashleigh and her team were always professional and assisted with anything we needed. She adds a very personal touch to her work and Jen really cared about us. Very prompt in returning all phone calls and working us through our mortgage process!!
Reviews for Ashley McKenzie
James G
December 9, 2021
Everyone we worked with was so helpful and easy to work with!
Reviews for Ashley McKenzie
Colleen I
December 9, 2021
Great communication and responsiveness from the team.
Reviews for Ashley McKenzie
Michael W
December 9, 2021
Extremely knowledgeable and professional
Reviews for Ashley McKenzie
Ritchie D
December 9, 2021
Great correspondence
Reviews for Ashley McKenzie
Pearlene B
December 9, 2021
Everyone was very kind and knowledgeable through the entire process. They were very l patient with us in getting them. All of the required document.
Reviews for Ashley McKenzie
Mark S
December 9, 2021
Communication of the process and timing. Ability to submit documentation online into a safe secure environment
Reviews for Ashley McKenzie
Tamela P
December 9, 2021
Ashley and her team made sure the process was smooth and easy. They really went above and beyond to ease my mind and make sure my home buying experience was a good one.
Reviews for Ashley McKenzie
Valerie G
December 9, 2021
The timely responses and always willing to answer my questions and address my concerns with courtesy.
Reviews for Ashley McKenzie
Herbert M
December 9, 2021
Better than the rest.
Reviews for Ashley McKenzie
Andre S
December 9, 2021
Just more improved communication throughout the proces. I was the one that drive consistent communication to know where things stood. It should be the other way around. If you know that expected days are going to slip just say so vs me calling to see.
Reviews for Ashley McKenzie
Karthikkumar K
December 9, 2021
Overall a great experience!!
Reviews for Ashley McKenzie
Jesse W
December 4, 2021
They worked with us and provided us with the best service.
Reviews for Ashley McKenzie
Joseph P
December 2, 2021
Lots of communication and always available to answer my questions.
Reviews for Ashley McKenzie
Juanita Y
December 2, 2021
Was able to get answers to my questions.
Reviews for Ashley McKenzie
Danielle U
December 1, 2021
Everyone was very sweet and fast at responding. The open communication was great. This was a very easy and wonderful journey!
Reviews for Ashley McKenzie
Kathleen S
December 1, 2021
Very personable and accommodating people!
Reviews for Ashley McKenzie
Pamela J
December 1, 2021
The willingness to work and help us achieve our dreams.
Reviews for Ashley McKenzie
Michael B
December 1, 2021
To receive phone calls letting us know that email had been sent. Cause we don't always check our emails.
Reviews for Ashley McKenzie
Laura M
December 1, 2021
Fairway made the process very easy, and took the pressure off of us.
Reviews for Ashley McKenzie
Noah J
November 29, 2021
Arwen Jessup was wonderful. She answered all of my question probably more than once and I'm very thankful to have worked with her and the fairway mortgage team
Reviews for Ashley McKenzie
Grace T
November 28, 2021
Wonderful people and the absolute easiest process! Can't recommend Fairway enough! 10/10 experience
Reviews for Ashley McKenzie
Chase G
November 27, 2021
Great communication and ease. Love working with y'all.
Reviews for Ashley McKenzie
Caroline C
November 26, 2021
The process
Reviews for Ashley McKenzie
Heather B
November 26, 2021
Very quick turn around.
Reviews for Ashley McKenzie
Amber M
November 26, 2021
Great communication, and got done in a timely manner. There was one small hiccup, but you guys went out of your way to make arrangements to get it taken care of.
Reviews for Ashley McKenzie
Candy D
November 24, 2021
Friendly, helpful and always kept us informed on the process
Reviews for Ashley McKenzie
John C
November 24, 2021
You work with us for 5 months and didn't give up on us and everyone has been nice and courteous to.
Reviews for Ashley McKenzie
Samuel B
November 24, 2021
I love working with Ashley and Paige. They are very professional and reactive to Customers questions and needs. Every time I use Fairways it always runs smooth……. Excellent service and excellent experience always.
Reviews for Ashley McKenzie
Lisa C
November 23, 2021
When I would email or leave a message they would get back in touch with me in a timely matter. They always answered my question. Closing happened on the day they said it would. I don’t think there was any problems that I can think of.
Reviews for Ashley McKenzie
Brook W
November 23, 2021
Very responsive and quick to get things done
Reviews for Ashley McKenzie
Mary S
November 23, 2021
Ashley was very easy to work with and was super helpful with guiding me through the mountain of paperwork that had to be turned in!
Reviews for Ashley McKenzie
Katie G
November 23, 2021
I was so impressed with the communication, explanation and always quick replies to any questions I had. Ashley and the others really calmed this first time home buyers nerves and made the process very smooth!
Reviews for Ashley McKenzie
Michael S
November 23, 2021
Easy, except for underwriter.
Reviews for Ashley McKenzie
Belinda Q
November 16, 2021
The process was guided by a pleasant and knowledgeable associate in Ashley's office named Ryan. He was very helpful and forthcoming.
Reviews for Ashley McKenzie
Kourtni G
November 13, 2021
The communication was wonderful! Cara and Ashley were quick to answer any questions we had. They made the process easy!
Reviews for Ashley McKenzie
Jason C
November 12, 2021
Very friendly and provided great clarity and support throughout the entire application/buying process.
Reviews for Ashley McKenzie
Sara A
November 12, 2021
Fast communication
Reviews for Ashley McKenzie
Derrick E
November 11, 2021
Great communication
Reviews for Ashley McKenzie
Marla M
November 10, 2021
The process was smooth and seamless.
Reviews for Ashley McKenzie
Jo Lynn H
November 10, 2021
The time she took to explain the process
Reviews for Ashley McKenzie
Teresa N
November 9, 2021
Better communication. Ashley and Amanda did great but Cara saved the day in the end
Reviews for Ashley McKenzie
Darlene L
November 8, 2021
Ashley and her entire time were great to work with. They made everything simple and did everything they could in a timely manner to help me get the home I wanted!!
Reviews for Ashley McKenzie
Terry C
November 8, 2021
The process seemed to go smooth.
Reviews for Ashley McKenzie
Matthew R
November 8, 2021
A+ Service
Reviews for Ashley McKenzie
Emily S
November 8, 2021
The staff was always so friendly and positive to work with it.
Reviews for Ashley McKenzie
Eugene L
November 7, 2021
Excellent communication response.
Reviews for Ashley McKenzie
Jainish B
November 5, 2021
Quick service
Reviews for Ashley McKenzie
Austin T
November 4, 2021
Ashley and her whole team especially Cara did a phenomenal job for me. Everything was kept so simple and transparent as I was guided through the process. I greatly appreciate all the hard work from you all at fairway!
Reviews for Ashley McKenzie
Gray H
November 4, 2021
The honesty oh, the professionalism they made us feel like family and make sure that we had all the answers but communicated with us very well and overall they were just great people to work with and always very cheerful you could hear the smile in their voices they talked to you or answer the phone Miss Ashley McKenzie has a great team they will always be in our prayers
Reviews for Ashley McKenzie
Austin L
November 4, 2021
The entire team was amazing always available for questions if I sent an email got a response in minutes overall just amazing would suggest to anyone looking to refinance.
Reviews for Ashley McKenzie
Douglas C
November 3, 2021
We felt like the paperwork requests and verification on paid off loans and paid off accounts was over the top. Maybe it is just how loans are, but it seemed like a lot for a fairly small loan.
Reviews for Ashley McKenzie
Teresa R
November 2, 2021
Everyone was quick to respond to my questions.
Reviews for Ashley McKenzie
Pardeep K
November 2, 2021
Ashley McKinzie made this experience great.
Reviews for Ashley McKenzie
Charlene K
October 31, 2021
Communication was a key factor, when necessary I was able to get the answers I needed.
Reviews for Ashley McKenzie
Cheryl D
October 30, 2021
The process took longer than expected but in the end, we got a better rate with less money out of pocket at closing than other lenders were offering. We are now in our home and loving it.
Reviews for Ashley McKenzie
Lynn Ann S
October 29, 2021
Your team (especially Cara) made this loooong process so much more tolerable for us. She was understanding, helpful, cheerleader and talked me off the ledge many times.
Reviews for Ashley McKenzie
Scott M
October 29, 2021
Ashley and her team made the process easy and painless. Could not have asked for a better group to work with.
Reviews for Ashley McKenzie
Juan T
October 29, 2021
Que me ayudarán a obtener mi ogar
Reviews for Ashley McKenzie
Helen Z
October 28, 2021
The mortgage process has drastically changed since our last mortgage prior to 2008, Ashely thanks so much for your advise and guidance
Reviews for Ashley McKenzie
Todd D
October 27, 2021
The financing. Great interest rate. Low payment/down payment and closing costs.
Reviews for Ashley McKenzie
Cory K
October 27, 2021
Delivered on time and as promised.
Reviews for Ashley McKenzie
Michael R
October 27, 2021
Good communication and rapid processing
Reviews for Ashley McKenzie
Elizabeth J
October 26, 2021
Ashley was great in terms of communication and taking interest when scheduling closing was postponed. Always responsive I wasn’t impressed in the same way with support staff
Reviews for Ashley McKenzie
Addam S
October 26, 2021
We got it done with a nice rate
Reviews for Ashley McKenzie
Edward C
October 25, 2021
Your team kept me posted on every step of the way and there were no gaps during the process. When I had questions they were answered immediately. It was a real pleasure working with such a knowledgeable group and my closing was absolutely straight forward and painless like it should be. Thanks to all
Reviews for Ashley McKenzie
Suddha K
October 23, 2021
Communication and helpfulness of the crew
Reviews for Ashley McKenzie
Ashley A
October 23, 2021
Great communication throughout the entire process!!
Reviews for Ashley McKenzie
Javier M
October 22, 2021
Your professionalism and commitment as a goal in being able to help at all times in the process, from beginning to end of buying my house and in a reasonable time to have the keys of my house. Thank you
Reviews for Ashley McKenzie
Kevin J
October 22, 2021
Constant communication with the entire process speedy response to emails finding the best rates available
Reviews for Ashley McKenzie
Brian M
October 22, 2021
Very professional, respectful, and attentive.
Reviews for Ashley McKenzie
Natasha C
October 22, 2021
Ashley is just simple the best! She made this experience from start to finish easy and stress free! She is Amazing and her team is wonderful
Reviews for Ashley McKenzie
Donnell C
October 22, 2021
Ashley whole team was amazing, amazing amazing!
Reviews for Ashley McKenzie
Shawn L
October 20, 2021
Helped me out in many ways as I travel a lot for work and help in every way possible to make an easy and smooth process!
Reviews for Ashley McKenzie
Ashley H
October 19, 2021
Frequent and fast communication through the entire loan process.
Reviews for Ashley McKenzie
Carolyn R
October 19, 2021
..........
Reviews for Ashley McKenzie
Rachel R
October 19, 2021
Concise and timely communication with Ashley- I would suggest that the communication be as clear and timely with the rest of the team members though.
Reviews for Ashley McKenzie
Michael L
October 18, 2021
Smooth process, friendly representatives.
Reviews for Ashley McKenzie
Shannon G
October 18, 2021
The communication was great! Also, everything was structured very well and the process flow was great.
Reviews for Ashley McKenzie
Alex K
October 16, 2021
Very responsive and answered questions
Reviews for Ashley McKenzie
Andrew H
October 16, 2021
There was alot of miscommunication thru Ryan as to what was needed, The closing was a nightmare as I had to meet and sign everything twice !
Reviews for Ashley McKenzie
Donna H
October 16, 2021
We were kept up to date on every step of the loan. Also, worked with us to solve our unique issues. Everyone was always available to answer all of our questions. Treated us as family.
Reviews for Ashley McKenzie
Kenneth P
October 16, 2021
Everyone was very professional..Thank You
Reviews for Ashley McKenzie
Eddie C
October 16, 2021
What made y' all great was that you and your team went all out for me and Dawn and we really appreciate it very much y' all made our dream come true found us a nice house. So thank you and your team and special Heather very much.
Reviews for Ashley McKenzie
Barry R
October 16, 2021
Quick replies to emails by Jennifer Kaydas
Reviews for Ashley McKenzie
Lori G
October 15, 2021
The carrier and communication was outstanding. I am very impressed and rarely say that.
Reviews for Ashley McKenzie
Adolfo B
October 14, 2021
I would always receive an answer via email less than 24 hours after I asked the question
Reviews for Ashley McKenzie
Jasmine H
October 14, 2021
Ashley and Cara were very nice and helpful. They were always very willing to answer my questions and assist me along the way.
Reviews for Ashley McKenzie
Leizl K
October 13, 2021
Very fast service. Quick response to email and very friendly!
Reviews for Ashley McKenzie
Shaun D
October 13, 2021
Some miscommunication towards the underwriting process. Not a smooth process when showing documentation for accepted gifts.
Reviews for Ashley McKenzie
Ashley C
October 13, 2021
The friendly communication.
Reviews for Ashley McKenzie
Ashley H
October 12, 2021
You were very responsive, and answered my questions.
Reviews for Ashley McKenzie
Kofivi A
October 12, 2021
Everything is good
Reviews for Ashley McKenzie
Ashley D
October 11, 2021
The communication
Reviews for Ashley McKenzie
Sharon R
October 11, 2021
The communication is great, but payoff issue at the end was not so great
Reviews for Ashley McKenzie
Dawn J
October 10, 2021
The process went great and the employees was helpful and answered my questions.
Reviews for Ashley McKenzie
Sharon L
October 9, 2021
Excellent communication and the fact that things moved quickly and without delay. You and your team were on it!!!
Reviews for Ashley McKenzie
Shane L
October 8, 2021
Fast response, very cooperative, and flexible time frame to work around our busy work schedule
Reviews for Ashley McKenzie
John S
October 8, 2021
Just the constant communication, the only thing I would improve is a more complete list of what you will need, because there were two times that we thought we submitted everything , then more requests were asked. Other than that it was great.
Reviews for Ashley McKenzie
Saskia B
October 8, 2021
I felt treated with respect and the service was very efficient. Great experience
Reviews for Ashley McKenzie
Gail M
October 6, 2021
The whole process was so easy, Ashley and her team were great. They responded to my questions in a timely manner.
Reviews for Ashley McKenzie
James P
October 6, 2021
Excellent communication. Very positively responsive to any questions. Very professional.
Reviews for Ashley McKenzie
Corey M
October 6, 2021
The whole process went smoothly. Everyone was professional, efficient, and kind. All of our questions were answered and we closed quickly! Very satisfied with this hardworking team.
Reviews for Ashley McKenzie
Jackson D
October 5, 2021
Very good rate
Reviews for Ashley McKenzie
Michael P
October 5, 2021
This has hands down been a terrific experience. The communication was great and prompt. Everyone was professional and very friendly.
Reviews for Ashley McKenzie
Alexandra V
October 5, 2021
Ashley was amazingly helpful in the beginning process on recommending what to do and then Arwen was fantastic! She was SO helpful and patient with me!
Reviews for Ashley McKenzie
Jorgia M
October 5, 2021
Very helpful for first time home buyers
Reviews for Ashley McKenzie
Kate P
October 5, 2021
Quick responses.
Reviews for Ashley McKenzie
Christie M
October 4, 2021
Ashley and her team were quick to respond and easy to work with. I felt at ease with the entire process.
Reviews for Ashley McKenzie
Jesse M
October 4, 2021
gave us great options
Reviews for Ashley McKenzie
Emily M
October 4, 2021
The whole process was wonderful! Paige and Brittany are wonderful to work with - I would like to share that Ryan was not the most helpful and actually stalled my loan in the beginning and a couple other occasions. I offer this not to be unkind but so that it will help him to grow. Thank you again for your help with my loan!! You guys are rock stars!!
Reviews for Ashley McKenzie
Michael R
October 4, 2021
Communication needs improvement
Reviews for Ashley McKenzie
Erica T
October 4, 2021
The communication between everyone, especially Ashley, was quick and easy. The portal was great! The whole process went very quick, which I was so thankful for!
Reviews for Ashley McKenzie
Jay P
October 4, 2021
User friendly
Reviews for Ashley McKenzie
Tony L
October 3, 2021
You made the process smooth!
Reviews for Ashley McKenzie
Christopher R
October 3, 2021
Ashley communication was amazing, always replying fast and answer every question I had.
Reviews for Ashley McKenzie
Stephanie L
October 3, 2021
Ashley and her team were very nice and they were always there when we needed them.
Reviews for Ashley McKenzie
David G
October 2, 2021
Everyone of the ladies that we talked to during the loan process was super nice and friendly. They was quick to answer my questions as well as my realtors. Very happy I didn’t have to deal with any automated calls, instead I got to contact them directly.
Reviews for Ashley McKenzie
Lokahi H
October 2, 2021
Great communication always kept us informed. You all made this experience for us very easy and pleasant. We greatly appreciate it!
Reviews for Ashley McKenzie
Nicole A
October 2, 2021
Constant communication with everything made the process so seemless
Reviews for Ashley McKenzie
Jason T
October 2, 2021
Great communication
Reviews for Ashley McKenzie
Marsha R
October 1, 2021
The easy process of refinancing.. tried to go through another company before trying Ashley and the whole process was very smooth!
Reviews for Ashley McKenzie
Megan C
October 1, 2021
I liked that everything was submitted online!
Reviews for Ashley McKenzie
Kenneth C
October 1, 2021
quick and easy
Reviews for Ashley McKenzie
Erik N
October 1, 2021
Quick response, ease of use and a great rate.
Reviews for Ashley McKenzie
Theresa K
October 1, 2021
Easy process and great staff!
Reviews for Ashley McKenzie
Francis K
October 1, 2021
smooth, easy
Reviews for Ashley McKenzie
Jose B
October 1, 2021
Expirence was great, outstanding work team, so please to have all you guys cover my back I really appreciated all you did
Reviews for Ashley McKenzie
Samuel C
October 1, 2021
Everything
Reviews for Ashley McKenzie
Danelle P
September 30, 2021
Very pleasant interaction, timely responses and extremely helpful
Reviews for Ashley McKenzie
Brian L
September 30, 2021
Great communication.
Reviews for Ashley McKenzie
Joseph M
September 29, 2021
Communication was awesome!
Reviews for Ashley McKenzie
Jessica P
September 29, 2021
Ashley was quick to response to all of my questions and I was amazed at how quickly the entire process took. She was available after 9-5 hours whenever I had a question. This was great because I could focus on work at work and my refinance after hours. I felt like I was the only person that Ashley and her team were working with...that's how quickly she replied and helped me through this process.
Reviews for Ashley McKenzie
Samuel F
September 29, 2021
Great communication as always, very helpful, fast and efficient!
Reviews for Ashley McKenzie
Gary R
September 28, 2021
You got it done! This was a very difficult process and you explained it all for the most part. Very glad it is done.
Reviews for Ashley McKenzie
Margaret Z
September 28, 2021
It would have been nice to get the loan approval for clear to close faster and to not have had increased fees to keep the rate locked when closing got pushed out not due to any fault of my own.
Reviews for Ashley McKenzie
Allison S
September 27, 2021
It was smooth and I was kept up to date. No drama.
Reviews for Ashley McKenzie
Daniel K
September 27, 2021
Ashley and her team was effective and efficient in getting our loan done on time and under difficult circumstances.
Reviews for Ashley McKenzie
Robert J
September 27, 2021
There was constant communication between Ashley's team and myself to get things completed and ensure that Closing went smoothly.
Reviews for Ashley McKenzie
Kristen C
September 27, 2021
Great communication and very friendly!
Reviews for Ashley McKenzie
Abnel R
September 27, 2021
Very great
Reviews for Ashley McKenzie
Katina M
September 26, 2021
You all kept in contact and answered all of my questions no matter how ridiculous they my have been.
Reviews for Ashley McKenzie
Brian L
September 26, 2021
As all mortgage proceedings are stressful, for the most part, everything turned out fine. I would suggest though, that the 3rd parties that report to you be more transparent...only takes a couple of minutes to reach out abd state that all is on schedule, if that's the case......
Reviews for Ashley McKenzie
Charles P
September 26, 2021
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Reviews for Ashley McKenzie
Melissa R
September 25, 2021
The whole team responded very fast with emails and were very proficient.
Reviews for Ashley McKenzie
Daniel B
September 24, 2021
Ashley always ensured that my questions and concerns were addressed in a timely manner which greatly facilitated my home purchase. Very courteous and professional, thank you!
Reviews for Ashley McKenzie
Valerie B
September 24, 2021
Everyone was personable. I felt as though I had known the team for a long time. Everyone was very knowledgeable and helpful.
Reviews for Ashley McKenzie
Ishmael H
September 24, 2021
Ashley and her team! They listened, allowed for flexibility with closing and delivered as promised.
Reviews for Ashley McKenzie
Lamech T
September 24, 2021
How easy everything was and how smooth Ashley made the process
Reviews for Ashley McKenzie
Adam H
September 23, 2021
Everyone and everybody went above and beyond to make the process of me buying my first house so easy and stress free! Thank you so much!
Reviews for Ashley McKenzie
Gary B
September 23, 2021
We had some difficulties at the beginning. The wrong social security number was the cause. Wrong instructions to proceed signing docs with wrong SS weren't acceptable. When you corrected this the delivery of docs went much smoother. Coming from Florida, I visited your office to meet you and the staff to find that you all worked from home. I understand the covid problem there, just wanted to put a face with names or voices. There were a few double requests for the same docs because they didn't get forwarded internally. The final disclosure docs kept coming which confused us, I think a total of 5 disclosures and even the final was not correct, so received a refund of the overpayment. We appreciate that you made two adjustments which lowered our costs. Overall it was a good experience and I will let family and friends know about your company.
Reviews for Ashley McKenzie
Elizabeth E
September 23, 2021
If I ever had any questions Ashley always answered them.
Reviews for Ashley McKenzie
Matthew A
September 23, 2021
There were some questionable communication issues. I feel that a new home buyer would have gotten lost in the process. Overall I had a good experience, but I also knew what to expect. Making sure your teammates properly communicate accurate expectations for clients will go a long way.
Reviews for Ashley McKenzie
Tameka A
September 23, 2021
Ashley and her team worked to make sure I got good rates with my loan and their service is excellent. They kept in contact with me about my loan and if I had any questions they were prompt to answer. I really appreciate all that was done for me.
Reviews for Ashley McKenzie
Nero J
September 23, 2021
Your patience and level of professionalism. Thank you so much.
Reviews for Ashley McKenzie
William B
September 23, 2021
Good experience
Reviews for Ashley McKenzie
Ronnie R
September 23, 2021
Communication and keeping me up to date on everything. Very pleasant
Reviews for Ashley McKenzie
Anthony H
September 23, 2021
Fast process
Reviews for Ashley McKenzie
Joshua G
September 23, 2021
The app, and Jamie was very quick to resolve any issues we had along the way. Very responsive team.
Reviews for Ashley McKenzie
Stephanie K
September 22, 2021
I recommend using Ashley at Fairway Mortgage. For me, the process was stream less and I knew what was expected of me at all times. They communicated quickly whenever I had a question or concern. Uploading documents was easy and I knew what documents I needed to load and was able to see what was loaded to the website.
Reviews for Ashley McKenzie
Vinay G
September 22, 2021
Excellent communication and smooth process
Reviews for Ashley McKenzie
Amanda J
September 21, 2021
Very smooth process
Reviews for Ashley McKenzie
Jason R
September 20, 2021
Ashley and her team were very hands on during the refi, and it made for a very smooth process throughout each of the steps up to and including closing. Thank You !
Reviews for Ashley McKenzie
Brenda C
September 20, 2021
Documents were not reviewed for accuracy before sending to the client. Multiple changes were needed even after sending supporting documents in for changes.
Reviews for Ashley McKenzie
Aubrey J
September 20, 2021
Ashley was super-responsive and kept us in the loop during the entire process!
Reviews for Ashley McKenzie
Ashley T
September 20, 2021
Everything went so smoothly and quickly. It was just a wonderful experience
Reviews for Ashley McKenzie
Janet B
September 20, 2021
Prompt courteous response to any questions or concerns we always knew what steps were coming next paperwork was easy to access all in all it was a wonderful experience for my husband and myself from start to finish
Reviews for Ashley McKenzie
Tami D
September 16, 2021
Ashley and her team worked diligently to provide us with a pre-qualification letter in less than 4 hours, which allowed us to make an offer on our dream home. During the next 3 weeks Ashley was in contact with us almost daily while obtaining information for our loan package. Ashley responded to our questions within a few hours, which made the process very easy and stress-free. Our loan was approved quickly and we were able to close on our dream home a week earlier than originally planned. I would definitely recommend Ashley and her team. Our experience was delightful! Thank you Ashley!!!
Reviews for Ashley McKenzie
Cristina A
September 15, 2021
It wasn't necessarily anything you could have done it was just the market and the chaos. Thank you for your help!
Reviews for Ashley McKenzie
Christina S
September 15, 2021
The how friendly the staff were. And how everyone helped me to understand my paper work. And answering all of my questions.
Reviews for Ashley McKenzie
Isaac B
September 15, 2021
All of our questions were answered in a timely fashion even if it was after hours
Reviews for Ashley McKenzie
Maryella R
September 15, 2021
It was the elimination of my RE income that upset me and made this so much more uncomfortable to get to closing.
Reviews for Ashley McKenzie
Sara M
September 15, 2021
Quick and easy
Reviews for Ashley McKenzie
Alyssa W
September 15, 2021
Ashley and her team were a pleasure to work with. She was very responsive and always happy to answer my questions as a first time home buyer. She made the entire process go smoothly.
Reviews for Ashley McKenzie
Francia D
September 14, 2021
How nice and helpful and professional, friendly made everything for me and my family are the best teamwork
Reviews for Ashley McKenzie
Chase B
September 13, 2021
The communication from Ashley's team was great. The constant work they put in to make sure we got our house was wonderful. Everyone I talked to was always happy to help and I could always get in contact with someone and I always had an answer to any question I had.
Reviews for Ashley McKenzie
Clarence H
September 12, 2021
rapid response
Reviews for Ashley McKenzie
Jitendra P
September 11, 2021
Good service. Rates
Reviews for Ashley McKenzie
Nicole H
September 11, 2021
They helped me through it all!
Reviews for Ashley McKenzie
Erin D
September 11, 2021
Fast communication, clear explanation of process
Reviews for Ashley McKenzie
Jordan J
September 11, 2021
Everyone was so nice and answered all the questions we had. We always got a fast response. They made the whole experience so easy.
Reviews for Ashley McKenzie
Lynda F
September 11, 2021
Ashley was super helpful and made the process easy and stress free
Reviews for Ashley McKenzie
Pamela S
September 11, 2021
Friendly and always there if I needed to be in touch.
Reviews for Ashley McKenzie
Benjamin D
September 11, 2021
Ease of use
Reviews for Ashley McKenzie
Barry T
September 11, 2021
The ease of completing assigned tasks and quick responses.
Reviews for Ashley McKenzie
Carolann Y
September 11, 2021
Staff made everything easy
Reviews for Ashley McKenzie
Annette C
September 9, 2021
Continuous stream of communications.
Reviews for Ashley McKenzie
Vincent E
September 9, 2021
Profesional and Timely service
Reviews for Ashley McKenzie
Vincent E
September 9, 2021
Timely and Professional Service!!!
Reviews for Ashley McKenzie
Sai-Chiu T
September 8, 2021
quick response to my questions and approval letter to my another house.
Reviews for Ashley McKenzie
Dennis R
September 8, 2021
Ashley was helpful throughout the process.
Reviews for Ashley McKenzie
Maria M
September 6, 2021
You guys were on top of everything and made the process so easy for us!
Reviews for Ashley McKenzie
Lin Y
September 5, 2021
complete the service on time and keep us update.
Reviews for Ashley McKenzie
Rachel S
September 4, 2021
Very good at communicating
Reviews for Ashley McKenzie
Dinesh B
September 3, 2021
Communication was excellant from everyone and Ashley was very heilful in securing the mortgage,
Reviews for Ashley McKenzie
Stephen F
September 2, 2021
Very knowledgeable and friendly. On the job, to get you your mortgage.
Reviews for Ashley McKenzie
Jamie I
September 2, 2021
Fast Closing and quick responses for any questions!
Reviews for Ashley McKenzie
Patricia M
September 2, 2021
Awesome team, always very diligent and willing to explain every step of the way!
Reviews for Ashley McKenzie
Jeremy M
September 2, 2021
Everything was very fluid and her team was outstanding.
Reviews for Ashley McKenzie
Daniel D
September 2, 2021
Process went quickly and smoothly. Did not have multiple requests for the same documents.
Reviews for Ashley McKenzie
Tracy D
September 2, 2021
We received communication consistently and very timely. I would often receive emails late at night, early in the morning, and responses shortly after I emailed questions.
Reviews for Ashley McKenzie
Christina W
August 31, 2021
Each member of the team that had part in my loan process was easy to get in contact with, prompt and they were very helpful and pleasant- would recommend!
Reviews for Ashley McKenzie
Pamela S
August 31, 2021
Your people kept in touch and were very quick answering questions. This process was very smooth and easy. Thank you and your team for all your hard work.
Reviews for Ashley McKenzie
Sarah K
August 31, 2021
Ashley, from day one was on top of it, like I was her only client. She responded anytime I needed her. The Sharpe team was Amazing, super fast at responding and worked with me to make everything happen at break neck speeds. I feel certain I couldn't have made it work out this perfectly with anyone else. I can't wait to refer my clients because I know they will be in the best hands and everything will be done efficiently and on time. Thank You, Ashley Sharpe and Team You're the Best!❤
Reviews for Ashley McKenzie
Stephen K
August 31, 2021
The ease and convenience. Everything was laid out for us. While working full time and trying to get our house on the market, the buying process was made easy for us.
Reviews for Ashley McKenzie
Juan T
August 30, 2021
Amazing communication and make the whole process of buying a home easy.
Reviews for Ashley McKenzie
Kenny G
August 29, 2021
Paige was amazing to work with, she walked us through the process and was so knowledgeable and calming. Brittany was an absolute ROCK STAR! She was the best with communicating and making sure to answer questions at any time day or night. These ladies are truly the hardest working ladies in the business and we are so grateful for them!!
Reviews for Ashley McKenzie
Alyssa W
August 29, 2021
Ashley and her team were a pleasure to work with. Ashley was very was very responsive to all communications and patiently answered all of my questions. She made the process of buying my first home seem almost easy.
Reviews for Ashley McKenzie
Emily C
August 28, 2021
Quick response time. Pleasant contacts. Good follow up.
Reviews for Ashley McKenzie
Zachary G
August 28, 2021
The process was so fast it felt like we just started and now we are moved in
Reviews for Ashley McKenzie
Mark K
August 28, 2021
Prompt, efficient service! We always felt your team was our team.
Reviews for Ashley McKenzie
Nicole H
August 27, 2021
I was always in the loop with the entire process! Any questions I had were answered quickly! They walked me through every single step!
Reviews for Ashley McKenzie
Isaac B
August 25, 2021
No
Reviews for Ashley McKenzie
Paul C
August 25, 2021
Ashley and Jennifer were super responsive and helpful throughout the process. It helped ease our anxiety through this major life decision.
Reviews for Ashley McKenzie
Stephen F
August 25, 2021
Friendly and very knowledgeable
Reviews for Ashley McKenzie
Kelly K
August 25, 2021
Ashley and all the associates of fairway did such a wonderful job of processing our application all the way to closing so that we could enjoy our beautiful dream home! Thank you
Reviews for Ashley McKenzie
Rachel S
August 24, 2021
Always upfront with j formation and very quick response times.
Reviews for Ashley McKenzie
Emilee W
August 23, 2021
If we needed to get in communication with the mortgage company, there were multiple options and always a quick response. Overall, the process was pretty seamless and quick.
Reviews for Ashley McKenzie
Clarence H
August 23, 2021
good communication.
Reviews for Ashley McKenzie
Conner C
August 22, 2021
Fairway offered a very competitive mortgage interest rate. The customer service was very attentive and helpful through the lending process. As a first time buyer, their guidance was invaluable.
Reviews for Ashley McKenzie
Lin Y
August 20, 2021
the website was easy to use and the clarks were professional and timely response my email/call
Reviews for Ashley McKenzie
Christopher R
August 20, 2021
Excellent communication, even after hours and stepping in while others were on PTO.
Reviews for Ashley McKenzie
Daniel D
August 20, 2021
Jennifer was good at getting everything in order and didn't keep requesting the same things over and over. Ashley and team were on top of the whole process and kept everything going pretty fast.
Reviews for Ashley McKenzie
Melanie C
August 18, 2021
Convenient, very easy process of purchasing my home. All staff was professional, courteous and efficient.
Reviews for Ashley McKenzie
Patricia M
August 17, 2021
Excellent team work!
Reviews for Ashley McKenzie
Divya U
August 17, 2021
Quick response time. Solution minded. Willing to help.
Reviews for Ashley McKenzie
Tammie T
August 16, 2021
Open communication was #1 Friendly and professional at the same time Excellent follow through and response. I mean they respond so fast.....you are not expecting a reply so quickly but they are on it. Helped keep me calm and focused
Reviews for Ashley McKenzie
Ashleigh F
August 16, 2021
First time home buying experience was definitely stressful especially the last couple weeks before the original closing date. I just felt like every time I thought we were done, something new turned up and honestly after 3 1/2 months I was ready to be done with the whole experience
Reviews for Ashley McKenzie
Tiffany E
August 16, 2021
Ashley and her team had great communication with me throughout the process and were very quick to respond to any questions or concerns I had along the way.
Reviews for Ashley McKenzie
Jennifer R
August 13, 2021
Ashley and her team made our experience easy and smooth from start to finish!
Reviews for Ashley McKenzie
Scott H
August 12, 2021
Good communication, very friendly and informative.
Reviews for Ashley McKenzie
Michelle D
August 11, 2021
Prompt, and courteous, service. With respect to nearly any question or concern I had with regard to my loan/closing, I received an email response back within minutes....just minutes. It was amazing!
Reviews for Ashley McKenzie
Cynthia M
August 11, 2021
Every question answered, quick reply, no non sense!
Reviews for Ashley McKenzie
Carrolee B
August 10, 2021
Excellent service and great communication
Reviews for Ashley McKenzie
Betty B
August 10, 2021
Responsiveness. Professional. Everyone was very pleasant and easy to work with.
Reviews for Ashley McKenzie
Ram A
August 9, 2021
For a first time home buyer, I heard a lot of horror stories. But the team was always helpful and responsive with my questions/concerns and made it a pleasant experience. Will always cherish working with them.
Reviews for Ashley McKenzie
Carlos J
August 7, 2021
Great communication from the beginning of my process to the closing. I am going to recommend Ashley to friends and family. She is great to work with and me and my wife are very pleased with her and her experience. Thank you Ashley for everything.
Reviews for Ashley McKenzie
Startisha R
August 7, 2021
Thank you for being thorough in collecting information and giving explanations of every part of the journey. We appreciate the constant communication. As first time buyers, we felt comfortable and in great care. Our questions were always answered.
Reviews for Ashley McKenzie
Amjad K
August 6, 2021
Very friendly and helpful in every possible way
Reviews for Ashley McKenzie
Diania G
August 4, 2021
Made every step of this journey feel like a walk in the park.
Reviews for Ashley McKenzie
Aja S
August 3, 2021
There were gaps in communication with Ryan- misunderstandings. The DAY of closing we were still being asked for information- even after clear to close. It was nerve wracking.
Reviews for Ashley McKenzie
Angela N
August 3, 2021
Fairway made my experience great by always responding to my texts and emails quickly and always answering all my questions. Fairway worked hard to get me to my closing date and on time. I appreciate all of their hard work and helping me through the home buying process. I would recommend Fairway to all my friends!
Reviews for Ashley McKenzie
Orande M
August 3, 2021
Ashley was always pleasant and for the most part could be reached and even when she could be reached at the moment she always returned the call/email later. She didn’t hesitate when information was sort, and she sorr to solve and and address issues/problems that arose.
Reviews for Ashley McKenzie
Christopher L
August 3, 2021
Ashley helped our whole house buying experience so very smoothly.
Reviews for Ashley McKenzie
Deborah B
August 2, 2021
Ashley was very prompt in responding anytime I had a question or my agent did. She is very knowledgeable and I always felt that she was happy to explain things or help in any way she could--wonderful customer service!
Reviews for Ashley McKenzie
Eric W
August 2, 2021
Easy, smooth process. Great communication.
Reviews for Ashley McKenzie
Karen V
August 1, 2021
Prompt and friendly responses from Ashley and her team. We really appreciated the regular communication. I would certainly use Fairway again.
Reviews for Ashley McKenzie
Nakeisha T
August 1, 2021
I could write a paper on Ashley & Cara! They are amazing! I recommend fairway 1000000%. They will not disappoint you!
Reviews for Ashley McKenzie
Rachel H
July 31, 2021
Ashley is absolutely amazing at what she does and we were so blessed to work with her. My husband and I just purchased our first home with her and her Fairway team and she/they made a stressful and overwhelming process (especially for us rookies) as easy and stress-free as I think it possibly could have been. Her response time was fantastic, she kept us updated every step of the way, and she was always happy to answer any questions we had. We're so grateful our realtor connected us with Ashley!
Reviews for Ashley McKenzie
Deanna B
July 31, 2021
You guys are very helpful and willing to do anything to make the experience as smooth as possible.
Reviews for Ashley McKenzie
Crystal C
July 31, 2021
Ashley and her team made everything transparent and great. Her team was available to answer questions and were very pleasant to work with at all stages of the process.
Reviews for Ashley McKenzie
Anand K
July 31, 2021
We appreciate all the hard work put in to ensure we met our closing date, especially considering that it's a busy time for real estate sales.
Reviews for Ashley McKenzie
Colleen S
July 31, 2021
Ashley was always available to answer my questions and to help me through the process
Reviews for Ashley McKenzie
Liang L
July 30, 2021
Quickly reply, very knowledgeable to solve any issues!
Reviews for Ashley McKenzie
Melissa H
July 30, 2021
Ashley and her team were very responsive and helpful. They made my first time mortgage experience a breeze!
Reviews for Ashley McKenzie
Jorge C
July 29, 2021
Great experience. I wan to thank all of Ashley’s team for all the help.
Reviews for Ashley McKenzie
David B
July 29, 2021
Ashley’s team was a pleasure to work with. Paige was available to answer questions even over the weekend and late at night. The entire team communicated which documents were needed and the entire process went smoothly.
Reviews for Ashley McKenzie
Gerald C
July 29, 2021
Every question we had was quickly answered and she made the process super easy
Reviews for Ashley McKenzie
Matthew S
July 28, 2021
Ashley and her team were readily available to answer any odd questions we had as first time home buyers. They helped my fiance and I navigate the entire process and reduce stress knowing that things were going to be done right the first time.
Reviews for Ashley McKenzie
Kimberly T
July 28, 2021
Everyone was very nice but my experience wasn't very smooth.....there were several miscommunications or lack of communications.....I have never had to produce so many documents the day prior to closing..I just happen to be off so I was able to access documents quickly...I truly was afraid the closing would get pushed or again or not occur 24 hours prior.....I do appreciate the final outcome of refinancing
Reviews for Ashley McKenzie
Laurel F
July 28, 2021
I really appreciated the constant communication.
Reviews for Ashley McKenzie
Timothy R
July 27, 2021
Process was easy, documentation submission was seemless and no hold ups affecting closing
Reviews for Ashley McKenzie
Warren R
July 27, 2021
Helpful, pleasant and answered all the questions for this first time home buyer.
Reviews for Ashley McKenzie
Welcome P
July 27, 2021
Working with ashley and her team was such a great experience. Everyone was quick with responses and every question i had was answer.
Reviews for Ashley McKenzie
Larry Y
July 26, 2021
There were a few occasions when we were asked for information that had been already provided. Also, we were asked for information and was not provided in a format which was not made clear at the outset. Because we were not local, I realize that doing things by email and phone and Docusign does require patience. The agents did try to get things done in a timely fashion...for which we are grateful. However, towards the end of the process, it seemed like things got a little hectic.
Reviews for Ashley McKenzie
James R
July 26, 2021
Friendly, they took care of me with a group effort. Teamwork
Reviews for Ashley McKenzie
Carol C
July 26, 2021
Great communication and smooth transaction.
Reviews for Ashley McKenzie
Ronny B
July 26, 2021
The fact that in every aspect when we need it you actually pick up the phone or return my phone call when we need it the help..
Reviews for Ashley McKenzie
Cynthia C
July 23, 2021
Informative, easy to use, great team!
Reviews for Ashley McKenzie
Matthew D
July 23, 2021
Process was easy and fast. Only issue I had was originally told a rate but then documents had a much higher rate that was lowered after complaining but not to the originally stated rate. I don't know that I got a very competitive rate.
Reviews for Ashley McKenzie
Meagan V
July 23, 2021
Good communication, easy to reach with questions and very responsive. Appreciated the updates throughout the process.
Reviews for Ashley McKenzie
Michelle H
July 23, 2021
Everything was awesome about my experience! Everyone was friendly, understanding, very patient, and timely with responses! I am so happy I found them and look forward to sharing my experience with others! I would use them all over again if needed!
Reviews for Ashley McKenzie
Victoria B
July 20, 2021
Ashley and her team are amazing
Reviews for Ashley McKenzie
John W
July 18, 2021
Very friendly and professional
Reviews for Ashley McKenzie
Alisha N
July 18, 2021
Super easy process.
Reviews for Ashley McKenzie
Donna H
July 16, 2021
Anytime I had a question Ashley was right there and she would call my husband when he was upset and make everything better so she's always been on the ball
Reviews for Ashley McKenzie
Carrie M
July 16, 2021
Ashley is incredible! Her and her team take the time to check-in, help out and explain any questions I may had throughout a sometimes confusing process. Believe me, I had quite a few ridiculous questions that they helped me out with. In what can typically be a stressful process, Ashley and her team made it seem seamless and I am so thankful for their help. Thank you so much!
Reviews for Ashley McKenzie
Ricardo M
July 16, 2021
Her personality
Reviews for Ashley McKenzie
Joyce B
July 16, 2021
The entire process was do easy!
Reviews for Ashley McKenzie
Ethan J
July 16, 2021
The communication and friendliness!
Reviews for Ashley McKenzie
Marcela J
July 16, 2021
Ashley is absolutely amazing. We bought 2 houses with her and her work/timing/professionalism is impeccable. I definitely recommend her.
Reviews for Ashley McKenzie
Linda L
July 16, 2021
Very professional and personable! I also appreciated the consistency with communication throughout the whole process 😃
Reviews for Ashley McKenzie
Tonya L
July 14, 2021
Ashley and Jamie always answered my questions promptly especially the closer it got to closing the more I asked ! I had to make a change in my loan and they did the change so quickly!
Reviews for Ashley McKenzie
Nathan J
July 12, 2021
The rapid feedback/responses
Reviews for Ashley McKenzie
Sheryl W
July 11, 2021
The communication and there for every question . Helping making your dream come true with patience and concern to make it happen. Thank You I appreciate you and the Team 🙂
Reviews for Ashley McKenzie
John W
July 9, 2021
Quality service with experience and knowledge. Ashley is the best at what she does.
Reviews for Ashley McKenzie
Nazim M
July 9, 2021
You and your team were professional, kind and went above and beyond
Reviews for Ashley McKenzie
Yolanda D
July 8, 2021
We were always kept in the loop and knew what was going on.
Reviews for Ashley McKenzie
Messaoud R
July 5, 2021
Everyone was very patient and answered all of our questions.
Reviews for Ashley McKenzie
Ben M
July 5, 2021
Always available to answer questions.
Reviews for Ashley McKenzie
Gary Y
July 4, 2021
One word one word everything was smooth and well communicated
Reviews for Ashley McKenzie
Kyle A
July 4, 2021
Everyone was very helpful and informative. They all made the home purchasing process much easier and made sure everything went smoothly.
Reviews for Ashley McKenzie
Christopher R
July 4, 2021
Required information, dates, and steps were relayed and very understandable so we avoided any delays or surprises despite being first time buyers. Multiple quotes were provided and Ashley was the most accessible agent when initially exploring our options.
Reviews for Ashley McKenzie
Sean M
July 3, 2021
Excelent and timely communication, quickly solving any issues that happened to occur.
Reviews for Ashley McKenzie
Kay B
July 3, 2021
Ashley was very knowledgeable about the process, which was great, because we did not know the procedures to follow. She helped us out every step of the way. Thank you Ashley
Reviews for Ashley McKenzie
Lear H
July 3, 2021
Easy process and great communication!!!
Reviews for Ashley McKenzie
Gwendolen G
July 3, 2021
Ashley and team were available for any questions and they are very professional.
Reviews for Ashley McKenzie
Jeffery M
July 2, 2021
Despite the past year that we have all had to go through, Fairway has truly been a Blessing. They provided information in a timely manner, never hesitated to answer any questions. Fairway was very upfront. I would definitely recommend. Thank you again Ashley and Cara.
Reviews for Ashley McKenzie
Ryan B
June 30, 2021
Things were a bit disorganized, leading to a bit of a time crunch and alot of stress in the last week.
Reviews for Ashley McKenzie
George W
June 29, 2021
Outstanding communication. Timely responses to question. Thorough explanation of the steps throughout the entire process. Positive attitudes. Clear explanation of who was doing what for us as part of the larger team at Fairway. Easy to follow instructions and share data through the portal.
Reviews for Ashley McKenzie
Analaura N
June 29, 2021
the great thing for us was when they informed us that Ashley Mckenzie and her team Avian managed to get our loan they are great thank you very much
Reviews for Ashley McKenzie
Cory S
June 29, 2021
You and your TEAM were always there to answer any questions we had during the entire purchase of our new home from our first meeting , and loan application until the final closing. Not to name names but Cara was a life saver many times if you happened to be tied up helping other clients she was there, when i got nervous about email or call for information some one needed or why they needed it she was ALWAYS there to calm me down & explain who what where & why. Ashley & Cara ARE RHE BEST1
Reviews for Ashley McKenzie
Shuxin W
June 29, 2021
Very professional, efficient and nice people! Thank you!
Reviews for Ashley McKenzie
Briana B
June 29, 2021
My rating isn’t directed at Ashley solely but at the entire loan process. If I was rating the loan process, I would haven given it an unpleasant rating. Ashley was cordial and helpful.
Reviews for Ashley McKenzie
Kylie S
June 27, 2021
Everyone was extremely friendly and everything went so smoothly!!
Reviews for Ashley McKenzie
Nathan B
June 26, 2021
Though Ashley and Jennifer were meticulous they communicated very well which the process fairly seamless. They worked with us when any hiccup arose and didn’t make us think that there was an obstacle that would derail the loan process.
Reviews for Ashley McKenzie
Sallie B
June 26, 2021
Ashley was very helpful with any questions we had and responded so quickly everytime! It was a pleasure spurning with Ashley and her team and would highly recommend them!
Reviews for Ashley McKenzie
Donnella B
June 25, 2021
The team was very great and help me with my loan approval. The answer all my question when I had questions. I like to Thank the whole team for there help in guiding me through my loan.
Reviews for Ashley McKenzie
Marva S
June 24, 2021
Very nice people
Reviews for Ashley McKenzie
William T
June 22, 2021
Everything went quick and smooth. No matter what time I called or sent emails, I always got a quick response back.
Reviews for Ashley McKenzie
Hannah W
June 22, 2021
The process was super easy and efficient. Communication was wonderful and it was such a pleasure to work with Ashley when purchasing our first home!
Reviews for Ashley McKenzie
Jessica H
June 21, 2021
Everyone was easy to work with and readily available when needed.
Reviews for Ashley McKenzie
Linda B
June 21, 2021
Finishing the process in time for closing.
Reviews for Ashley McKenzie
Jonathan W
June 19, 2021
Ashley and her team made every step of the process very easy. I would highly recommend them to anyone.
Reviews for Ashley McKenzie
Laurie O
June 17, 2021
We received no final closing disclosure; weren't told when funds were required or how to wire them. We asked; amount provided was incorrect. Wired amount, and then wired difference—incurring 2nd wire fee. Lending package sent to lawyer late; no mail away package sent to us. We printed 119 pages at our expense; paid $85.87 to send it back. What started out as a very positive experience ended stressfully with unnecessary expense. No one acknowledged the inconvenience or additional expense.
Reviews for Ashley McKenzie
Shiane S
June 16, 2021
Fast communication
Reviews for Ashley McKenzie
Nicole W
June 15, 2021
Ashley is very knowledgeable with what she does. Which made me very comfortable trusting her with this process. There were a few hiccups along the way but nothing that we didn’t over come. Over all very pleased with the timeliness of the home buying process.
Reviews for Ashley McKenzie
Virginia C
June 13, 2021
Timely communications. Pleasant to work with. Efficient.
Reviews for Ashley McKenzie
Marie F
June 12, 2021
There are prompt, fair and friendly. Easy to work with.
Reviews for Ashley McKenzie
Erin W
June 12, 2021
Communication was clear, professional and pleasant; responses were prompt; the whole process was seamless.
Reviews for Ashley McKenzie
Richard C
June 11, 2021
Ashley and her team made this very easy through the process
Reviews for Ashley McKenzie
Robert D
June 11, 2021
N/A
Reviews for Ashley McKenzie
Jack B
June 9, 2021
Great communication
Reviews for Ashley McKenzie
John M
June 9, 2021
Everyone was knowledgeable, patient, friendly, and a tremendous pleasure to work with. Quick, efficient, and absolutely on the ball. A fantastic team.
Reviews for Ashley McKenzie
Hui L
June 9, 2021
Ashley’s whole team is amazing. They were professional, friendly and helpful. My special thanks to Cara Zimmerman, who was my major contact during the whole process. She was super responsive and patient to answer all questions I had and efficient to coordinate with all parties to move the whole process quickly and smoothly.
Reviews for Ashley McKenzie
Jiovanny P
June 8, 2021
We got the deal done
Reviews for Ashley McKenzie
Beverly P
June 8, 2021
Communication was good between the loan officer and myself
Reviews for Ashley McKenzie
Jar'La E
June 7, 2021
Cara Zimmerman is the best she helped make my dream come true. She truly is a life changer.
Reviews for Ashley McKenzie
Robert M
June 7, 2021
Easiest loan process I have ever done and the team was very responsive. I have recommended Fairway to anyone that might want a loan in the future.
Reviews for Ashley McKenzie
Keith O
June 7, 2021
Excellent communication. Very smooth process.
Reviews for Ashley McKenzie
Lingaswamy D
June 5, 2021
Definitely it was pleasure working with these people
Reviews for Ashley McKenzie
Pamela H
June 3, 2021
Great people to work with!
Reviews for Ashley McKenzie
Rahul S
June 3, 2021
Ashley and her team is absolutely amazing to work with. In just 1 call, she was able to provide the best rate and GFE. (note that I shopped with 4 lenders). Entire process was smooth, transparent, with status updates at each stage. Ashley lived up to her name and rating - No wonder why she is rated 5 Star in majority of her review. She will be my choice again for any of my future mortgage needs.
Reviews for Ashley McKenzie
Stephen D
June 3, 2021
Always helpful. Answered all our questions. Good experience.
Reviews for Ashley McKenzie
Dawn B
June 2, 2021
Easy and straightforward. Help every step of the way. Great experience and great team!
Reviews for Ashley McKenzie
Michael L
June 1, 2021
Great service, helpful and respectful.
Reviews for Ashley McKenzie
Herbert D
June 1, 2021
Prompt responses clarity professional kind
Reviews for Ashley McKenzie
Jamey C
May 31, 2021
Had a great experience from everyone at Fairway. Highly recommended!
Reviews for Ashley McKenzie
Jordan N
May 30, 2021
Constant communication and ease of working with Ashley throughout the entire process.
Reviews for Ashley McKenzie
Jennifer D
May 30, 2021
Ashley was very professional and organized! She was very helpful with all of our questions as well!
Reviews for Ashley McKenzie
Katherine C
May 29, 2021
Information was relayed quickly and all my questions were answered almost immediately.
Reviews for Ashley McKenzie
Sharon F
May 29, 2021
The overall experience was great. Each member we communicated with were very personable and a pleasure. Thank you so much for your services
Reviews for Ashley McKenzie
Christopher F
May 29, 2021
The Fairway team did a good job of keeping updated.
Reviews for Ashley McKenzie
Jason E
May 28, 2021
Ashley and the supporting team from Fairway are an absolute pleasure to work with and they are very good at what they do! This is the second home I have worked with them on, and both times my rate was great and the service and results were spot on. I also like the follow-ups that I received from Ashley over the first year. It’s a really nice touch!
Reviews for Ashley McKenzie
Kenneth M
May 28, 2021
Very knowledgeable staff
Reviews for Ashley McKenzie
Greta W
May 28, 2021
Ashley was always responsive & her team was helpful with explanations & how to obtain the necessary information.
Reviews for Ashley McKenzie
Eden C
May 28, 2021
Very prompt! Great communication! Awesome team!
Reviews for Ashley McKenzie
Stephanie F
May 28, 2021
Ashley was extremely knowledgeable and helpful! If we ever had a question she was so fast to respond! We were never left wondering or waiting. We are very pleased with our experience and we definitely use Fairway and Ashley again!
Reviews for Ashley McKenzie
Blair H
May 27, 2021
Easy process. Good communication.
Reviews for Ashley McKenzie
Julie N
May 27, 2021
Quick response to emails and phone calls. Professional. Kind. Knowledgeable. Made the process easier than it could have been.
Reviews for Ashley McKenzie
Brendan M
May 27, 2021
The consistent communication and quick follow ups have been a staple of Ashley McKenzie's team for all 3 of our home purchases. Anytime a curve ball gets thrown their direction they knock it out of the park and make it look easy when we know it is not! The process is stressful enough as is and having a great team like this is just priceless.
Reviews for Ashley McKenzie
Matthew S
May 26, 2021
Ashley and her team stayed in contact with us and walked us through the entire process. I could not be more impressed!
Reviews for Ashley McKenzie
Abbie L
May 26, 2021
Working with Fairway from start to finish was a breeze. Signing and uploading documents was streamline and quick. The communication was fast to make sure there were no delays. Overall great experience.
Reviews for Ashley McKenzie
Mark M
May 26, 2021
Ashley was great to work with, and no, I had never met her before. She was responsive and helped to navigate a couple of weird details. I would definitely recommend her to anyone for a residential purchase.
Reviews for Ashley McKenzie
Angela B
May 25, 2021
Paige stuck with me every step of the way. She took her time to explain things to me so that I actually understood what was going on. She was great and very encouraging. She gave a lot of great advice and was very supportive during this whole process. I am very happy with the service and I will refer anyone who I run into who is looking for a mortgage broker.
Reviews for Ashley McKenzie
Mytoia G
May 25, 2021
Ashley and her team were great! They kept me informed throughout the entire process. I am grateful for everything the team did for my family!
Reviews for Ashley McKenzie
Hareesh P
May 25, 2021
Great experience with less hassle. More financial advises. Good for beginners.
Reviews for Ashley McKenzie
Pablo M
May 24, 2021
Ashley and her team are very professional
Reviews for Ashley McKenzie
Alexandria J
May 22, 2021
Prompt communication and full support every step of the way! Especially appreciative as a first time homebuyer.
Reviews for Ashley McKenzie
Jonathan K
May 21, 2021
Fairway team was great through whole process! Extremely quick responses to any and all questions.
Reviews for Ashley McKenzie
Steven R
May 21, 2021
The whole team provided great service and all were easy to work with. Special thanks to Cara Zimmerman, as Cara had to step in at the last minute for a co-worker to take over my case and she treated me like I was her only client! Ashley was always there when I needed her as well and was always very responsive to any questions I had. Just a great experience!
Reviews for Ashley McKenzie
Roxanne B
May 20, 2021
Everything. Quick with responses, great communication.
Reviews for Ashley McKenzie
Lauren B
May 19, 2021
Ashley and Jennifer were both always very quick to respond. As well as very reassuring and understanding that I was a first time home owner.
Reviews for Ashley McKenzie
Angela J
May 18, 2021
Ashley did everything possible to help us. Bended over backwards for us to make sure we closed on time.
Reviews for Ashley McKenzie
Cynthia M
May 18, 2021
Closed on time, no problems, lots of communication!
Reviews for Ashley McKenzie
Bronna D
May 18, 2021
The fact that the team stayed in contact with me on everything
Reviews for Ashley McKenzie
Shaun D
May 17, 2021
Easy to use portal to exchange documentation. Everyone was very nice to work with.
Reviews for Ashley McKenzie
Surya V
May 17, 2021
Courteous and knowledgeable Staff. They respond so promptly. I am a long time Customer. It is my pleasure to work with you all. Thank you.
Reviews for Ashley McKenzie
Jocelyn C
May 17, 2021
Ashley made the process super simple! She was very responsive to emails/phone calls and answered all the questions that we had. Ashley was always very pleasant with us and willing to help in whatever way she could. Ashley was a joy to work with!
Reviews for Ashley McKenzie
Justin E
May 17, 2021
Communication was fast and clear. Very friendly and helpful, always able to get in touch with Ashley or a team member. Just flat out a great experience!
Reviews for Ashley McKenzie
Carly O
May 16, 2021
The whole refinancing process was made super simple by Ashley and her team! Thank you!
Reviews for Ashley McKenzie
Troyene C
May 16, 2021
Thanks for everything
Reviews for Ashley McKenzie
Donna J
May 15, 2021
Friendly people, responsive service and easy process. Best mortgage experience ever.
Reviews for Ashley McKenzie
Andrew C
May 14, 2021
Ashley was on top of everything, responding to emails typically within minutes and making sure we were well taken care of.
Reviews for Ashley McKenzie
Phillip E
May 14, 2021
Details clear, fast responses and no waiting and guessing
Reviews for Ashley McKenzie
Stephen C
May 13, 2021
Smooth and process with buying our new house
Reviews for Ashley McKenzie
Essenam A
May 12, 2021
I now have low rate and low mortgage payment
Reviews for Ashley McKenzie
Mary P
May 11, 2021
She was very helpful in everything
Reviews for Ashley McKenzie
Allyson H
May 11, 2021
Everyone was so helpful, so nice, and so quick. Seriously the best experience I could’ve imagined and I couldn’t thank everyone enough for how easy they made it.
Reviews for Ashley McKenzie
Shontee M
May 11, 2021
Ashley was outstanding to work with. She made sure we got preapproved fast and helped us with a credit boost to increase our scores as well. She answered all our questions at anytime and was very happy to help. When I heard her voice, I can tell she was always smiling and cheerful. She was the absolute best!
Reviews for Ashley McKenzie
Patricia K
May 11, 2021
Ashley and her staff are very easy to work with.
Reviews for Ashley McKenzie
George K
May 11, 2021
working with you and your team is always a pleasure.all of our questions were answered in a timely manner.the process always seems easy.
Reviews for Ashley McKenzie
Rudy V
May 10, 2021
Very easy to communicate with staff members. Using the link to upload documents was easy to navigate. Always got good feedback to questions and concerns I had.
Reviews for Ashley McKenzie
Logan R
May 10, 2021
Ashley was easy to work with and very personable throughout the entire process.
Reviews for Ashley McKenzie
Haley R
May 10, 2021
Quick and easy, answered all questions quickly and was so nice!
Reviews for Ashley McKenzie
Katelyn R
May 9, 2021
This is the second time I’ve worked with Ashley and her team. They are reliable, experienced, honest, and efficient. Especially in this crazy market, it relieves a world of burden to be able to count on people and feel confident they know what they’re doing. I would recommend the Sharpe team to anyone!
Reviews for Ashley McKenzie
Jas R
May 7, 2021
The back and forth communication. It was very timely and effective.
Reviews for Ashley McKenzie
Kelvin F
May 7, 2021
Great communication! I always received a quick response.
Reviews for Ashley McKenzie
Terry J
May 7, 2021
You made it easy and stress free
Reviews for Ashley McKenzie
Heather C
May 7, 2021
Easy process!
Reviews for Ashley McKenzie
Jeffrey P
May 7, 2021
We have purchased several houses with Ashley’s help and she and her team have always been a pleasure to work with. It’s why we keep coming back.
Reviews for Ashley McKenzie
Forrest C
May 6, 2021
The process was made easy by Ashley and her team.
Reviews for Ashley McKenzie
Celina W
May 6, 2021
LucaS Young, the loan officer who was assigned all the way , though i got my place now, Lucas is still assisting for the recast of my loan. He is really kind hearted, sincere and real person who does he job and help me in getting the supporting documents from their office. i dont have a printer
Reviews for Ashley McKenzie
Kaitlin S
May 6, 2021
The staff was very friendly and helpful. They were able to complete my loan very quickly and in time for closing on my house! They were all exceptional!
Reviews for Ashley McKenzie
Elisabeth K
May 4, 2021
The clear and transparent communication, the support of all the team members at Fairway and the organization of the process. Megan and Cara were exceptional at letting me know what is coming and timelines for document requests.
Reviews for Ashley McKenzie
Efraim G
May 4, 2021
Fast communication
Reviews for Ashley McKenzie
Cory K
May 3, 2021
Delivered as promised. Very responsive.
Reviews for Ashley McKenzie
Trevor S
May 3, 2021
Easy process and great communication
Reviews for Ashley McKenzie
Noah P
May 3, 2021
Couldn’t be happier highly recommend
Reviews for Ashley McKenzie
Gordana K
May 3, 2021
Everything from beginning to the end.
Reviews for Ashley McKenzie
Charlita R
May 3, 2021
My experience was great with Ashley M. Sharpe Fairway team. Cara was absolutely AMAZING. She worked very hard on submitting all the required documents for closing and I loved the fact that anytime I had a question, she was very good about explaining so that I could understand. Ashley was the same, anytime I called her with an question she made sure to call me back with an answer promptly. The entire process was very smooth and the team is with you every step of the way. A+ recommendation!
Reviews for Ashley McKenzie
Jerry R
May 2, 2021
Jennifer Kaydas was excellent throughout the entire experience. She helped with remote close with both the NC Lawyer office and the TN Title Company. She also helped keep me on track for the loan approval.
Reviews for Ashley McKenzie
Chantelle W
May 1, 2021
Easy process. Great communication!
Reviews for Ashley McKenzie
Andrew N
May 1, 2021
They made themselves available and client centric.
Reviews for Ashley McKenzie
Nathan W
May 1, 2021
Our experience was great. Good communication and updates during rhe process.
Reviews for Ashley McKenzie
Walter H
April 30, 2021
The whole Team’ efforts and Mrs Ashley was Just wonderful! She is a very amazing person I hope to work with her again and closing went very well thank you Ashely.
Reviews for Ashley McKenzie
Sarah D
April 30, 2021
The whole process was easy from beginning to end which was very appreciated.
Reviews for Ashley McKenzie
Mohammad B
April 30, 2021
Excellent team work
Reviews for Ashley McKenzie
Jeffrey T
April 30, 2021
If I called she would answer or get back very quickly
Reviews for Ashley McKenzie
James F
April 27, 2021
Very straightforward & seamless process.
Reviews for Ashley McKenzie
Scott R
April 27, 2021
Everyone was great about making sure we got all the information we needed and worked quickly to get everything done as quickly as possible.
Reviews for Ashley McKenzie
Gregory P
April 27, 2021
Very friendly.
Reviews for Ashley McKenzie
Jimmy R
April 27, 2021
We felt that you were really working for us. Your team are great communicators and work so hard to get everything done on time.
Reviews for Ashley McKenzie
Regina A
April 26, 2021
The communication was exceptional, leaving few questions for me. When I did have the occasional question, they were answered promptly.
Reviews for Ashley McKenzie
John J
April 26, 2021
Very efficient
Reviews for Ashley McKenzie
Juan L
April 25, 2021
Communication... from the team regarding any needs... from the system providing updates through the stages.
Reviews for Ashley McKenzie
Sydney T
April 25, 2021
Very fast feedback and answers to questions and easy to work with
Reviews for Ashley McKenzie
Carrie-Lynn F
April 25, 2021
Got the loan closed
Reviews for Ashley McKenzie
Rachel R
April 24, 2021
Everyone on your team was very responsive, polite, and helpful. It was really great to work with you guys. THANK YOU SO MUCH!!!
Reviews for Ashley McKenzie
Brandy W
April 24, 2021
Communication from the beginning. I was able to have a phone conversation or send an email and get all of my questions answered. Paige called me and talked for 30 mins one evening explaining all the loan options and asked me questions so she could figure out what was best for my situation.
Reviews for Ashley McKenzie
Raul P
April 24, 2021
NA
Reviews for Ashley McKenzie
Derek C
April 24, 2021
Great customer service!
Reviews for Ashley McKenzie
Sarah P
April 24, 2021
Ashley was thorough and fast and answered all of my questions along the way.
Reviews for Ashley McKenzie
Paul H
April 23, 2021
Ashley and her team picked up the phone right away and were prompt and informative throughout the process.
Reviews for Ashley McKenzie
Kalyne H
April 23, 2021
I felt there was constant communication about what was needed and where we were in the process. Everyone was polite and kept in touch.
Reviews for Ashley McKenzie
Jared W
April 22, 2021
Perfect communication, excellent loan officers and my best interest was priority! Would recommend this company to everyone!
Reviews for Ashley McKenzie
Michael A
April 22, 2021
Ashley was always quick to reply to emails, phone messages or texts. She was always helpful with any questions that I had. I think one of her strengths is definitely communication.
Reviews for Ashley McKenzie
Harriett M
April 21, 2021
Ashley was always there to support me in a very professional and timely manner. I thoroughly enjoyed working with Ashley and her team. They made the purchasing process effortlessly.
Reviews for Ashley McKenzie
Norman P
April 20, 2021
team is very communicative.
Reviews for Ashley McKenzie
James S
April 20, 2021
The professionalism and helpfulness was essential to making this process very easy. I would like to thank the whole Fairway team.
Reviews for Ashley McKenzie
James C
April 20, 2021
Ashley handled everything and made it very simple for me as a buyer. Thanks again!
Reviews for Ashley McKenzie
John G
April 20, 2021
The process went smoothly and we were able to save a great amount of money on a monthly basis.
Reviews for Ashley McKenzie
Martha T
April 20, 2021
Prompt communication of what you needed from us and quick responsiveness to our questions of you. Thank you for making the process as easy as possible for us.
Reviews for Ashley McKenzie
Linda S
April 19, 2021
friendly service
Reviews for Ashley McKenzie
Thomas T
April 19, 2021
We had a very bad experience with a widely publicized lender (which was anything but "Quick") and decided to go in a different direction. In sharp contrast to our earlier experience, Ashley and her team were incredibly responsive and provided excellent guidance throughout the entire loan process. We could not be more happy with the quality and level of service we received.
Reviews for Ashley McKenzie
Corey L
April 19, 2021
Ashley and her team were so professional and just a pleasure to work with. I don't think this process could have gone any smoother. Everything was done in a timely manner and we had no last minute hiccups like a here so many other people complain about.
Reviews for Ashley McKenzie
Shermikia L
April 19, 2021
Ashley and her team are AMAZING! I’ve never experienced the level of customer service they provided. Everyone involved on their end was so on point with everything and they truly made this an enjoyable experience. I 100% recommend working with them!
Reviews for Ashley McKenzie
Mackenzie R
April 15, 2021
You and your team were very fast to communicate with us on everything, the process was made very clear, all of our questions were answered and everything on your side was done in a very timely manor.
Reviews for Ashley McKenzie
Victoria F
April 14, 2021
As a first time home buyer the entire process of finding the right lender and getting an approved mortgage can be scary. Ashley and her team took the scary out of the process! They were easy to work with, communicated every step of the way and answered all of my questions very timely! I could not recommend Ashley and her team more!
Reviews for Ashley McKenzie
Sharon H
April 13, 2021
All of the employees I worked with were fantastic! They were very responsive and helpful. You have a great team!!!
Reviews for Ashley McKenzie
Nancy G
April 12, 2021
Provided me with everything necessary for a positive closing ❤️
Reviews for Ashley McKenzie
Jarrett C
April 12, 2021
Communication and the speed with which everything was processed. Having us on track for closing and ready to roll days before closing was great.
Reviews for Ashley McKenzie
Michael S
April 10, 2021
Quick responses to calls and emails, everyone was very nice and made me feel like we were in the process together and not by myself.
Reviews for Ashley McKenzie
Brittany W
April 10, 2021
Our process took longer than expected but overall Ashley and her team were communicative and very helpful throughout the whole process.
Reviews for Ashley McKenzie
Sri H
April 10, 2021
The entire working proceed of my loan is great
Reviews for Ashley McKenzie
Timothy L
April 9, 2021
My overall experience was Great! They made sure everything ran smoothly as they should. They responded quickly to every question(s) that I may had. Working with them in the past, brought me back to them, because of the outstanding job that they do!
Reviews for Ashley McKenzie
Andrew B
April 9, 2021
Ashley and her team were responsive, professional, and friendly throughout the whole process. We've had nightmare closings in the past, but never with Ashley. This is second time we worked with her and her team and both times our experience was spectacular!
Reviews for Ashley McKenzie
Javier H
April 7, 2021
They are the best!!!!
Reviews for Ashley McKenzie
Patrick O
April 7, 2021
The entire team made our transition from the west coast so easy. Very quick and efficient. Would 100% do business with time in the future.
Reviews for Ashley McKenzie
Rebecca B
April 6, 2021
Easy to work with and very quick communication
Reviews for Ashley McKenzie
Jonathan B
April 5, 2021
Very exciting going through this as first time homebuyers and you guys made it so easy and wonderful. Thanks Again.
Reviews for Ashley McKenzie
Spencer B
April 5, 2021
Great communication and quick turnaround!
Reviews for Ashley McKenzie
Krislan D
April 4, 2021
They made it easy and was always on time and on schedule
Reviews for Ashley McKenzie
Allen C
April 4, 2021
Get all information needed and not wait until the day of closing to ask for a copy of a check written 2 weeks before.
Reviews for Ashley McKenzie
Albert T
April 3, 2021
Answered all my questions in a timely manner!
Reviews for Ashley McKenzie
Daniel G
April 3, 2021
Good people
Reviews for Ashley McKenzie
James H
April 2, 2021
All the help getting me the loan for my beautiful new house
Reviews for Ashley McKenzie
Stuart D
April 2, 2021
Answering my questions was a great help! I really appreciated that!
Reviews for Ashley McKenzie
Mariam F
April 1, 2021
Communication, I was updated all the time and the team was knowledgeable and professional. Thank you.
Reviews for Ashley McKenzie
Ruifeng Z
April 1, 2021
a good team
Reviews for Ashley McKenzie
Mitchell B
April 1, 2021
Very helpful in telling what documents were needed and response time was excellent
Reviews for Ashley McKenzie
Jeff K
March 31, 2021
Everyone was courteous and very professional, and they processed our loan in a timely manner.
Reviews for Ashley McKenzie
Lilia M
March 31, 2021
Every question I had was answered right away
Reviews for Ashley McKenzie
Peter R
March 31, 2021
Constant communication. Quick response to any of my questions. Team made experience very smooth.
Reviews for Ashley McKenzie
Kenneth B
March 30, 2021
Making my wife happy. Our new home is perfect, and in a lovely neighborhood. And what make it even better, we are less than three blocks from her daughter and her family.
Reviews for Ashley McKenzie
LaMonica S
March 30, 2021
Although confusing at times, the process was seamless and easy to maneuver.
Reviews for Ashley McKenzie
Elaine L
March 30, 2021
Everyone that I dealt with was especially knowledgeable, professional, and answered my questions quickly.
Reviews for Ashley McKenzie
Chase M
March 28, 2021
Ashley was very informative and prompt with our refinance. She and Cara provide a top notch service that we would recommend to anyone.
Reviews for Ashley McKenzie
Anna C
March 28, 2021
Very simple process. I was expecting a lot of work on my part, but everything was handled easily and efficiently. Great job!
Reviews for Ashley McKenzie
Alicia A
March 28, 2021
Great and easy to work with.
Reviews for Ashley McKenzie
James W
March 27, 2021
Responsive, friendly - especially Ashley. Great experience overall with the exception of a snafu with what was being charged for taxes. I had pointed it out a week prior to closing and it never got fixed until I pointed it out again. At the closing table. Other than that issue, it was GREAT and I plan on sending business that way.
Reviews for Ashley McKenzie
Shahin T
March 25, 2021
Ashley is wonderful and very easy to work with. Throughout our mortgage application process, we encountered several problems and Ashley was always available to answer our questions and address our concerns. I highly recommend Fairway mortgage and working with Ashley. She is the best!!!
Reviews for Ashley McKenzie
Janzen W
March 24, 2021
Ashley was very knowledgeable and professional. She always answered our questions in a timely manner and was available when we needed her. It was a pleasure working with Ashley and she made our home buy experience enjoyable. We look forward to working with her in the future and we will recommend her and Fairway Mortgage to all our friends, neighbors and family!!
Reviews for Ashley McKenzie
Laura W
March 24, 2021
Easy and fast communication
Reviews for Ashley McKenzie
Richard R
March 23, 2021
The feeling of having a family member or best friend handling your needs during the process
Reviews for Ashley McKenzie
Alexis C
March 22, 2021
The amount of communication and how prompt and pleasant Ashley and her team were with answering all of my questions.
Reviews for Ashley McKenzie
Otto P
March 22, 2021
Ashley entertain were outstanding to work with. It was the most pleasant experience I've ever had with the lender.
Reviews for Ashley McKenzie
Angela H
March 22, 2021
Ashley and her team were very responsive and attentive to our needs. Any issues or questions that we had were resolved.
Reviews for Ashley McKenzie
James S
March 22, 2021
Very smooth process. Professional and a delight to work with.
Reviews for Ashley McKenzie
Brandi M
March 22, 2021
Ashley was very quick and efficient with making sure I received a preapproval letter to make an offer on the house I bought.
Reviews for Ashley McKenzie
Cheng H
March 22, 2021
Giving all the details we need and on time
Reviews for Ashley McKenzie
Ashley M
March 21, 2021
Ashley was very helpful along the way and made first time homeownership feel like a breeze! We love our new home!
Reviews for Ashley McKenzie
Richard J
March 20, 2021
Easy process
Reviews for Ashley McKenzie
Janine B
March 20, 2021
The entire refinance experience was smooth and very easy. Ashley was very informative in walking me through all of my refinance options. I can't say enough about my loan processor, Jennifer Kaydas, who was extremely helpful, patient with all my questions and always responded almost immediately to any question or comment I had. Ashley and Jennifer were both a pleasure to work with and I would highly recommend them.
Reviews for Ashley McKenzie
Hoang N
March 18, 2021
Cara was pleasant to work with. Everyone in the team is great as well. Thank you. Great work.
Reviews for Ashley McKenzie
NaTashia A
March 18, 2021
Everyone was nice and kept me in the loop fully. There we no surprises at closing because Ashley and her team made sure all my questions were answered. And they had so much patience when I was calling frantic about small situations.
Reviews for Ashley McKenzie
Scott H
March 17, 2021
Everything was good
Reviews for Ashley McKenzie
Tania L
March 17, 2021
Quick response and professional
Reviews for Ashley McKenzie
Jill B
March 16, 2021
Keeping us posted every step of the way and being available to answer questions timely.
Reviews for Ashley McKenzie
Monik S
March 15, 2021
Working with Ashely and her associates at Fairway was a very pleasant experience for us. They were quick to respond to all the questions we had and provided useful information. I would highly recommend working with Ashley.
Reviews for Ashley McKenzie
Jody P
March 15, 2021
Ashley and her team ROCK the mortgage process! I would use her again and again and refer her to everyone buying a home!!
Reviews for Ashley McKenzie
Matthew B
March 13, 2021
easy and smooth process, very little "paperwork", nearly everything done electronically.
Reviews for Ashley McKenzie
Heather B
March 13, 2021
Ashley was with us year ago when we bought our very first home and we it was a smooth and perfect process. Now here we are years later purchasing our forever home and once again it was a wonderful experience. Ashley was ALWAYS quick to answer questions and made our whole house buying process personal and made us feel like we were very important to her. We have loved doing business with Fairway!
Reviews for Ashley McKenzie
Daniel B
March 12, 2021
Decent rates and easy process
Reviews for Ashley McKenzie
Jamaica S
March 12, 2021
Ashley was great working with but, the helpers was trouble. I'mma first time home owner, don't understand the process or understand the language, and no one help me understand it. My Realtor, Tiffany Gray, had to over work and operate as Ashley's loan partner. Tiffany did most of my loan work. Ashley and Tiffany was my all-star crew!!!
Reviews for Ashley McKenzie
David Z
March 10, 2021
Pleasant transaction
Reviews for Ashley McKenzie
Zachry B
March 10, 2021
Everything was done perfect in a very short amount of time
Reviews for Ashley McKenzie
Marshall N
March 9, 2021
Overall experience and rate was spot on!
Reviews for Ashley McKenzie
Leroy W
March 9, 2021
Having to send difference people the same information. Being informed at the last minute of changes.
Reviews for Ashley McKenzie
Krupa P
March 9, 2021
Last minute rushing to get loans docs finalized. Changes in timing for closing. All very stressful in place of what should be an exciting experience.Ashley was great at communicating with us after hours but someone else dropped the ball.
Reviews for Ashley McKenzie
Ravdeep B
March 9, 2021
Ashley is the most responsive out of lenders I have worked with. Although things got a bit hectic near closing, Ashley was able to deliver for us and went the extra mile, which is greatly appreciated.
Reviews for Ashley McKenzie
Venkata V
March 9, 2021
It was great working with you
Reviews for Ashley McKenzie
Shirley S
March 9, 2021
Communication is key. Although everything can't always go smoothly, as long as you are being constantly communicated with, it makes all the difference and Ashley and her team rose to the occasion.
Reviews for Ashley McKenzie
Teresa D
March 8, 2021
Ashely is absolutely the best! She is just a phone call away when you have questions and is always so easy to talk to!
Reviews for Ashley McKenzie
Jennifer J
March 7, 2021
I was very impressed with the ease of the entire process. You guys were amazing! I would definitely recommend you to anyone I know.
Reviews for Ashley McKenzie
Acacia F
March 7, 2021
The communication was outstanding and made the whole process simple. It was a joy working with Ashley and her team!
Reviews for Ashley McKenzie
Michael H
March 7, 2021
Ashley and her staff answered all my questions before we even started the process
Reviews for Ashley McKenzie
Robert L
March 6, 2021
I barely dealt with Ashley but when I did she was friendly and knowledgeable and quick to answer my questions. I mostly dealt with Lucas and other team members and there seemed to be a lot of miss communication and no communication at all.
Reviews for Ashley McKenzie
Dickey R
March 6, 2021
The whole team were wonderful to work with. Jennifer Kaydas, Kortney Faw, and Kara Willard were a pleasure to work with. Very professional and well knowledgeable in their profession. Ashley has a great team. I will recommend them to anyone that I know of that needs a mortgage.
Reviews for Ashley McKenzie
Laura E
March 6, 2021
Great team, quick response and easy online process.
Reviews for Ashley McKenzie
James H
March 5, 2021
Great and friendly staff to work with. Fast response time to all my questions.
Reviews for Ashley McKenzie
Karen M
March 5, 2021
Timely communication
Reviews for Ashley McKenzie
Kabirah S
March 3, 2021
The communication and timely responses from your team. I was told what to do and when to do it. I was always kept in the loop! Thank you!!
Reviews for Ashley McKenzie
Marie S
March 3, 2021
Communication was good for the most part. But Ms. Donna Watson was awesome at the very end of this /.
Reviews for Ashley McKenzie
Ruben O
March 3, 2021
what made it great was they helped me qualify for that amount and we got the house
Reviews for Ashley McKenzie
Donald S
March 2, 2021
Everyone working made this seamless! Thankful for the smooth transitions and professionalism!
Reviews for Ashley McKenzie
Stewart A
March 2, 2021
Ashley and her team are by far the best in town. Communication is key when refinancing or purchasing a home between the lender, buyer and real estate agent. Ashley goes above and beyond at any hour of the day to explain, re-explain and then execute. I refer all of my friends, family and real estate needs to Ashley. Thank you always, Ashley!
Reviews for Ashley McKenzie
Michael W
March 2, 2021
Ashley is amazing!!
Reviews for Ashley McKenzie
Jennifer S
March 2, 2021
You were always there by my side to help with all the questions and you made this so easy for me to get my house
Reviews for Ashley McKenzie
Patrick H
March 1, 2021
On top of it and good communication
Reviews for Ashley McKenzie
James D
March 1, 2021
Working with Ashley and her team of Mortgage professionals was a pleasure. From the start I was kept informed as well as having most of my questions answered right away. The process was seamless, transparent and required a minimal amount of work on my part. This is the second mortgage I have done with Ashley and her team, so obviously, I would recommend her if you are thinking about purchasing or refinancing your current home.
Reviews for Ashley McKenzie
Chandni S
March 1, 2021
Everything went smoothly and all our questions were answered. Thanks so much for making it so easy!
Reviews for Ashley McKenzie
Juan Y
March 1, 2021
Quick to respond and answered all of our questions
Reviews for Ashley McKenzie
Domenico L
March 1, 2021
The willingness to help us as first time home buyers and making it easy to understand the process.
Reviews for Ashley McKenzie
Courtney B
February 28, 2021
Reviews for Ashley McKenzie
Sandra G
February 28, 2021
Ashley made it very simple for this refinance process.
Reviews for Ashley McKenzie
Fermin G
February 28, 2021
everything
Reviews for Ashley McKenzie
John M
February 27, 2021
👍🏼
Reviews for Ashley McKenzie
Perry G
February 26, 2021
It was easy and able to complete everything online
Reviews for Ashley McKenzie
Sarah B
February 26, 2021
Quick communication and extremely kind and pleasant to work with
Reviews for Ashley McKenzie
Jacob P
February 25, 2021
The communication and overall help was great!
Reviews for Ashley McKenzie
Eva B
February 25, 2021
Fast response and good information, updates
Reviews for Ashley McKenzie
Colin H
February 24, 2021
Ashley is extremely quick with communication and responses which is so helpful in a high stress time for most. The offer and rate received the second time around was great, Ashley called to walk me through it and make sure I understood. I have recommended a few others who already have mortgages to look into refinancing with Fairway due the the rate I received and experience I had with Ashley.
Reviews for Ashley McKenzie
Steve N
February 24, 2021
I was kept informed by Ashley and Paige. My calls were most always answered or returned promptly. Paige was so patient with me just coming out of surgery during my Refi process and probably not very pleasant. Both Ashley and Paige were super. Thank you both.
Reviews for Ashley McKenzie
Brianna L
February 24, 2021
Your team made us feel comfortable every step of the way during our first home buying experience. Everyone we worked with helped to simplify the mortgage process into parts we could fully understand. Any future homes we buy I plan to continue working with Ashley McKenzie Sharpe and her team. Thank you for all that you did to help make this experience a great one!
Reviews for Ashley McKenzie
Elizabeth W
February 23, 2021
Everyone was friendly and easy to work with, especially considering everything was done virtually. I appreciated them taking the time to explain the process to me and answer my questions.
Reviews for Ashley McKenzie
Hannah J
February 23, 2021
Ashley was always available to answer any questions we had throughout the buying process. While we were looking at potential homes we could call with questions/concerns about that property and Ashley always had the answer.
Reviews for Ashley McKenzie
Brian M
February 23, 2021
The whole process went smooth until the last week. There was an error made related to the closing date. Once the mistake was discovered, Ashley immediately made arrangements to correct the issue. We are now extremely happy home owners. Thank you Ashley for everything.
Reviews for Ashley McKenzie
Chelsea C
February 23, 2021
Both Ashley and Jennifer in Ashley’s office were extremely responsive and detail oriented when it came to guiding me through this process.
Reviews for Ashley McKenzie
Lina B
February 23, 2021
Hmmm maybe not ask me to increase my Dow payment to 10% 3 nights before closing
Reviews for Ashley McKenzie
William E
February 21, 2021
I REALLY ENJOYED WORKING WITH ASHLEY ON MY ORIGINAL HOME PURCHASE 7 YEARS AGO. ONCE I DECIDED TO REFINANCE, IT WAS A NO BRAINER! I CONTACTED ASHLEY AND SHE AGAIN GAVE ME A GREAT EXPERIANCE WITH GREAT RESULTS. SHE EXCEDED MY GOALS AND I WOULD HIGHLY RECOMEND HER !!
Reviews for Ashley McKenzie
Robert M
February 20, 2021
I appreciate the continuous help throughout the process.
Reviews for Ashley McKenzie
Rashanta C
February 20, 2021
Ashleyand her team were there every step of the way making sure I uderstand everything that was happening or was going to happen
Reviews for Ashley McKenzie
Thomas B
February 20, 2021
Ashley and Jennifer are great to work with. Handled everything very quickly and we were able to close very fast. They both responded immediately any time we called or emailed them. They are the best!!!
Reviews for Ashley McKenzie
Christian V
February 18, 2021
Our original lender was awful and we almost lost the house. We switched to Ashley and the Fairview Team and they closed it in 2 weeks. I cant recommend Ashley and her Team enough!
Reviews for Ashley McKenzie
George M
February 18, 2021
Ashley was/is friendly, courteous, efficient, prompt, knowledgeable and professional. She made what could be a very taxing undertaking easy. Ashley explained every step of the process and provided all the support to make my wife and me comfortable throughout.
Reviews for Ashley McKenzie
Bobby T
February 17, 2021
From the initial contact Ashley and the whole team at Fairway walked me through the whole process.
Reviews for Ashley McKenzie
Victoria A
February 17, 2021
I just feel happy with the service.
Reviews for Ashley McKenzie
Kevin H
February 17, 2021
As first time homebuyers, we didn’t really know what we were getting ourselves into but Ashley helped us every step of the way, making the transition into our new home a smooth one! She answered every question we had in a matter of minutes and always had us prepared for the next step!
Reviews for Ashley McKenzie
Cailin A
February 16, 2021
Pre-approval process was smooth and she was attentive. The portal used to complete the application and provide documentation was helpful.
Reviews for Ashley McKenzie
Graylon S
February 15, 2021
Communication could've been a little better amongst the team that was involved in the lending process. Probably would've helped avoid some last minute issues but the effort that was made to ensure my wife and I got into our new home was great. Can't thank fairway enough! Great people!
Reviews for Ashley McKenzie
Cynthia T
February 15, 2021
The associates were extremely fast to respond and thorough in their answers and explanations.
Reviews for Ashley McKenzie
Ma A
February 15, 2021
They made the process simple and easy
Reviews for Ashley McKenzie
Belgica M
February 15, 2021
Excellent team, good service.
Reviews for Ashley McKenzie
Patterson L
February 14, 2021
Ashley is very reliable.
Reviews for Ashley McKenzie
Shana J
February 14, 2021
The communication was excellent. Very professional and helpful the whole way.
Reviews for Ashley McKenzie
Daniel F
February 13, 2021
Very professional and accommodating
Reviews for Ashley McKenzie
Steve J
February 13, 2021
Simple process and quick response
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Shashanka S
February 13, 2021
Her response to any assistance or a question is very quick. That helps.
Reviews for Ashley McKenzie
Sharon R
February 13, 2021
The process was smooth from the very beginning. The pandemic severely limited in person contact, but I still felt a connection and supported by all the team members I worked with.
Reviews for Ashley McKenzie
Aubrey W
February 13, 2021
For a very busy time, Ashley and Fairway were responsive when reached out to. Grateful for the opportunity to refinance at a great rate!
Reviews for Ashley McKenzie
Linda S
February 12, 2021
She kept in touch with me. Letting me know what to do next.
Reviews for Ashley McKenzie
Douglas L
February 11, 2021
Nice people
Reviews for Ashley McKenzie
Edward F
February 10, 2021
Lots of hoops to jump through and Cara and Amber did a great job keeping me informed and guiding me when necessary.
Reviews for Ashley McKenzie
Chonda T
February 10, 2021
Ashley help us through the whole process. She answered calls and returned calls in a timely manner.
Reviews for Ashley McKenzie
Dustin L
February 9, 2021
Ashley and her team made me feel comfortable in the financial part off buying a home! They kept me informed during all aspects off closing. Also very intelligent team always able to answer any questions you may have in a time sensitive manor!
Reviews for Ashley McKenzie
Erin B
February 9, 2021
Ashley and her team made our first time buying a home absolutely seamless. They were extremely knowledgeable through every step of the process, very fast to respond to calls and emails, and ensured that all steps were completed in a timely manner. We could not have had a better experience!
Reviews for Ashley McKenzie
Billy F
February 9, 2021
Quick response time
Reviews for Ashley McKenzie
Bobby H
February 8, 2021
Great team and great communication throughout the process
Reviews for Ashley McKenzie
Halbert M
February 7, 2021
I have nothing to add.
Reviews for Ashley McKenzie
Terrie P
February 7, 2021
The Ashley team is awesome, communication is key to the client and they ace it!
Reviews for Ashley McKenzie
Robert D
February 6, 2021
Ashley is amazing and immediately responds to any inquiries!!
Reviews for Ashley McKenzie
Debra J
February 5, 2021
The Coronavirus has shed new light on how life issues has really changed. The way I communicated with Ashley and her crew through emails went very well considering. They were always prompt on responding to any questions I may have had.
Reviews for Ashley McKenzie
Amber W
February 5, 2021
The ease of working with Ashley and Jennifer! They are awesome!!
Reviews for Ashley McKenzie
Carol R
February 4, 2021
Great team going the extra mile. Cara Amber and Ashley.
Reviews for Ashley McKenzie
Louis P
February 4, 2021
Ashley and her team were so easy to work with. They gave us all the information we needed to make sound decisions and kept us on track with timely, thorough communication. We couldn’t be happier with how the process went and how everything turned out. Thank you!
Reviews for Ashley McKenzie
Alicia R
February 3, 2021
Quick response and always answered our questions and took the time to explain them
Reviews for Ashley McKenzie
Allen H
February 2, 2021
Their team completed the process thoroughly, explaining the reasons for all the documents required.
Reviews for Ashley McKenzie
Paula A
February 1, 2021
Prompt responses and very easy to work with, smooth process
Reviews for Ashley McKenzie
Monzerrat M
January 27, 2021
I loved that the responses to my questions were always answered promptly and the staff was always friendly.
Reviews for Ashley McKenzie
Wayne D
January 26, 2021
Smooth!! Exceptional speed and Great communication! Least stressful part of entire process! Ashley and Jennifer were amazing and went above and beyond!!!
Reviews for Ashley McKenzie
Cesar M
January 26, 2021
The loan was completed on time and we were able to get the house! Everyone that I spoke with at this office was very friendly. If a problem arose, they were upfront about the problem, let me know not to worry while they figured things out and everything went through successfully.
Reviews for Ashley McKenzie
Loren L
January 26, 2021
Communicating between other team members
Reviews for Ashley McKenzie
Towanna S
January 24, 2021
I would have preferred better and more timely communication and guidance.
Reviews for Ashley McKenzie
Jatin P
January 19, 2021
Great mortgage company with work with them an all loan officers are very helpful give all your questions to answer and very low interest rate they giving you right now and they are working hard for get your loan to approval so they are good. thanks
Reviews for Ashley McKenzie
Dinesh D
January 19, 2021
Ashley and team did an awesome job
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Marie P
January 19, 2021
Ashley and her team provided excellent service and immediate communication!
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Matthew D
January 18, 2021
Everything went by fast and on time.
Reviews for Ashley McKenzie
Toney J
January 17, 2021
First time homeowner I was educated and a lot of things I knew nothing off that alone was great for me and the purchase working out paperwork and great timing thank you again
Reviews for Ashley McKenzie
Jennifer B
January 16, 2021
With the exception of the incorrect SSN on our part, the entire process was pretty uncomplicated.
Reviews for Ashley McKenzie
Francisco G
January 16, 2021
Was our first time buying a home and our experience was exceptional, they all helped us all the way and made all our processes less stressful! Thank you so much to all the team involved!
Reviews for Ashley McKenzie
Jasmine R
January 16, 2021
Ashley and her team made this process go so smoothly. They made sure to be available to answer every question I had no matter the time of day.
Reviews for Ashley McKenzie
Mary F
January 16, 2021
Ashley and the team at Fairway went above and beyond to help make our first home buying experience a success. Purchasing a home is anything but simple these days, but they helped us to understand the process, navigating all the stages. If it can be done, they will make it happen...if it can’t she will guide you on a path to get to that goal as soon as possible.
Reviews for Ashley McKenzie
Bobby C
January 15, 2021
Your company got the job done that means a lot to me
Reviews for Ashley McKenzie
Megan F
January 15, 2021
We were able to find a home and reasonable loan that helped us close quickly.
Reviews for Ashley McKenzie
Andrea C
January 14, 2021
We really enjoyed our experience with Ashley and her team. They are VERY knowledgeable and helpful with any question you may have. My only minor issue was once the process started the communication fell off a bit, and we had to reach out multiple times to get an answer to our questions, which in the end pushed back our closing date. At the end of the day, we are really pleased with the service, I just think they are a tad overworked with how busy the industry is and with all of the COVID delays.
Reviews for Ashley McKenzie
Robin R
January 13, 2021
Fairway kept me informed of the process as it unfolded. Pleasant staff.
Reviews for Ashley McKenzie
Van M
January 13, 2021
On three different occasions I had to contact Ashley to have her assistant to answer questions. Ashley did just fine.
Reviews for Ashley McKenzie
Peggy J
January 12, 2021
Ashley was always available for questions and support. All of the people on the team were knowledgeable and very helpful with questions I had.
Reviews for Ashley McKenzie
Tanya C
January 11, 2021
Our experience with Ashley Mckenzie was great. She was very professional and helpful throughout our process.
Reviews for Ashley McKenzie
Kevin B
January 10, 2021
Good communication, easy to reach out to with question
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Jeffrey C
January 10, 2021
Made me feel like they were really there to help me anyway possible. And they did.
Reviews for Ashley McKenzie
Elizabeth F
January 9, 2021
Lucas , Ashley , and all The team was fantastic to work with despite all The COVID restrictions ! Great team !
Reviews for Ashley McKenzie
Kevin M
January 9, 2021
Ashley was very transparent and always easy to get a hold of and kept the process moving forward.
Reviews for Ashley McKenzie
Hada H
January 9, 2021
The process was extremely slow. The underwriters asked for many things I never had to provide before, and they asked for the same thing more than once.
Reviews for Ashley McKenzie
Karol S
January 8, 2021
Response from Ashley was always great, quick and made it feel I was an important customer and only customer. In these times I’m sure I’m not the only one but I got great customer service from Ashley.
Reviews for Ashley McKenzie
Jennifer B
January 7, 2021
The entire team was fabulous! So patient with us and helpful. They made sure we understood the entire process. I will definitely recommend them to everyone!
Reviews for Ashley McKenzie
Jeffrey J
January 7, 2021
Friendly, great communication, efficient and really cared about us as new home owners! Thank you!
Reviews for Ashley McKenzie
Adam R
January 7, 2021
professional quick responses proactive
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Corey B
January 6, 2021
Ashley’s team continuously goes above and beyond.
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Brahma P
January 6, 2021
Timely responses and resolutions to issues
Reviews for Ashley McKenzie
Miriam R
January 5, 2021
It was fair. I had to call in order to clarify details. There was a few instances when I called and it was stated I knew you were going to call, if you knew i was going to question a number, why not take Initiative and bring it to my attention. Within the last 2 days, it was almost a bother to your staff when I called about my concerns. I am the buyer and you are providing a service, this is a joint collaboration that could benefit both of us.
Reviews for Ashley McKenzie
Natalie C
January 4, 2021
Good service.
Reviews for Ashley McKenzie
Sara J
January 4, 2021
The diligence and the effort that Ashley and Lucas Young put in our case so that today I can said I’m a proud Homeowner. Thanks
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Lenix R
January 4, 2021
Thank you all you do
Reviews for Ashley McKenzie
Kaleb S
January 3, 2021
Ashley treated us like we mattered during this entire process. Communication was key factor as well. Ashley made sure that both parties were on the same page on a consistent basis. She worked hard answered our questions accurately. She dedicated her time and efforts to make sure that things got done and made sure we were happy with the services that were provided. We most definitely appreciate her for everything that she has done and for making our dreams come true with buying our new home!
Reviews for Ashley McKenzie
Gerald M
January 3, 2021
The team was very knowledgeable. There were multiple people always ready to assist you with any questions.
Reviews for Ashley McKenzie
Aaron S
January 1, 2021
They made everything easy.
Reviews for Ashley McKenzie
Dwight B
January 1, 2021
The level of professionalism
Reviews for Ashley McKenzie
Jamie S
January 1, 2021
Ashley and her entire team were knowledgeable and supportive during the entire process. We couldn't have asked for a better experience. Thank you!
Reviews for Ashley McKenzie
Jeffrey J
December 31, 2020
Great rates and very quick response time and feedback. Very nice and professional.
Reviews for Ashley McKenzie
Melissa A
December 31, 2020
The whole team was so responsive and made sure to answer all of our questions! Amazing team to work with from start to finish
Reviews for Ashley McKenzie
Joe B
December 31, 2020
Speed, communication, online tools, rate, response time.
Reviews for Ashley McKenzie
Melina S
December 30, 2020
Admittedly there were a lot of steps to our refinance and hustles that we did not foresee but there was a real lack of communication from Ashley's associates and myself in the process. To be clear she was great and anytime I contacted her I receive prompt communication but not her associates.
Reviews for Ashley McKenzie
Brianna T
December 30, 2020
Ashley made sure to stay on top of our loan process, did everything she could to try and get our monthly payments down, and calmed all of our anxieities!
Reviews for Ashley McKenzie
Sherrie B
December 29, 2020
Everyone that was involved made sure we understood all the steps of the process. When we had questions, there was always a quick response. Thank you so much!
Reviews for Ashley McKenzie
Janetria J
December 28, 2020
I would say the only great thing was that I was able to close on the house that I want. Other than that, there were a few things that were not so great. My closing date kept changing and every time it changed it was for a different reason and every reason I was given was because a hold up of a mistake that was made at no fault of mine. The last two times my date changed I was told 2 days before I was scheduled to close and the very last time I was only told my closing had changed because I asked
Reviews for Ashley McKenzie
James D
December 28, 2020
This was absolutely the best overall service and experience we have had regarding a mortgage loan. The communication was prompt and questions were answered quickly. Best of all, there was no last minute rush for a missing document or signature that was realized just before closing.
Reviews for Ashley McKenzie
Yan F
December 28, 2020
1. pretty good rate 2. quick response either by email or phone call 3. closing fast
Reviews for Ashley McKenzie
Linda D
December 26, 2020
Based on previous contact with initial mortgage we were able to start the refinance quicker. I would like to have had the process to be completed a little faster, but based on how things are now (Covid) maybe the process would have been faster. Overall, I am satisfied with the outcome.
Reviews for Ashley McKenzie
Emily E
December 26, 2020
Communication was so fast and easy. They were able to explain anything I had questions about. They were so helpful at every step. This is my second time working with them and I would definitely recommend them
Reviews for Ashley McKenzie
Jesse F
December 24, 2020
Ashley and her team made the closing of my home loan as seamless as possible and they were always very responsive to my questions or concerns. Highly recommended!
Reviews for Ashley McKenzie
Alicia S
December 24, 2020
Paige Nance went above and beyond to make the deal happen. She's my go to!
Reviews for Ashley McKenzie
Christine G
December 24, 2020
The great customer service
Reviews for Ashley McKenzie
Johnathan H
December 22, 2020
Great Communication, Organized and efficient. knew exactly what they needed and when it was needed.
Reviews for Ashley McKenzie
Conrad B
December 22, 2020
The seamlessness of providing paperwork/pdf/uploads. There wasn't repetitive request for required documentation - straightforward when necessary.
Reviews for Ashley McKenzie
Sohail A
December 22, 2020
Ashley was very nice and amazing to work with. Her team made it possible for us to get our dream home. They worked with us and the process was pretty smooth.
Reviews for Ashley McKenzie
Matthew F
December 22, 2020
Easy communication and diligent work. I worked directly with Lucas and Megan during last few weeks of process, and both despite being very busy during this crazy refinance season helped me answer questions and research issues timely.
Reviews for Ashley McKenzie
Dakota W
December 22, 2020
I can be a very difficult person to work with at times... but Ashley and her team handled me great and did a great job! and got us locked in and ready to roll in no time! overall a great team to work with :) highly recommend
Reviews for Ashley McKenzie
Christopher C
December 21, 2020
Easy to work with, fast responses, great team!
Reviews for Ashley McKenzie
Shashank G
December 20, 2020
I liked the way you and your team are on top of things and always strive to meet the closing date no matter what.
Reviews for Ashley McKenzie
Chandrahasa G
December 20, 2020
Ashley has been a great they literally closed our complex loan in 3 weeks.even on their busy days they always return the phone call and keeps us looped into all details. We were so impressed that we are stopping the refinancing loan process with Loan Depot and moving to fairway.
Reviews for Ashley McKenzie
Wasiu A
December 20, 2020
Great communication in a timely manner
Reviews for Ashley McKenzie
Mary G
December 20, 2020
Great communication! We were from another state & they stayed in touch with us all thru the process & made it easy as could be. We are very grateful. Thank you ❤️
Reviews for Ashley McKenzie
Eugene G
December 19, 2020
Mortgage originator should have organized info she needed from me.
Reviews for Ashley McKenzie
Dennis B
December 19, 2020
Very friendly people we worked with very helpful
Reviews for Ashley McKenzie
Jerrilynn H
December 19, 2020
We found a home very quickly and we made an offer. The sellers took our offer over the other buyers because we had gotten pre-approved, but they also asked that we close within a month. We spoke with your team and it was going to be close, but your team came through! The communication between us and your team was awesome! We never had to wonder what was going on! Thank you so much.
Reviews for Ashley McKenzie
Charlie L
December 19, 2020
Great experience
Reviews for Ashley McKenzie
Cynthia D
December 18, 2020
Information conveyed timely and concise, prompt return of answers to questions, step by step and easy to follow instructions, friendly and easy to work with.
Reviews for Ashley McKenzie
Jessica B
December 18, 2020
Wonderful communication from Ashley and Jennifer the entire time. Ashley was able to provide a prequal letter in an amazingly short amount of time which enabled our offer on our dream home to be accepted. The entire process was much easier than I expected and we are so thankful for Jennifer's help to make sure everything was in place for closing. I would definitely recommend them to anyone and will also use them next time we need it!
Reviews for Ashley McKenzie
Michelle M
December 17, 2020
Made the process easier for a first time homebuyer
Reviews for Ashley McKenzie
Emily M
December 17, 2020
Ashley and the Fairway team seemed truly committed to getting me into the house of my dreams without blowing my budget. In an extreme buyer's market, she and her team were able to communicate quickly and efficiently. For every step of the process, I was provided with excellent recommendations and thorough answers to all of my questions. If I had to leave her a voicemail, she would always return my call within the hour. Overall, I am impressed with how easy Fairway made my homebuying experience.
Reviews for Ashley McKenzie
Janice L
December 17, 2020
Always available to answer questions.
Reviews for Ashley McKenzie
Sergy G
December 16, 2020
Quick response from Ashley and quick turn around with a pre-approval letter.
Reviews for Ashley McKenzie
Maria R
December 16, 2020
We received accurate information fast. With updates as we went through the process. Everyone involved was well informed, kind and trustworthy
Reviews for Ashley McKenzie
Jason R
December 16, 2020
It was smooth and the communication was excellent. More than willing to answer any questions we had.
Reviews for Ashley McKenzie
Lori F
December 16, 2020
I could text or email Ashleigh and she always responded quickly.
Reviews for Ashley McKenzie
Brendan M
December 15, 2020
Everything about our experience was great! From the first time we hopped on the phone with Ashley, she and her team went above and beyond to make sure we had everything taken care of. And as first-time homebuyers, they were the perfect guides every single step in the process! I couldn't imagine having bought a house without Ashley and her team.
Reviews for Ashley McKenzie
David L
December 15, 2020
Good overall experience.
Reviews for Ashley McKenzie
Leo B
December 15, 2020
Communication was great prompt service loved working with all my agents They were a great team 👍
Reviews for Ashley McKenzie
Hayden L
December 14, 2020
Very friendly
Reviews for Ashley McKenzie
Susan M
December 13, 2020
I only had to make one phone call to my MEMCU and was told they had merged with Fairway Financial. When I called I spoke with Ashley McKenzie-Sharpe. She helped me through the whole process of purchasing my townhouse. I have not done a mortgage in 22 years. I could not have been more pleased with how easy she made it for me. I had complete trust and confidence in her and her team. She’s very professional on a personal level and very prompt in all responses.
Reviews for Ashley McKenzie
Jasmine P
December 12, 2020
Communication was great. We were informed of missing documentation and updates promptly.
Reviews for Ashley McKenzie
April G
December 12, 2020
Quick to respond, always available to help and answer questions, so friendly
Reviews for Ashley McKenzie
Ronald M
December 11, 2020
Very professional and answered any questions in a timely manner.
Reviews for Ashley McKenzie
Lesley L
December 10, 2020
On top of everything!
Reviews for Ashley McKenzie
Emanuel R
December 9, 2020
Ashley was very helpful in the beginning of our process. When ever we had a question she would respond promptly and would send great tips for homebuyers that help keep one focused on the way you should go about investing and furnishing your home.
Reviews for Ashley McKenzie
William F
December 8, 2020
My experience at Fairway was great . Ashley and her team helped me understand what they needed from me and always returned my emails and my phone calls very quickly. Always very nice to deal with. They made my experience very easy. I thought they were always on my side and work hard to help ! Awesome company
Reviews for Ashley McKenzie
Kelvin S
December 7, 2020
Better communication would of made everything better
Reviews for Ashley McKenzie
Neha J
December 7, 2020
Ashley, Lucus and the team were all great to work with. Answered all our questions and were always available. However the day before and day of closing was bit hectic. We did not receive our closing disclosure statement till the day of closing (2 hours before closing) so we had no time to review this statement with out real estate agent. Our agent was never emailed copy of CD. We also had to ask repeatedly for cash to closing amount. Beside this, Ashley and her team was very helpful.
Reviews for Ashley McKenzie
Kriston J
December 7, 2020
Ashley was very helpful. Very good responsiveness.
Reviews for Ashley McKenzie
Baji R
December 6, 2020
Ashley always replies swiftly for all my emails ! Helped me through out my loan closing process. Definitely I will refer to my family and friends . Thanks, Sagar.
Reviews for Ashley McKenzie
Regina W
December 5, 2020
Ashley is very responsive, I had my pre-qual letter almost immediately and in a competitive market that was critical to me. Ashley was able to make the process easy and stress free, and she got the best rate. I appreciated her calm so very much! Thanks Ashley!
Reviews for Ashley McKenzie
Hagos T
December 5, 2020
All my request and all my question during the process was answer and the service was great.
Reviews for Ashley McKenzie
Peter G
December 5, 2020
no comment
Reviews for Ashley McKenzie
Hareesh P
December 5, 2020
Great experience and much helpful through out the process..
Reviews for Ashley McKenzie
Jennifer A
December 4, 2020
Ashley Mckenzie was wonderful! She guided me through the process and always got back to any questions or concernsI might had very quickly.She helped making a dream of being a home owner a reality. I have nothing but great things to say about Fairway mortgage and Ashley Mckenzie.
Reviews for Ashley McKenzie
Alicia E
December 4, 2020
You kept me on task
Reviews for Ashley McKenzie
Donald P
December 3, 2020
Ashley was very efficient and communicated with me throughout the process. Ashley was very knowledgeable and made it easy to deal with the entire home buying process
Reviews for Ashley McKenzie
Linda G
December 3, 2020
Great attention to detail. Our problems were addressed and answered in a timely manner. We were kept well informed on every aspect of the closing.
Reviews for Ashley McKenzie
Wendell J
December 3, 2020
Paige made my refinance a breaze.
Reviews for Ashley McKenzie
Shaunna C
December 2, 2020
Working with Ashley and the fairway group was completely amazing. The experience was so much easier than I thought that it would be I don’t Waze heard horror stories and my experience was exactly the opposite things were explained I was prompt and when anything was needed everybody was so kind and so very helpful and knowledgeable. I would definitely encourage anyone to use Ashley and Fairway for their mortgage loan For the easiest and best experience possible
Reviews for Ashley McKenzie
Meredith N
December 2, 2020
Ashley was so nice and pleasant on the phone each time I called. This was my first house purchase and experience working with a mortgage lender so I was nervous about the process. She answered all of my questions quickly and did not put pressure on my husband and I to make a decision. Each time we needed an adjustment made to our paperwork she had it completed the same day. Loved working with her and her team.
Reviews for Ashley McKenzie
Michelle D
December 2, 2020
Originally we were told the process could take a few months because of the overwhelming amount of refi’s going on. The process was very quick and easy. Paige was quick to call or email and stayed on top of everything. It tools us from start to finish one month!
Reviews for Ashley McKenzie
Donald R
December 2, 2020
The team was helpful and proactive with resolving issues
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Brett M
December 2, 2020
Ashley and her whole team at Fairway were super helpful and always immediately available to answer any questions and take care of everything needed. Would highly recommend to anyone!
Reviews for Ashley McKenzie
Raymond T
December 2, 2020
Helpful service very friendly
Reviews for Ashley McKenzie
Marissa G
December 2, 2020
Ms Ashley McKenzie was very professional, provided excellent advice regarding interest rates, when to lock the rate, listened to our concerns and advised how to manage accounts during the mortgage process. Me and my husband followed her advice and we had a great result! Thank you Ms McKenzie.
Reviews for Ashley McKenzie
Jinell G
December 2, 2020
Top class customer service. Full of great insights and knowledge. Answer questions without much delay. A shinning light all the way. Thank you much....
Reviews for Ashley McKenzie
David E
December 2, 2020
Ashley and team have been doing our families mortgages and refinancing for the last 18 years and we could not be more satisfied. We can always trust we are getting the best rates and not hidden fees.
Reviews for Ashley McKenzie
Megan C
December 2, 2020
Great and quick communication. My loan closed fast and on time!
Reviews for Ashley McKenzie
Carrie W
December 2, 2020
Ashley’s team had great communication with us and made the process a great experience!!
Reviews for Ashley McKenzie
Aaron P
December 1, 2020
Promp and response and clear communication
Reviews for Ashley McKenzie
Mary L
December 1, 2020
The team at Fairway made our mortgage process a breeze. They answered any and all questions promptly and clearly. We especially recommend Ashley and her team for any first time home buyers. :)
Reviews for Ashley McKenzie
Thomas K
December 1, 2020
Ashley and her team made the process easy to work through and always available to answer any questions I had. Using e-documents made working from home easy and safe.
Reviews for Ashley McKenzie
Battista S
December 1, 2020
The whole experience was great. They were always friendly and attentive.made the process easy.
Reviews for Ashley McKenzie
Molly H
December 1, 2020
The professionalism was awesome. Keeping me informed of each step. Giving me neccessary information that I needed. Carefully walking me through slowly and considerate.
Reviews for Ashley McKenzie
Lysantia P
November 29, 2020
Ashley kept us informed and on track. She was there to answer any and all questions we had. Even in the midst of a pandemic, our home buying process was made easy. We are very gratfeul!
Reviews for Ashley McKenzie
Marcia L
November 27, 2020
Ongoing communication and assistance with issues as they developed.
Reviews for Ashley McKenzie
Wanda M
November 26, 2020
The patient that Ashley had with me an all the great info. She provided.
Reviews for Ashley McKenzie
Crystal S
November 25, 2020
Everyone I dealt with was so pleasant and professional!
Reviews for Ashley McKenzie
Amy A
November 25, 2020
Responsive communication
Reviews for Ashley McKenzie
Isairis R
November 24, 2020
Su profesionalidad en lograr mi propósito
Reviews for Ashley McKenzie
Debbie S
November 23, 2020
Customer service and response turn around time to inquiries.
Reviews for Ashley McKenzie
Najmaddin A
November 22, 2020
You were very helpful and had a good customer service Especially Paige Nance she is the best
Reviews for Ashley McKenzie
Brian M
November 21, 2020
Very transparent process throughout. Thank you for working for us.
Reviews for Ashley McKenzie
James A
November 20, 2020
Ashley was great! A very smooth process! Highly recommended!
Reviews for Ashley McKenzie
Kala M
November 20, 2020
Very prompt communication! Great expertise. Made the whole process very easy!
Reviews for Ashley McKenzie
Tabitha H
November 20, 2020
She was very prompt and patient at explaining things to me.
Reviews for Ashley McKenzie
Odell C
November 20, 2020
Excellent customer service and very efficient!
Reviews for Ashley McKenzie
Lucinda D
November 19, 2020
Helpful, informative, got me a good rate
Reviews for Ashley McKenzie
Magaly P
November 19, 2020
Ashley and her team were very responsive to all communications and questions that came up for us as first time home buyers.
Reviews for Ashley McKenzie
Matthew S
November 19, 2020
Awesome team
Reviews for Ashley McKenzie
Rebecca B
November 18, 2020
Wonderful people and prompt response times!
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Timothy W
November 17, 2020
Quick responses and friendly people!
Reviews for Ashley McKenzie
Alton B
November 16, 2020
The mortgage process was fast and painless. Ashley was very friendly and explained things every step of the way. I always felt important and up to speed. I have already told some of my family and friends about Ashley and team and the great experience I had.
Reviews for Ashley McKenzie
Christina S
November 15, 2020
Staying very up to date on the loan process and what documentation was needed.
Reviews for Ashley McKenzie
Michael B
November 12, 2020
Excessive time, I feel, to close a refi. When others that we knew closed in like 30-45 days max we were 90 days.
Reviews for Ashley McKenzie
Robert B
November 12, 2020
Everyone was just great to work with and extremely nice
Reviews for Ashley McKenzie
Patricia K
November 11, 2020
The staff was very helpful, friendly and efficient. The process was not stressful and there were no glitches. Very happy with this company.
Reviews for Ashley McKenzie
Joelle H
November 11, 2020
Communication was key for us. Ashley and her team kept us informed on status all along the way. It’s such a busy time for mortgage professionals right now but they worked extra hard and kept us on track.
Reviews for Ashley McKenzie
Marcia B
November 11, 2020
Your hold team was very attentive knowledgeable and always return a phone call or a text or email immediately. If I know of anyone looking for a mortgage I would definitely recommend your team. Your team gave us are very smooth home buying. Thank you to the whole team!!
Reviews for Ashley McKenzie
Austin C
November 11, 2020
Fast, friendly and professional.
Reviews for Ashley McKenzie
Erin C
November 11, 2020
Ashley made the process very easy for us! Well... as easy as applying for a mortgage can be
Reviews for Ashley McKenzie
Susan N
November 11, 2020
Ashley Is highly responsive, always gets me the best rate and has creative ideas when I explore alternative financing options. She is a joy to work with and instills trust that she has this part of the process coveted and employs a trustworthy team also. A true professional and I wouldn’t use anyone else.
Reviews for Ashley McKenzie
Robert C
November 11, 2020
The realtor (Lindy) and the Fairway mortgage team especially Ashley McKenzie and Lindy who always checked in on Robert and I through the whole process, even after hours at times. The Fairway team worked together as a whole to get the loan process finished quickly.
Reviews for Ashley McKenzie
Maria O
November 11, 2020
It seemed hard to get direct answers to my questions as to why, this didn't work or why I didn't qualify for the NC programs after I was told I did. But was able to get in my home and I give God all the Glory. So many things has changed and you need a better walk through of this is what is needed before we get started.
Reviews for Ashley McKenzie
George K
November 10, 2020
Every question i had was answered right away and everything explained thoroughly thru the whole process.pleasure to work with ashley and her team. Great mortgage company
Reviews for Ashley McKenzie
Denixsa S
November 9, 2020
Great to work with
Reviews for Ashley McKenzie
Jeffrey R
November 9, 2020
This is the third time that I have worked with Ashley and every time it has been great. It is a very simple process with great communication. I have work with other banks in the pass and that was nothing but a headache and poor communication.
Reviews for Ashley McKenzie
Todd W
November 9, 2020
Fantastic experience with Ashley and her team. The communication was outstanding and they delivered. Behind the scenes, Rachel and Cara did a great job helping me through the process! Will definitely recommend them in the future.
Reviews for Ashley McKenzie
Katelyn R
November 8, 2020
Ashley and team were responsive, thoughtful, and thorough during the loan process for my first home. Home buying is knowingly stressful, but they were always on hand to answer my questions and provide encouragement, reducing my anxiety and keeping me well-informed. I have rarely encountered a group more diligent and kind. I would recommend Ashley McKenzie-Sharpe and her to team to anyone looking for a home loan!
Reviews for Ashley McKenzie
Lucien H
November 6, 2020
I understand that the refi process is harder during these hard pandemic times, but Ashley and her team, particularly Jennifer, made it a seamless one. They were very quick to answer all my questions, even late in the evenings or nights. I was pleased with the successful completion and closing of my loan. I would highly recommend them to all my friends seeking a mortgage or refi.
Reviews for Ashley McKenzie
Dexter S
November 6, 2020
Everyone at Ashley McKenzie Sharpe's office was great. Cara Zimmerman especially was always available to answer questions and guide us through the process. Also, the interest rate we qualified for was better than any other mortgage corporation we considered.
Reviews for Ashley McKenzie
Jeremy C
November 5, 2020
They company was outstanding with communication.
Reviews for Ashley McKenzie
Adam N
November 5, 2020
The team let us know what was going on each step of the way. On e complaint was that we thought we had planned to have all closing costs wrapped into the loan, but at closing we owed over $2,000 dollars cash. Even after redoing the loan for a second closing we still had to pay over $200 cash.
Reviews for Ashley McKenzie
Jeremy L
November 4, 2020
Ashley and her team were very responsive and promptly answered any questions I had in a kind and professional manner. I will definitely consider using them again.
Reviews for Ashley McKenzie
Brandon D
November 4, 2020
Very easy to work with
Reviews for Ashley McKenzie
Cale C
November 4, 2020
The constant updates, communication and information for me was the key with being a first time home buyer!!
Reviews for Ashley McKenzie
Nathan M
November 3, 2020
The communications was great. You and your team kept me informed and quickly responded to any questions we had.
Reviews for Ashley McKenzie
Janese R
November 3, 2020
Very professional and organized. They provided us a step by step guide of what items they needed to make the process smooth. Very friendly and caring.
Reviews for Ashley McKenzie
Donnell R
November 3, 2020
Well, it had it’s ups and downs, but the main goal was accomplished and I can’t complain about that. We had another lender that just gave up and pretty much wrote us off, then we found Fairway and they picked up the pieces and started putting the puzzle together and a beautiful outcome came together. Once again we thank you and the team.
Reviews for Ashley McKenzie
Kevin C
November 3, 2020
Ashley was extremely helpful throughout the entire process of purchasing our home. She provided prompt answers to all of our questions. Ashley was great!
Reviews for Ashley McKenzie
Markus F
November 2, 2020
Wonderful people to work with. All questions were addressed and answered immediately or within the day. Great experience!
Reviews for Ashley McKenzie
Crawford M
November 2, 2020
Communication was concise and clear and the process was very transparent. Felt comfortable the whole time and was confident we made the right choice in choosing Fairway and getting connected with Ashley.
Reviews for Ashley McKenzie
Jessica F
November 2, 2020
Ashley and team were always quick to respond to any questions I had. They made everything easy.
Reviews for Ashley McKenzie
Robert M
November 1, 2020
The loan application process was handled well and made it to closing on time.
Reviews for Ashley McKenzie
Thomas D
November 1, 2020
I was well informed on the things i needed to do to get threw the process. Also she gave me updates on the next steps i had to take to get threw the process
Reviews for Ashley McKenzie
David G
November 1, 2020
The overall attentiveness and quick responses to our needs
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Wanda P
November 1, 2020
Ashley and her team was very pleasant, understanding and caring people I meet in a long time.
Reviews for Ashley McKenzie
Karen C
November 1, 2020
Thoughtful, experienced, flexible and trustworthy advocate for our purchase.
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Patrick M
October 31, 2020
Thank you!
Reviews for Ashley McKenzie
Karen C
October 31, 2020
The staff was very attentive to my needs. They answered all of my questions and concerns. Thanks for your help.
Reviews for Ashley McKenzie
Beverly R
October 30, 2020
The entire team were extremely prompt in their responses. The site is excellent so you can see what is outstanding. One of the easiest processes I’ve gone through when purchasing a house.
Reviews for Ashley McKenzie
Jennifer R
October 30, 2020
We moved from CO to NC and had plenty of concerns with the process. Never once did we feel like a burden or that any of our questions were too much. Ashley and her team were incredibly communicative and on top of things every step of the way!
Reviews for Ashley McKenzie
Daniel R
October 30, 2020
Ashley was incredibly friendly, knowledgeable and easy to work with. Her team was very supportive through the process.
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Loyd T
October 30, 2020
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Danielle D
October 29, 2020
Ashley was so kind and helpful. We love her positive outlook. She helped make the process fun!
Reviews for Ashley McKenzie
Diana V
October 29, 2020
Prompt response to inquiries
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Dixie B
October 29, 2020
Response from team was outstanding.
Reviews for Ashley McKenzie
Roger B
October 28, 2020
Very attentive to our needs. Communicating info and information.
Reviews for Ashley McKenzie
Walter H
October 28, 2020
Everything was on time . Like the service
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Megan W
October 28, 2020
Excellent customer service. Fast responses and very kind!
Reviews for Ashley McKenzie
Jacqueline L
October 28, 2020
The technical issues made the process difficult. There were no updates from the site to my email. I had to keep asking for status. I used Quicken loan about 10yrs ago for rental property. The technology made the process seamless.
Reviews for Ashley McKenzie
Tawanna M
October 27, 2020
What made my experience great ; is that I had a great team that really helped me along the way with purchasing my first home. I truly thank you all.
Reviews for Ashley McKenzie
Charles W
October 26, 2020
Everyone was on top of everything. I got a great rate, and was quickly approved for my loan. Communication was outstanding. All my questions were answered timely and knowledgeably.
Reviews for Ashley McKenzie
Zachary B
October 25, 2020
Very helpful throughout the whole process!
Reviews for Ashley McKenzie
Meredith S
October 25, 2020
We received a great rate & service from Ashley & her entire team - they were great to work with during what can be a stressful process.
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Leah L
October 25, 2020
Organization and prompt
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Vaughan T
October 24, 2020
No delays, even during COVID. Closing happened as planned
Reviews for Ashley McKenzie
Racquel L
October 22, 2020
Ashley was always available to answer questions either from myself or my realtor especially when I was unable to get in contact with other staff.
Reviews for Ashley McKenzie
Yvette L
October 21, 2020
Ashley and the team's commitment to doing everything they could to assist me with the process. They worked tirelessly to help me cross the threshold to becoming a homeowner; I am eternally grateful! When I was ready to give up, they encouraged me to keep going to the end.
Reviews for Ashley McKenzie
Jonathan S
October 21, 2020
The constant feed back and quick responses, and the incredible friendliness they all gave me.
Reviews for Ashley McKenzie
Angela R
October 21, 2020
Great Communication and Personalized Attention! Ashley was wonderful and provided us with timely information and supportive assistance in our home buying experience.
Reviews for Ashley McKenzie
Melanie M
October 20, 2020
Wonderful experience! We were able to find just what we were looking for and Ashley and her team helped us along the whole way! We would definitely recommend Ashley to anyone.
Reviews for Ashley McKenzie
Nicholas B
October 20, 2020
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Hillary S
October 19, 2020
The entire team was amazing to work with. Every since question was answered & explained thoroughly. All emails & phone calls were answered almost immediately.. I never worried about where I was in the process. Super helpful & efficient.
Reviews for Ashley McKenzie
Carl M
October 18, 2020
You all made it quick, easy, and great!
Reviews for Ashley McKenzie
Jason S
October 18, 2020
Quick response to questions...kind friendly calls and email.
Reviews for Ashley McKenzie
Marina D
October 17, 2020
Great communication, following up and hand holding all around. Every issue we may have come up with was promptly resolved and the relationship was overall very friendly and respectful. Would highly recommend!
Reviews for Ashley McKenzie
Amy B
October 17, 2020
Quick and easy to work with overall
Reviews for Ashley McKenzie
April L
October 16, 2020
Superior service. Quick answers and help when needed. So easy to work with. Made entire process simple and manageable amongst all of the crazy involved with moving.
Reviews for Ashley McKenzie
Charlie W
October 15, 2020
Throughout our experience we were kept informed and our calls and emails were answered in a very timely manner. The organization was very professional and friendly. We were very happy with the overall experience.
Reviews for Ashley McKenzie
Tanner F
October 15, 2020
Easy to contact and responsive to questions!
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Mary W
October 15, 2020
Ashley and her team communicated very well, were incredibly quick to respond to any emails, and explained things that we did not understand
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Ruby M
October 15, 2020
The team and Ashley were great and efficient. They got me closed way faster than anticipated! Thank you all for my new home ❤️
Reviews for Ashley McKenzie
Rebecca M
October 15, 2020
They were very friendly, helpful and quick. They made the process easy as possible.
Reviews for Ashley McKenzie
Jason F
October 15, 2020
Ashley and her team were always professional and positive. They made the whole financing experience simple and smooth.
Reviews for Ashley McKenzie
Sarah E
October 14, 2020
Kind, patient, diligent and very helpful
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Nathan R
October 14, 2020
Great rate and everything was explained thoroughly.
Reviews for Ashley McKenzie
Trisha T
October 13, 2020
Your teams were on top of everything. I asked questions and got answer right away. Thank you very much for everything.
Reviews for Ashley McKenzie
Terrell J
October 12, 2020
Amazing experience!
Reviews for Ashley McKenzie
Evan B
October 12, 2020
Prompt responses to emails and phone calls, even after business hours and on weekends.
Reviews for Ashley McKenzie
Michael B
October 11, 2020
Any questions I had were answered incredibly quickly. Response time was outstanding.
Reviews for Ashley McKenzie
Ashleigh B
October 11, 2020
We really appreciated how well everyone communicated. Response time was quick and everyone was very helpful!
Reviews for Ashley McKenzie
Peter F
October 11, 2020
before my first loan payment Fairway sold the servicing of my loan, notifying me after the fact and without previous notice
Reviews for Ashley McKenzie
Cynthia D
October 9, 2020
The positive response always given when I asked a question. I felt as if I was the only person in line needing an answer. Friendly tone over the phone with whoever I spoke with. I feel like the company is to please the customer to the fullest. Seems like a more personal transaction than for the “money” so to speak is how I felt the whole time. Very personable all round. Absolutely no complaints nir faults. Thank you for your service. Sincerely, Cynthia Donley
Reviews for Ashley McKenzie
Misty B
October 9, 2020
Ashley and her staff were wonderful to work with ! They made the process simple to understand and took the time to explain things if I didnt. They made me feel like family and were excited for me when my process was over and my home was purchased!
Reviews for Ashley McKenzie
Tou C
October 7, 2020
The team itself did an outstanding job. Ashely herself went above and beyond for anything I had concerns with.
Reviews for Ashley McKenzie
Roby W
October 7, 2020
Easy to work with and on point!
Reviews for Ashley McKenzie
Rebecca H
October 6, 2020
Great to work with!
Reviews for Ashley McKenzie
Catherine D
October 6, 2020
Information and feedback was timely. Closing happened very quickly.
Reviews for Ashley McKenzie
Kimberly S
October 5, 2020
The entire team worked hard to get my loan approved, schedule services and walk me through the process of buying a home. They were fantastic!
Reviews for Ashley McKenzie
Khema T
October 5, 2020
Everything was good on Ashley team, excepted the underwriter
Reviews for Ashley McKenzie
Marya T
October 4, 2020
Ashley and her team were outstanding. They walked us through our mortgage process and communicated the progress every step of the way. They were efficient, fast and incredible!
Reviews for Ashley McKenzie
John C
October 3, 2020
Its been awhile since I've been through the home buying process.
Reviews for Ashley McKenzie
Doris K
October 2, 2020
Ashley was excellent, All of the front end communication was fantastic. However as we got closer to closing that is where things began to break down. Our processor's attitude was at times condescending and arrogant. Closing was a disaster. We were scheduled for 9:00 and then found out we had to be moved to 11. Documents were requested after closing that had already been provided, 24 hours later we still don't have possession. Better communication would have helped
Reviews for Ashley McKenzie
Tyler G
October 2, 2020
Pretty clear communication and no hiccups.
Reviews for Ashley McKenzie
Carlos D
October 1, 2020
She was very helpful and patient. She gave me options for my loan. She was cordial and kind. Thanks a lot.
Reviews for Ashley McKenzie
Laura D
October 1, 2020
Excellent communication and very friendly.
Reviews for Ashley McKenzie
Stephen D
October 1, 2020
Super friendly experience and very prompt communication.
Reviews for Ashley McKenzie
Rachael H
October 1, 2020
Very nice people. And patient through a complex process.
Reviews for Ashley McKenzie
Angela H
October 1, 2020
Overall communication, and the fact that I was able to close within 30 days
Reviews for Ashley McKenzie
Candace F
September 29, 2020
Ashley made this transition to owning my own home a much smoother process then I ever thought it could be.
Reviews for Ashley McKenzie
Tasha K
September 29, 2020
Closed on time as agreed :)
Reviews for Ashley McKenzie
Matthu L
September 29, 2020
The team responded quickly to any questions we had. The process was very simple and we were very happy with the overall process.
Reviews for Ashley McKenzie
Tyler K
September 29, 2020
Very quick response time and when it came down to the last minute, they got it closed on time! Very professional and pleasant to deal with.
Reviews for Ashley McKenzie
Himabindu G
September 29, 2020
Ashley is very prompt, responsive and professional!!! She is the best:)!
Reviews for Ashley McKenzie
Matthew M
September 29, 2020
I just felt that everyone there was really out for my best interest and then felt like I could contact them at any time if I had any questions and they would be quick to respond
Reviews for Ashley McKenzie
Tyler B
September 28, 2020
Very helpful
Reviews for Ashley McKenzie
Des'Tri M
September 28, 2020
From the first conversation with Ashley, she made us feel welcome and comfortable. Communication was always fast and efficient! I worked with Jennifer more during the latter part of the loan process - loved her! She was very thorough and knowledgeable. She was also very patient as I called her many times with questions! All in all, Ashley has a great time with her! We are exceedingly satisfied with Fairway, and appreciate Ashley, Jennifer, and the entire teams help in purchasing!
Reviews for Ashley McKenzie
Leva J
September 28, 2020
Convenient, thorough, efficient!
Reviews for Ashley McKenzie
Kimberly W
September 27, 2020
Our representative was very savvy and presented options available to us. Explained everything in full detail and made the process easier to understand. Excellent communication, highly professional and helpful.
Reviews for Ashley McKenzie
Vicky H
September 26, 2020
Ashley and her team made my house purchase and mortgage process painless and quick!
Reviews for Ashley McKenzie
Starlisha H
September 25, 2020
The close communication you all provided during the entire experience.
Reviews for Ashley McKenzie
Patrice B
September 25, 2020
Ashley is a pleasure to work with. Her excitement for me was genuine from beginning to end and I will be forever grateful to her and her team for taking me under their wings to make sure this home purchase would become a reality. Ashley and Fairway are definitely second to none!
Reviews for Ashley McKenzie
David S
September 24, 2020
Ashley was very thorough providing extra information of the status, what to expect, and other articles that could help in the future.
Reviews for Ashley McKenzie
Katherine B
September 23, 2020
Response to questions was very quick.
Reviews for Ashley McKenzie
Julie S
September 23, 2020
The entire team and Ashley were so pleasant to work with, cared about me, and made the entire process easy to understand and knew was in good hands. I liked their portal and all notifications on time, but it was the team and there personalization and great care. I am forever grateful to Ashley and team - they all were so helpful and kind, answered every question and again, made me feel safe and they made me feel I was taken care of in the best way. Great tools, direction and guidance. TXS!
Reviews for Ashley McKenzie
Tiona M
September 23, 2020
The application process was super easy. Ashely and Jennifer were incredibly astute to our needs, concerns and answered our questions promptly. We were kept informed with each step of the approval process. This is the easiest, by far, I have ever obtained a mortgage.
Reviews for Ashley McKenzie
Leah S
September 23, 2020
Ashley and her team made what can be a stressful process very easy. I also felt we were kept updated all along the way and knew exactly what was happening each stage of the process. It was a great experience !
Reviews for Ashley McKenzie
Hannah F
September 22, 2020
Ashley was very responsive and super helpful throughout the entire loan process. Her information helped our family save more money than any other company that I spoke too (by almost double)!
Reviews for Ashley McKenzie
Mohammed I
September 22, 2020
She is a great lending officer to work with and an amazing person. Her response are quick and readily available for all queries anytime. Her team is so professional and wonderful in communication.
Reviews for Ashley McKenzie
Kathryn M
September 22, 2020
Ashley and her entire team were attentative, knowledgable and always available for questions. The entire mortgage process was quick, painless and smoother than any we've had in the past.
Reviews for Ashley McKenzie
Sueneita B
September 22, 2020
Ashley and The Fairway Team were friendly, quickly and easily accessible, and provided information and communication during each and every step of the home buying process. Great group to work with.
Reviews for Ashley McKenzie
Neville C
September 22, 2020
They communicated well. They were so kind and patient with my husband and I. I could not have asked for a better team
Reviews for Ashley McKenzie
Jaimie S
September 21, 2020
Ashley and her team responded quickly to all questions and provided documentation in a timely manner to ensure my loan closed on time.
Reviews for Ashley McKenzie
Mary C
September 21, 2020
ALL of you being there for me personally. You never made me feel that you were to busy for me
Reviews for Ashley McKenzie
Cody L
September 20, 2020
Very timely and professional.
Reviews for Ashley McKenzie
Heidi Z
September 20, 2020
Attention to detail!
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Shalom C
September 19, 2020
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Kayla W
September 19, 2020
Very open communication about timelines and expectations. We did have a hick up at the end, which is why I didn’t give full stars, but they did remedy the situation as quickly as possible.
Reviews for Ashley McKenzie
Michael B
September 19, 2020
Ashley was very friendly, warm and professional. Quick response time, great rates that beat the competition.
Reviews for Ashley McKenzie
Corey C
September 18, 2020
Everything was professional
Reviews for Ashley McKenzie
Regette J
September 18, 2020
We got the house...
Reviews for Ashley McKenzie
Jason P
September 16, 2020
Ashley & her team made it almost effortless for the whole process of refinancing. I will recommend her to anyone that I know who is in need of financing or refinancing of their home. Everyone that we worked with was great & very professional.
Reviews for Ashley McKenzie
Brittany H
September 16, 2020
Easy to get in touch with and answered any questions I had.
Reviews for Ashley McKenzie
Travis D
September 16, 2020
Communication
Reviews for Ashley McKenzie
Douglas H
September 16, 2020
Ashley was great, friendly and got our house closed. Great communication. Thank you.
Reviews for Ashley McKenzie
Leah F
September 15, 2020
McKenzie was very knowledgeable and stayed in touch, plus was on top of things any time someone else fell behind.
Reviews for Ashley McKenzie
Laura P
September 14, 2020
Ashley and Cara were wonderful to work with. The refinance process was so easy and quick. Every question I had was answered in a timely fashion. The ease of signing documents online was a plus. I will definitely recommend Ashley McKenzie/Fairway to anyone that I know in need of their expertise.
Reviews for Ashley McKenzie
Phillip W
September 14, 2020
Ashley and her team are great because they provide quick responses to every question you have. They are on top of the whole process and it makes it very easy to get you from point A to Z. They made me feel supported and confident the entire way from application to closing.
Reviews for Ashley McKenzie
Gregory J
September 13, 2020
Everything was handled as promised and we closed on-time. What more could someone ask for.
Reviews for Ashley McKenzie
Jeffrey M
September 13, 2020
Great rate. Great communication, easy paperwork and great technology
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Franklin E
September 13, 2020
Ease of doing business. Very friendly and helpful staff. Painless online process.
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Willie P
September 11, 2020
Better communication from staff when something is needed or not clear. More professionalism from staff.
Reviews for Ashley McKenzie
Sheila C
September 10, 2020
They were very friendly and very nice and answered all my questions.
Reviews for Ashley McKenzie
Geries R
September 10, 2020
Everything done like we want it. We have a business and it was difficult for us to get a good deal. But with Ashley made it happened. I am so glad that we work with her. Thank you Ashley 😊
Reviews for Ashley McKenzie
Jacob M
September 9, 2020
Quick and prompt responses. Felt very comfortable with the whole process and easily answered any questions that we had. Had constant communication throughout which was great!
Reviews for Ashley McKenzie
Andrew Y
September 8, 2020
I recommend team Ashley McKenzie to new client. her staff worked so hard for me to approval during this covid-19 pandemic is extraordinary worth winning 5 stars thank you all.
Reviews for Ashley McKenzie
Jill D
September 6, 2020
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Reviews for Ashley McKenzie
Stephen B
September 5, 2020
Mortgage process was efficient and speedily worked to meet my closing deadline.
Reviews for Ashley McKenzie
Rickey W
September 4, 2020
They were always ready and willing to answer any questions I had. Not only were they there for my questions they went above and beyond to help me with the electronic process I'm not the most computer literate person and they held my hand throughout it all I highly recommend Ashley and her rockstar team. If I ever purchase agian she will be my first call!!!
Reviews for Ashley McKenzie
Maureen M
September 4, 2020
Great experience
Reviews for Ashley McKenzie
Jessica A
September 4, 2020
Everyone was very nice, communicated well, always available to answer questions if needed.
Reviews for Ashley McKenzie
Christopher M
September 3, 2020
Communicated great with me the whole way through the process.
Reviews for Ashley McKenzie
Frank T
September 2, 2020
They helped me with every request, and it got done!
Reviews for Ashley McKenzie
George R
September 2, 2020
ApplicaTION Application process went fast and smoothly.. Friendly atmosphere but final loan approval took very long for some reason.
Reviews for Ashley McKenzie
Matthew H
September 2, 2020
Even being out of state, it was easy to work with Fairway. We were always kept in the loop, and made aware of everyone we would be working with. The best part was at closing, when the lawyers said they loved working with Fairway, and that you always do an excellent job.
Reviews for Ashley McKenzie
John C
September 1, 2020
Communication, follow through and very timely. From the moment we submitted our application we were well informed of what was needed and where we were in the process. Super impressed by Ashley & her team.
Reviews for Ashley McKenzie
Udayagirish J
August 30, 2020
Quick and efficient communication
Reviews for Ashley McKenzie
Eldridge A
August 30, 2020
All of my questions were answered promptly and I was given all of the information I needed to make the process a pleasant one.
Reviews for Ashley McKenzie
Craig C
August 30, 2020
Kara was great to work with.
Reviews for Ashley McKenzie
Jennifer R
August 29, 2020
They did a wonderful job! Quick, efficient and hardworking!
Reviews for Ashley McKenzie
Amy C
August 29, 2020
Super responsive team!
Reviews for Ashley McKenzie
William M
August 29, 2020
Easy to work with and good people. They made the loan process really easy and I will for sure use them when I buy our next house!
Reviews for Ashley McKenzie
Alex L
August 28, 2020
As a first time home buyer, Ashley and her team answered all my questions in a timely manner, and helped to simplify my home buying process.
Reviews for Ashley McKenzie
Megan B
August 28, 2020
The team at Fairway that assisted me with my loan was great!
Reviews for Ashley McKenzie
Kyle T
August 28, 2020
Ashley and Cara were great help in walking me through and keeping me updated with my refinancing process, which reduced confusion and stress.
Reviews for Ashley McKenzie
Fernando A
August 26, 2020
Everyone we worked with at Fairway was very professional and very nice. Ashley and Lucas made refinancing our home an easy and well worth It process. We would highly recommend Fairway for all your mortgage needs. Fernando and Pamela
Reviews for Ashley McKenzie
Ronald H
August 26, 2020
The entire team was amazing to work with. Quick responses and no unanswered questions.
Reviews for Ashley McKenzie
Jacquelyn C
August 25, 2020
Well first of all Ms Ashely was thorough. Right at the point when I had a glimpse of a thought of what was going on, she would send me a well timed email updating me. She was courteous and professional keeping me in the loop. The Team that worked with her were great as well. My experience was Great! Thank you Ash and to your Team as well!
Reviews for Ashley McKenzie
Sherri C
August 25, 2020
All of my questions were answered in a timely fashion.
Reviews for Ashley McKenzie
Anna T
August 25, 2020
Ashley was excellent and very quick to respond. She provided everything we needed. This was the easiest experience I've had while purchasing a home. I appreciate her professionalism and friendliness. Thank you so much! Nathan & Anna Turner
Reviews for Ashley McKenzie
Mardell S
August 25, 2020
Your team was super super super friendly and great to work with.😃
Reviews for Ashley McKenzie
Charles E
August 25, 2020
Great Job!
Reviews for Ashley McKenzie
Phillip S
August 24, 2020
Ashley was very responsive, and informative from the very start of the process. She went above and beyond to make sure all my questions were answered, and made the home buying process a breeze.
Reviews for Ashley McKenzie
Joshua B
August 24, 2020
Fast, easy, and very knowledgeable. Would recommend!
Reviews for Ashley McKenzie
Jessica J
August 24, 2020
When I had a question about something, the email was typically replied to quickly!
Reviews for Ashley McKenzie
Michael R
August 24, 2020
All was well in the beginning but at the end of the process things seemed to get disjointed and communication broke down. Our closing was rescheduled 4 times and then after we signed everything , the paralegal told us to please wait that the lender thought something may have been done wrong and the numbers may not have been right. . Once again we were on the roller coaster. It ended up being final but we held our breath to the end.
Reviews for Ashley McKenzie
Scott M
August 22, 2020
Everything was completed in a timely manner and her team was always available and answered my questions quickly, even on weekends.
Reviews for Ashley McKenzie
Preston L
August 21, 2020
Everything was so easy and fast. We did have one little hiccup but y'all fixed it and made it right. Yes, that one hiccup added a little stress but we trusted y'all would fix it and you did. So we aren't going to lower a score for that. Overall it was great and every step was simple and fast.
Reviews for Ashley McKenzie
William N
August 21, 2020
Great help and easy access.
Reviews for Ashley McKenzie
James P
August 20, 2020
Everyone with worked with was great. Lucas was always there to answer any questions and so was Ashley
Reviews for Ashley McKenzie
Vinson L
August 18, 2020
The experience was great!
Reviews for Ashley McKenzie
Steven B
August 18, 2020
They really work with us , and made everything so much easier
Reviews for Ashley McKenzie
Deborah W
August 18, 2020
Prompt response
Reviews for Ashley McKenzie
Justin P
August 17, 2020
Very Professional, friendly and responsive.
Reviews for Ashley McKenzie
Andrea F
August 16, 2020
Excellent communication. Efficient process. Ashley and her team were a pleasure to work with. After hearing nightmare stories about the process of getting a mortgage, this was a pleasant surprise to find a team that made it easy!
Reviews for Ashley McKenzie
Isaac S
August 16, 2020
Ashley McKenzie and her team provided top quality assistance in securing my mortgage loan.
Reviews for Ashley McKenzie
Kristofer S
August 15, 2020
Every request for information was clear, easy to understand, and confirmed when the information was provided. The interest rate I got was extremely competitive.
Reviews for Ashley McKenzie
Enoch D
August 14, 2020
Would have liked to had a comprehensive list of what was needed earlier in the process to complete the loan.
Reviews for Ashley McKenzie
Susan E
August 14, 2020
Susan,. Everyone on Ashley McKenzie team did a fantastic job on mortgage of my house. I will be delighted to give a 10 rating. Thank again Susan
Reviews for Ashley McKenzie
Wyatt K
August 14, 2020
Requests for information and documents were clear and not duplicated once received. Timeliness from application to the closing was outstanding. We perceived no glitches in the process that Ashley and her staff couldn't handle.
